Tommy Schlaikjer
IT-administrator at IT-Center Syd- Claim this Profile
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Bio
Experience
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IT-Center Syd
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Denmark
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Computer and Network Security
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1 - 100 Employee
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IT-administrator
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2020 - Present
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Datatekniker Elev
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Jun 2016 - Present
Apprenticeship.
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TDC Contact Center Europe A/S
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Germany
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Telecommunications
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1 - 100 Employee
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Technical Support Agent
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Feb 2013 - Jul 2015
Support on 1st and 2nd level for Home & Businesses. (Broadband, TV, VoIP & Mobile Phone)Additional Tasks:- Coaching- Substitute of leader tasks- Quality Assurance Ambassador, in relation with tickets and communication between Frontline & Backend- Extraordinary team with focus on conflictmanagement, and recreating good relation to the Business Group Support on 1st and 2nd level for Home & Businesses. (Broadband, TV, VoIP & Mobile Phone)Additional Tasks:- Coaching- Substitute of leader tasks- Quality Assurance Ambassador, in relation with tickets and communication between Frontline & Backend- Extraordinary team with focus on conflictmanagement, and recreating good relation to the Business Group
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Education
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EUC SYD - Sønderborg