Experience

Maclab Development Group

• Canada
• Real Estate
• 1 - 100 Employee

• Executive Assistant & Office Manager

  • Mar 2022 - Present

  As the Executive Assistant / Office Manager, I deliver a full range of office administration support to the President/CEO, Managing Director and team of Maclab Development Group. * Maintain President and Managing Director's calendar and schedule of activities * Research, prioritize and follow-up on upcoming issues and concerns addressed to the President/CEO and Managing Director * Coordinate and book travel arrangements (air, hotel and ground transportation) * Complete/reconcile expense reports * Coordinate/manage special projects (e.g. office renovations, first aid training, etc.) * Organize/manage corporate events (e.g. staff luncheons, Christmas party, vendor appreciation events) * Onboarding new staff, set-up workspace, phone system, access card, onboarding package, etc. * Maintain inventory of office supplies and order products/supplies as needed Show less



Government of Alberta

• Canada
• Government Administration
• 700 & Above Employee

• Branch Administrator

  • Oct 2021 - Mar 2022

  As the Branch Administrator, I deliver a full range of office administration support to the Executive Director and Environmental Knowledge & Prediction Team of approximately 100 employees.* Ensured the Executive Director is prepared for meetings* Maintained the Executive Director’s calendar and schedule of activities* Coordinated and scheduled internal/external meetings, videoconferencing, boardroom bookings, etc.* Completed and submitted Access Card forms to the security office for new employees, access change and to delete/remove access* Coordinated office space and boardroom requirements* Supported all areas of the Environmental Knowledge & Prediction Team as required Show less

• Executive Assistant

  • Oct 2018 - Oct 2021

  As the Executive Assistant, I delivered a full range of office administration support to the Executive Director and ERP Transformation Team of approximately 100 employees and 300 contractors.* Maintained the Executive Director’s calendar and schedule of activities* Coordinated and scheduled internal/external meetings, videoconferencing, boardroom bookings, etc.* Worked with recruitment agency for temporary staffing needs* Completed the on-boarding and off-boarding of approximately 400 employees and contractors (system access, SharePoint access, building access, etc.).* Coordinated the deployment and retrieval of equipment (laptops, docking stations, monitors, mobile devices, etc.)* Coordinated and scheduled workshops* Supported all areas of the ERP Transformation Team as required Show less

• Branch Administrator

  • Oct 2016 - Oct 2018

  As the Branch Administrator for Finance, I delivered a full range of financial and office administration support to the Ministry of approximately 200 employees.*Reconciled and reviewed monthly ExClaim and PCard transactions for the Minister’s office, Deputy Minister’s office, Assistant Deputy Ministers, Executive Director, Director and staff to ensure accuracy of coding and payments* Reviewed and coded invoices for approval and payment* Reviewed the Branch’s budget forecast with the Budget Officer and Executive Director* Maintained and tracked telephone expenses for the Ministry and cell phone expenses for budget purposes* Primary contact for processing or coordinating all PCard application forms for signature at appropriate level* Provided training and guidance on PCard and ExClaim practices and processes to Ministry staff* Created, assigned and tracked action requests assigned to the Finance Branch through the Action Request Tracking System (ARTS)* Coordinated the transition from Bell to Telus, Voice over Internet Protocol (VoIP) for 200 employees* Prepared and coordinated all leased copier contracts (new, renewals and replacements)* Assisted in the preparation of staffing requests as required* Submitted completed documents for staff as required* Supported the Facility Coordinator with office moves, access cards, WORTS (building/furniture) requests, parking, Angus requests (building maintenance), and surplus Show less

• Administrative Assistant

  • Jan 2016 - Oct 2016

  As the Administrative Assistant for SPI, I delivered a full range of office administration and support to the Branch of approximately 100 employees.* Reconciled and reviewed monthly ExClaim and PCard transactions for the Executive Director, Directors and staff* Created, assigned and tracked action requests assigned to the Stewardship and Policy Integration Branch through the Action Request Tracking System (ARTS)* Maintained the Director’s calendar and schedule of activities* Coordinated travel arrangements (air, hotel and ground transportation)* Reconciled monthly expenses, vehicle bookings and maintenance schedules for fleet vehicles* Provided support and back-up to the Branch Administrator as required (vacation, sick days, etc.) Show less



Alberta Retired Teachers' Association

• Canada
• Non-profit Organizations

• Administrator, Member Services

  • Apr 2014 - Nov 2015

  As the Administrator, I accurately handled a high volume of correspondence. Including, but not limited to applications, emails, phone calls and in-person appointments. I frequently utilized my data entry and computer skills while processing various types of documentation. * Reviewed and processed membership and extended health care and dental care benefit plan applications for approximately 20,000 members * Initiated and responded to membership and benefit inquiries via telephone and email * Maintained, organized and distributed correspondence to appropriate individuals * Processed incoming payments Show less



Little Warriors

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Program Administrator

  • Sep 2013 - Mar 2014

  As the Program Administrator, I delivered a full range of office administration and support to the Executive Director and Prevention Program. I provided exceptional customer service as the first point of contact for inquiries, while managing multiple priorities. * Maintained the Executive Director’s calendar and schedule of activities * Greeted visitors, answered phone calls, provided initial response to inquiries or direct to appropriate department * Received, recorded and prioritized mail and messages, and draft responses as appropriate * Reconciled credit card receipts and payments with bank statements * Recorded all incoming donations and payments and deposit weekly * Managed quarterly Board meetings, provided reminders, minute taking, document preparation, etc. * Processed all online merchandise orders and coordinated shipping arrangements * Maintained accurate inventory count of all merchandise and office supplies Show less



LAYTON PC

• United States
• Medical Practices

• Executive Assistant

  • Jul 2012 - Aug 2013

  As the Executive Assistant, I delivered a full range of office administration and support to Mr. Layton. I provided exceptional customer service as the first point of contact for inquiries, while managing multiple priorities. * Maintained lawyer’s calendar and schedule of activities * Drafted and prepared correspondence (memos, letters and legal documentation) * Reconciled expenses for reimbursement * Coordinated and booked travel arrangements (air, hotel and ground transportation) * Maintained and updated filing system (electronic and hardcopy) * Researched, compiled and performed basic analysis on information requested * Maintained inventory of office supplies and ordered products and supplies as required Show less



Alberta College of Pharmacists

• Canada
• Law Enforcement

• Registration Administrator

  • Aug 2006 - Jul 2012

  As the Registration Administrator, I accurately handled a high volume of correspondence which included applications, emails, phone calls and in-person appointments. I frequently utilized my data entry and computer skills while processing various types of documentation. My exceptional customer service skills were often relied upon as I was the main coverage for the reception desk. * Reviewed and processed applications according to legislated requirements for pharmacies, pharmacists and pharmacy technicians licensing in Alberta * Reviewed and processed applications according to legislated requirements for pharmacy students and interns (Internationally trained pharmacists) registering in Alberta * Reviewed and approved floor plans to ensure they met legislated requirements for new pharmacy openings, renovations, and relocations * Processed incoming payments and reconciled payment batches * Initiated and responded to registration and licensing inquiries via telephone and email * Maintained, organized and distributed correspondence to appropriate individuals * Provided reception coverage as required (vacation time, sick leave, etc.) Show less



Alberta Blue Cross

• Canada
• Insurance
• 700 & Above Employee

• Team Manager I - Travel Assistance Coordinator/Senior Claims Analyst

  • May 2002 - Jun 2006

  Employment Summary: Over the course of my employment with Alberta Blue Cross, I had the opportunity to hold three key positions within the organization – Administrative Coordinator (May 2002 to May 2003), Travel Assistance Coordinator (May 2003 to April 2004), and Team Manager I (April 2004 to June 2006). Position Summary: As the Team Manager I, I supervised 10 Travel Claim Analysts while managing the day to day operations of the department. My in-depth knowledge of the travel claim process ensured claims were adjudicated efficiently and accurately within set deadlines. Show less