Tommy Woods

Service Support Manager at Ainsworth Game Technology
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Las Vegas Metropolitan Area
Languages
  • English Native or bilingual proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • ITIL Foundations
    EXIN your ICT competence partner
    Apr, 2015
    - Nov, 2024

Experience

  • Ainsworth Game Technology
    • Australia
    • Gambling Facilities and Casinos
    • 200 - 300 Employee
    • Service Support Manager
      • Jul 2020 - Present

    • Field Service Supervisor North America
      • Mar 2019 - Jul 2020

  • Scientific Games
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Product/Technical Support Manager
      • Dec 2005 - Mar 2019

      Manage team of Tier 2 support technicians who act as subject matter experts providing support via phone, email, and onsite assistance. Manage team of Tier 2 support technicians who act as subject matter experts providing support via phone, email, and onsite assistance.

  • Bally Technologies
    • United States
    • Gambling Facilities and Casinos
    • 700 & Above Employee
    • Field Service Manager
      • Feb 2012 - Jul 2014

      Manage 30+ local and remote technicians, 2 Supervisors, and 2 project coordinators,covering three regions (S. Nevada, Arizona, New Mexico)

    • Field Service Supervisor
      • Jan 2011 - Feb 2012

      Supervise 14 area technicians, covering four states (KS, MO, OK, and TX).

    • Senior System Engineer
      • Jan 2009 - Jan 2011

    • System Engineer
      • Dec 2005 - Jan 2009

Education

  • University of Science and Arts of Oklahoma
    Chemistry

Community

You need to have a working account to view this content. Click here to join now