Tonell Smith

Data Analyst Intern at Feeding Northeast Florida
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Contact Information
us****@****om
(386) 825-5501
Location
Saint Johns, Florida, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Ali'Yah Yisra'El

Tonell is a talented person gifted in her work! I enjoyed working with Tonell during our time in the Merit America Data Analytics Program. She was dedicated to the team succeeding and always stepped up to assist with projects, showcasing her skills as a solid and enthused Data Analyst. I highly recommend her as she will bring leadership and teamwork into any environment!

Arman Atrian

I had the privilege of studying alongside Tonell at Merit America, and I am thrilled to provide my recommendation. She is an exceptional individual who brings immense value to any team or organization. Her remarkable qualities and outstanding abilities truly make her stand out. With unwavering dedication, passion, and a commitment to excellence, Tonell consistently demonstrates her exceptional professionalism. She possesses exceptional interpersonal skills, natural leadership qualities, and a collaborative nature that inspires others to reach new heights. Tonell's unwavering work ethic, meticulous attention to detail, and consistent reliability significantly contribute to the success of our projects. Moreover, her integrity, positive attitude, and willingness to go above and beyond make a lasting impression on our classmates and instructors. I wholeheartedly endorse Tonell and firmly believe that she will continue to achieve remarkable things in her future endeavors. Any team or organization would be incredibly fortunate to have her as a valuable asset.

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Credentials

  • Google Data Analytics Certificate
    Coursera
    Jul, 2023
    - Nov, 2024
  • Ask Questions to Make Data-Driven Decisions
    Coursera
    May, 2023
    - Nov, 2024
  • Prepare Data for Exploration
    Coursera
    May, 2023
    - Nov, 2024
  • Foundations: Data, Data, Everywhere
    Coursera
    Apr, 2023
    - Nov, 2024
  • The Data Scientist Toolbox
    Coursera
    Mar, 2023
    - Nov, 2024

Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Data Analyst Intern
      • Aug 2023 - Present

  • Tonell Photo Studio
    • Jacksonville, Florida, United States
    • Business Owner
      • Jun 2015 - Present

    • United States
    • Financial Services
    • 400 - 500 Employee
    • Mortgage Processor
      • Mar 2021 - May 2022

      Developed and implemented streamlined loan processing procedures, resulting in increased efficiency. Successfully managed and processed diverse loan types, closing an average of 30 loans per month. Maintained meticulous loan files, ensuring accuracy and adherence to policies and guidelines. Achieved top performer status by handling 50 loan files per month, reducing loan approval time by 20%. Exceeded company's service level agreements by consistently meeting or surpassing targets, providing loans status within 24 hours. Enhanced customer satisfaction through effective communication and collaborative teamwork, contributing to the overall success of the company. Show less

    • United States
    • Financial Services
    • 500 - 600 Employee
    • Mortgage Processor
      • May 2020 - Apr 2021

      Ensured compliance with company policies, underwriting guidelines, and lending program requirements, minimizing errors and mitigating risks. Achieved a loan-processing turn-around time of 12 days or less, significantly outperforming the typical 15 to 20 days, resulting in faster loan approvals and customer satisfaction. Ensured all loan files were complete before underwriting hand-off and collaborated effectively with title companies, facilitating smooth closings and further enhancing customer satisfaction and overall company success. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Mortgage Underwriter
      • Jan 2012 - Oct 2015

      Demonstrated expertise in underwriting diverse loan products, including Fannie Mae, DU, Freddie Mac Agency Loans, LP, Zippy- Non-Agency Loans, and HARP Loans, ensuring compliance with investors' and company guidelines. Conducted thorough reviews of loan files, assessing Capacity, Capital, Character, Collateral, and Condition to verify program and product specifications were met. Utilized analytical, problem-solving, and critical thinking skills to make informed decisions, resulting in consistently meeting targets for productivity, quality, and customer satisfaction. Upheld fair lending practices by effectively communicating loan decisions, including approvals, suspensions, and denials, to appropriate stakeholders within the lending institution. Achieved an impressive 97% error-free matrix, meeting SLA and KPI requirements for timeline turnaround times, showcasing exceptional performance and attention to detail. Show less

Education

  • Daytona State College
    Associate of Arts and Sciences - AAS, Business/Office Automation/Technology/Data Entry
    2000 -

Community

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