Senior Deployment Specialist

• Nov 2021 - Present

Solutions Consultant/Technical Adoption Specialist

• Jun 2018 - Mar 2021

• Work with the assigned brands and partners to plan and execute multi-channel marketing strategy and tactics, including email, landing pages, marketing databases, content marketing and integration of other digital touch points that support brand objectives. • Translate project requirements and build appropriate solutions in Emarsys • Collaborate with prospects to identify specific business challenges, prioritize these challenges, and demonstrate where we can have the highest & quickest impact to their business • Work closely with the pre and post sales teams to ensure seamless discovery, solutioning, scoping, and internal knowledge transfer • Establish project scope and timelines that result in effective & near-immediate impact • Organized training sessions and built sales presentation templates for the solutions team

Deployment Consultant

• Jun 2017 - May 2018

• Managing subscriber data, import, and segmentation using a combination of Salesforce Marketing Cloud tools and database queries • Utilizing 3rd party tools like Persado & Audience Point, as well as developing processes around them to integrate seamlessly into daily campaigns • On-boarding of new employees into the Deployment role - with emphasis on going above & beyond simply being a ‘button clicker’ • Managing subscriber data, import, and segmentation using a combination of Salesforce Marketing Cloud tools and database queries • Utilizing 3rd party tools like Persado & Audience Point, as well as developing processes around them to integrate seamlessly into daily campaigns • On-boarding of new employees into the Deployment role - with emphasis on going above & beyond simply being a ‘button clicker’

Deployment Specialist

• Oct 2016 - Jun 2017

Email Marketing Specialist

• Jun 2014 - Sep 2016

The Email Marketing Specialist position specializes in the development of HTML emails capable of rendering across all clients, quality assurance, and development of dynamic code. • Work with the email marketing team, and clients to understand overall creative approach. • Slice PSDs into usable parts for an Email • Create Emails using HTML and inline CSS • Leverage Salesforce Marketing Cloud proprietary AMPscript to enable personalized content • QA emails based on client specifications and ensure proper rendering across major email clients • Set up deployment scenarios based on client's needs

Sound Technician

• Apr 2012 - May 2013

Sales Associate

• May 2010 - Apr 2012

Computer Tech

• Jan 2008 - Aug 2009