Tongni Wu

Optical Sales Associate at MUJOSH 木九十
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA

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Experience

    • China
    • Retail
    • 1 - 100 Employee
    • Optical Sales Associate
      • Nov 2022 - Present

      Deliver an excellent customer service experience to each guest Fill ophthalmic eyeglass prescriptions taking into account the lens and frame options of each prescription, including but not limited to the following: Recommend specific lens types, materials, and coatings to suit guest needs Perform any appropriate optical related measurements Understand and educate the guest on the various frame and lens styles, materials, and functions to empower the guest’s buying decisions Provide appropriate guidance to guests in regards to insurance benefits Managed adjustments of spectacles and frame styling. Prepared work order for optical laboratory containing instructions for grinding and mounting lenses in frames. Show less

    • Canada
    • Food and Beverage Services
    • 100 - 200 Employee
    • Customer and Administration Services Supervisor
      • Jun 2021 - Present

      Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest Ensured any complaints can be solved in a positive manner that made customers happy Maintained the working area clean and sanitized in a fast-paced working environment Confirmed that deposit slips, spreadsheets, envelops and deposit bags are correctly filled out and discrepancies are reconciled and cleared by accounting at the end of the day Updated the store menu using graphic design software to match the billboard specifications, reflecting the latest change in item prices Show less

  • Bourbon St. Grill
    • Edmonton, Canada Area
    • Cashier
      • Dec 2018 - Jun 2019

      Provide outstanding service to both existing and potential customers and willing to deliver ‘above and beyond’ customer service Operated cash register for cash, cheque and credit card transactions, ensuring the transactions were executed accurately Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies. Provide outstanding service to both existing and potential customers and willing to deliver ‘above and beyond’ customer service Operated cash register for cash, cheque and credit card transactions, ensuring the transactions were executed accurately Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Education

  • NAIT (Northern Alberta Institute of Technology)
    Bachelor of Business Administration - BBA
    2018 - 2020

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