Experience

Alliance Insurance Company, Inc.

• United States
• Insurance
• 1 - 100 Employee

• Credit Controller

  • Feb 2018 - Present



International Institute for Capacity Development Trust

• Harare

• Co-Founder and Trustee

  • Apr 2010 - Present



Mooks Marketing

• Harare, Zimbabwe

• Credit Controller

  • Feb 2015 - Jan 2018

   Ensured that the company’s Credit Policy and procedures were adhered to.  Implemented business strategy related to risk and credit collection in order to epitomise customer satisfaction and achieve business short objectives.  Ensured collection targets were met and managed Credit risks and implemented mitigating factors including overseeing collection calls, reconciled accounts and allocated payments.  Prepared minutes of the monthly credit committee meetings and followed up on all action points. Vetted all new credit applications, ensured that proper procedures are followed, credit is properly secured and followed up on any extensions to the agreed credit terms are authorised.  Carried credit risk review and performed credit analysis on all clients and also recommended updates to credit procedures.  Handled queries from customers, business managers and key account managers on a daily basis. Liaised with the dispatcher on orders from customers, and confirm balances of accounts.  Ensured that debtors’ statements are sent out to customers in a timely manner.  Ensuring that credit performance reports are circulated as appropriate. Supervised the Credit Assistant in the performance of those duties that fed into the Credit Controller’s work. Selected Accomplishments Improved the level of DSO I independently designed and implemented a new strategy that increased collection efficiency by working with sales team. Compiled and presented detailed collection reports. Show less



Altfin Insurance Co.

• Credit Controller

  • Jul 2010 - Jan 2015

  Ensured that the debtor book was maintained within the laid down guidelines such that the debtors balance reflected amounts that were collectable at all times. Produced a Brokers’ Statement (Gross Premium Report) from the system every month and used this to collect monies due to the organization. Liaised closely with Underwriters when collecting to ensure accuracy of collecting due amounts and maintained relations with Brokers and intermediaries. Prepares a weekly cash receipt forecast every Monday. Compiles commissions due to Brokers and Agents monthly. Reconciles Brokers’ Statements against Brokers’ bordereaux. Matched all intermediaries’ payments against the organization’s premiums raised and followed up on any shortfalls. Prepared monthly Reinsurance statements for reinsurance outwards and inwards for premiums collected. Prepared monthly statements and sending out to intermediaries; followed up all on payments and attended to any queries on the statements. Liaised with Underwriters regarding all reconciling items. Checked and confirmed premium payment before claims are paid through matching bordereaux against premiums raised. Prepared debtors aged analysis and attended to all Credit Control issues during Branch Operations update meetings. Prepared and presented collection efficiency reports after month-end collections in liaison with the SBU Head. Maintained accurate manual and electronic Credit Control records for the Branch and prepared all relevant debtor statistics as may be requested by management Show less



Drivequip Pvt Ltd

• Harare, Zimbabwe

• Credit Controller

  • Jan 2006 - Dec 2009

   Planned and reviewed all the operations of the credit department and provided input into credit policy development and ensured policy remained current.  Assisted with planning for future developments; identified new opportunities where the credit control function assisted the company to meeting business objectives.  Assessed all credit accounts applications for approval and participated in the development of the internal credit rating model and ensured assignment of appropriate risk grade of exposure.  Manage the required level of debt provisioning for individual credit accounts.  Directed and coordinating work of staff in the credit department and advised them on various credit, legal, and other related matters.  Prepared and presented reports i.e. daily, weekly, and monthly collection reports in management meetings.  Provided accurate advice on debt management and queries and produced a debtor analysis for key clients and portfolio clients. Show less



Firstel

• Credit Controller

  • Oct 2003 - Dec 2005

  Performed credit checks and processed credit applications. Managed my own ledger of circa 2000 accounts. Ensured that payments are correctly allocated, to the appropriate accounts and against the appropriate invoice(s) in order to maintain correct balances. Conducted on site visits to assess the creditworthiness of prospective applicants in order to curb fraudulent applicants, avoid potential bad debtors and bring on board willing high spenders and payers. Ensured that appropriate telephone contact is made at the earliest possible stage on overdue debts Account and bank statement reconciliations daily and monthly Banking and allocations. Made collection calls. Investigated and resolved customer queries. Identified and developed key clients contact necessary to secure recovery. Liaised with billing on credit control queries and ensured prompt query resolution. Undertook ad-hoc responsibilities as required. Identified changes in payment patterns and proposed action to avert indebtedness. Handled disputed bills and negotiated to bring payment within the agreed terms. Respond promptly and completely to both client and internal enquiries Show less



Ndarama Capital

• Credit Contoller

  • Jun 2002 - Oct 2004

  Assessed loan application/credit modifications determining qualification status of a loan and credit terms of a loan. Made Trade reference checks with Dun and Bradstreet and other creditors. Ensured that debts are paid in a timely manner. Identified changes in payment patterns and proposed action to avert indebtedness. Played visits to assess the business of prospective customers. Reviewed regularly the adequacy of collateral security vs. individual exposures. Assessed individual exposures and assets on a quarterly basis and assigned risk grades. Ensured that loan provisions are maintained against each exposure. Collection of credit within the agreed period and accepted period of settlement. Controlled and managed pledged property. Determined the status of bad debts for litigation and monitor their progress. Getting payments and reconciling. Measuring and reporting credit performance-preparing and keeping statistic of weekly and monthly reports by credit control. Attending and solving debtor’s queries. Show less