Experience

The Future Fox

• United Kingdom
• Software Development
• 1 - 100 Employee

• Customer Success Lead

  • Jan 2022 - Present



Self-employed

• London, England, United Kingdom

• Business Consultant

  • Oct 2020 - Present

  Freelance business consultant advising on strategy, operations and marketing; clients include education, food online ordering and well-being industries Freelance business consultant advising on strategy, operations and marketing; clients include education, food online ordering and well-being industries



Compagnie des Alpes

• France
• Travel Arrangements
• 200 - 300 Employee

• China mountain & ski school new business Project Manager

  • Sep 2018 - Oct 2020

  Project management: ▪ Leading an international ski school operation of 4 ski instructors and 6 trainees in China with a start-up mindset, evolving constantly with the team to meet the ever-changing local demands and challenges for the operation to be commercially viable; always innovating and adapting to the dynamics of the local market whilst maintaining the Group’s international reputation ▪ Setting strategies and overseeing all aspects of the ski school operation, including marketing, sales, client relationship, procurement, logistics, as well as team motivation and team dynamics management as it grows in order to drive forward overall project objectives ▪ Taking responsibilities in monitoring local operational, regulatory and financial risks for the project, performing regular financial analytics and reporting findings back to head office in France to advise for future local strategies Business development: ▪ Promoting French mountain management expertise and identifying business opportunities in consulting or JV investments in China; cultivating relationships and sharing industry knowledge with local partners (resort owners, planners) as well as smaller industry players (equipment dealers, ski club organisers, media) who provide the necessary vitality for the rapid growth of this new industry in China ▪ Attending trade shows in both China and Europe, showcasing latest mountain development technology & strategy to Chinese industry participants and the general public; developing and maintaining a close network with other French mountain development professionals working in China, sharing industry insights and formulating collaborations ▪ Working closely with head office marketing team to raise awareness of the French alps in China (ie. conducting workshops for Chinese ski industry KOLs), to strengthen the Group’s consulting and investing propositions Show less



Cluster Montagne

• Non-profit Organizations
• 1 - 100 Employee

• China Project Manager

  • Oct 2017 - Jun 2018

  ▪ Promoting French mountain expertise & best practice to the Chinese mountain development industry stakeholders, advising business owners as well as government officials ▪ Providing Chinese mountain development industry insight to association members back in France to facilitate more collaborations between France and China ▪ Attending biennial mountain-planet global trade show in France April 2018, hosting the Chinese business and government delegates on behalf of the organizer ▪ Promoting French mountain expertise & best practice to the Chinese mountain development industry stakeholders, advising business owners as well as government officials ▪ Providing Chinese mountain development industry insight to association members back in France to facilitate more collaborations between France and China ▪ Attending biennial mountain-planet global trade show in France April 2018, hosting the Chinese business and government delegates on behalf of the organizer



PINNACLE SNOW HOLIDAYS LIMITED

• United Kingdom
• Leisure, Travel & Tourism

• freelance in ski/winter tourism

  • Mar 2015 - Jun 2018

  ▪ Marketed and sold all-inclusive skiing tour packages for Chinese groups in the French alps in all 3 winters 2015 – 2018, acted as the skiing guide for the group during their visits to France ▪ Facilitated the BMW China winter experience in 17/18 season, acted as key contact for international instructors working in local resorts for BMW ▪ Translator/assistant coach for the Beijing Xicheng District Youth Alpine Skiing Team season 17/18 ▪ Facilitated US PSIA-AASI National Team / UK BASI ski instructor training programs in China in 2017 & 2018 ▪ Researched development of Chinese ski industry, attended industry conferences and exhibitions in China, expanded personal network of industry experts and leaders to develop an understanding of the industry and its key issues ▪ Attended ski instructor trainings in France and New Zealand 15/16 season & summer 2017 Show less



Credit Suisse

• Switzerland
• Banking
• 700 & Above Employee

• Product Controller

  • Nov 2010 - Mar 2015

  ▪ Using a range of internal & external systems to validate trading results of the derivatives desk ▪ Communicating daily with traders, financial accountants, change and risk analysis teams to address any system and risk issues identified and to implement new procedures, in order to adapt to constant industry and regulatory changes ▪ Working closely with managers and other controllers in the team to achieve team strategies and targets ▪ Managing summer interns and new graduates to the team and guiding them to develop their careers with the bank ▪ Rotated amongst FX, equity derivative and equity derivative valuation product control teams Show less



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Audit Executive

  • Aug 2006 - Sep 2010

  ▪ Joined Ernst & Young London as a graduate trainee in August 2006 ▪ Audited clients ranging from fast food companies, betting company to real estate fund; gained extensive experience in analyzing financial statements using industry insight and trend analysis; performed full audit cycle over clients’ financial and operational systems ▪ Gained extensive knowledge on UK GAPP and IFRS ▪ Managed and lead audit teams and developed project management and coaching skills; successfully developed relationships with both internal colleagues and external clients Show less