Tong Nguyen Mai
Product Owner at HOPE - HAWA Online Platform for Exhibition- Claim this Profile
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Bio
Credentials
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Business Analysis Foundations
LinkedInSep, 2021- Nov, 2024 -
Fundamental Business Analysis
IIBASep, 2021- Nov, 2024 -
Product Management
Nordic CoderAug, 2021- Nov, 2024
Experience
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Hopefairs.com - Virtual Gateway to Vietnam Furniture Industry
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Vietnam
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Furniture
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1 - 100 Employee
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Product Owner
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Oct 2020 - Present
- Identifying and prioritizing technical and functional requirements to improve the product by working closely with other teams.- Building the documents to work with outsourcing teams.- Managing the simple product backlog (new features, issues, bugs..)- Supporting sales team in operating.- Collaborating in usability assessment - Identifying and prioritizing technical and functional requirements to improve the product by working closely with other teams.- Building the documents to work with outsourcing teams.- Managing the simple product backlog (new features, issues, bugs..)- Supporting sales team in operating.- Collaborating in usability assessment
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HAWA Vietnam
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Vietnam
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Civic and Social Organizations
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1 - 100 Employee
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Operations Coordinator
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Oct 2020 - Present
- Engaging with C-level and others team leaders to improve efficiencies and add value to the process, products, services, and software of the business by not only technological solutions but also pure business adjustments.- Improving business processes and workflow, as well as automatizing them as much profit as possible. - Implementing and improving a business centralized system - CRM and Social Intranet- Working as a Business Analyst and Product Owner for an association SaaS ecosystem: website, social network, e-com platform, market intelligent.
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Training and Technology Board Executive
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Oct 2016 - Oct 2020
- Planning budget, timeline, activities for training projects from other Organizations (SIPPO, ILO, VCCI, WWF…).- Conducting the activities including training, consulting, visiting…- Implementing the success of the projects with continuously updating and recommendations for the next phase.
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NGOC NGHIA JSC
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Vietnam
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Packaging and Containers Manufacturing
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1 - 100 Employee
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Business Development Executive
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Jul 2015 - Jun 2016
Sales Executive- Reaching existing and new customers.- In charge of Quotations and Closing the deal from Customers.- Coordinating with other departments (legal, supply & finance…) to complete the contract.- Following up with the production, delivery, payment and liabilities.- Supporting customer after-sales.Sales Director’s Assistant- Supporting in executing new sale strategies and campaigns.- Supporting in executing and following new projects.- Supporting related tasks.
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Sales Marketing Executive
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Oct 2010 - Mar 2012
Salesman- In charge of reaching new customers and delivering product images to them. - Taking care of after-sale services.- Supporting team members to conduct consulting services.Training assistant- Preparing for the seminar, workshop (place, media, training tools, and seats for participants…).- Supporting speaker during the training. Salesman- In charge of reaching new customers and delivering product images to them. - Taking care of after-sale services.- Supporting team members to conduct consulting services.Training assistant- Preparing for the seminar, workshop (place, media, training tools, and seats for participants…).- Supporting speaker during the training.
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Education
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2012 - 2014
Ho Chi Minh University of Foreign Languages and Information Technology
Bachelor's degree, International Business Administration -
2010 - 2012
Ho Chi Minh University of Foreign Language and Information Technology
Associate's degree, Foreign Languages in Business
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