Tongni Wu
Optical Sales Associate at MUJOSH 木九十- Claim this Profile
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Bio
Experience
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MUJOSH 木九十
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China
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Retail
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1 - 100 Employee
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Optical Sales Associate
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Nov 2022 - Present
Deliver an excellent customer service experience to each guest Fill ophthalmic eyeglass prescriptions taking into account the lens and frame options of each prescription, including but not limited to the following: Recommend specific lens types, materials, and coatings to suit guest needs Perform any appropriate optical related measurements Understand and educate the guest on the various frame and lens styles, materials, and functions to empower the guest’s buying decisions Provide appropriate guidance to guests in regards to insurance benefits Managed adjustments of spectacles and frame styling. Prepared work order for optical laboratory containing instructions for grinding and mounting lenses in frames. Show less
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Thaï Express
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Canada
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Food and Beverage Services
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100 - 200 Employee
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Customer and Administration Services Supervisor
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Jun 2021 - Present
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest Ensured any complaints can be solved in a positive manner that made customers happy Maintained the working area clean and sanitized in a fast-paced working environment Confirmed that deposit slips, spreadsheets, envelops and deposit bags are correctly filled out and discrepancies are reconciled and cleared by accounting at the end of the day Updated the store menu using graphic design software to match the billboard specifications, reflecting the latest change in item prices Show less
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Bourbon St. Grill
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Edmonton, Canada Area
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Cashier
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Dec 2018 - Jun 2019
Provide outstanding service to both existing and potential customers and willing to deliver ‘above and beyond’ customer service Operated cash register for cash, cheque and credit card transactions, ensuring the transactions were executed accurately Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies. Provide outstanding service to both existing and potential customers and willing to deliver ‘above and beyond’ customer service Operated cash register for cash, cheque and credit card transactions, ensuring the transactions were executed accurately Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
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Education
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NAIT (Northern Alberta Institute of Technology)
Bachelor of Business Administration - BBA