Tommy D.
Quality and Risk Officer at Afea Care Services- Claim this Profile
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Swedish Native or bilingual proficiency
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Vietnamese Limited working proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Introduction to Cloud Computing
NSW GovernmentMar, 2022- Nov, 2024 -
Introduction to Cyber Security
NSW GovernmentFeb, 2022- Nov, 2024 -
Introduction to Data Analytics
NSW GovernmentFeb, 2022- Nov, 2024 -
CPR/AED/First Aid
St John AmbulanceNov, 2021- Nov, 2024 -
Introduction to Good Clinical Practice V2.0
PRAXIS Australia LtdMay, 2020- Nov, 2024 -
ISO 15189 - Accreditation Requirements for Medical Laboratories
National Association of Testing Authorities, AustraliaFeb, 2020- Nov, 2024 -
Internal Auditor
National Association of Testing Authorities, AustraliaFeb, 2020- Nov, 2024 -
Management Systems Auditing
SAI Global Standards & LegislationMay, 2019- Nov, 2024 -
Internal Auditor ISO 19011:2018
SAI Global Standards & LegislationApr, 2019- Nov, 2024
Experience
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Afea Care Services
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Australia
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Hospitals and Health Care
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1 - 100 Employee
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Quality and Risk Officer
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Apr 2023 - Present
Reporting to the Quality & Risk Manager; Introduced the Quality Induction Program; revamped the internal & external audit process, documentation & records management and change management process. Implemented tools, defined KPIs and tracking methods to manage various quality systems such as audit units & reports, training metrics, qualification of internal auditors, reportable incidents to NDIS/MAC Commission, root-cause analyses and CAPA managment. Connected various stand alone systems into one integrated quality management system. Facilitate the approval process of restrictive practices in collabroation with independent behaviour support practioners from department of community and justice, assist staff members in navigating complaints that reside outside the scope of service provision, perform site safety inspections and conduct internal audits. Show less
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Sonic Clinical Trials
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Australia
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Pharmaceutical Manufacturing
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1 - 100 Employee
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QA Officer
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Nov 2019 - Apr 2023
Reporting to the Head of Quality. My duties included the review, development and management of the following systems: complaint, training, audit, non-conformances, CAPA, vendors and new systems where deemed necessary by the business. The daily challenges are to manage and prioritise multiple competing project activities and routine tasks. Provided instructor led training to all new staff in Quality Induction Programme which consists of Work Health & Safety (WHS), Data Integrity (DI), Business Continuity Plan (BCP), Quality Management Systems (QMS), Management of Non-Conformances. Facilitated change management, documentation management and archive management. Demonstrated extensive experience in managing quality audits to ensure audit preparedness and compliance with QMS, NATA 17025, NATA 15189, applicable regulatory and customer requirements. Developed and defined quality KPI metrics for regular tracking during tactical meetings and data trending during strategy meetings. Show less
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Fresenius Medical Care North America
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United States
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Hospitals and Health Care
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700 & Above Employee
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QA/QC Chemist
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Nov 2012 - Oct 2019
Reporting to the Quality Manager. I conducted analytical tests, sample preparations, sampling of goods and raw materials, performed quality control, verify product specification and liaised with production team to ensure streamlined operation. Additional responsibilities were naturally absorbed in equipment and automated instrument testing. Subsequently conducted stability testing, warehouse temperature monitoring, reviewed and approved batch records for production release. Additionally led the qualification activities for new purchased analytical instrument, conducted several internal audits and served the customer complaint process. Supported the development of new procedures, training new staff members, supported finance department in data entry using SAP. Final contribution was to support the Global Laboratory Information Management Systems (LIMS) harmonisation initiation project. Show less
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The University of New South Wales
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Sydney, Australia
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Lab demonstrator
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Aug 2012 - May 2013
My duties were briefing on risk assessments, safety, management of chemical disposal and key techniques prior commencement of class for first year students. I had to supervise undergraduates and assess their competency in basic chemistry tests. I graded the students and provided constructive feedback based on their overall performance in competency assessment. My duties were briefing on risk assessments, safety, management of chemical disposal and key techniques prior commencement of class for first year students. I had to supervise undergraduates and assess their competency in basic chemistry tests. I graded the students and provided constructive feedback based on their overall performance in competency assessment.
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The University of Sydney
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Sydney, Australia
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Lab demonstrator
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Apr 2012 - May 2013
My duties were briefing on risk assessments, safety, management of chemical disposal and key techniques prior commencement of class for first year students. I had to supervise undergraduates and assess their competency in basic chemistry tests. I graded the students and provided constructive feedback based on their overall performance in competency assessment. My duties were briefing on risk assessments, safety, management of chemical disposal and key techniques prior commencement of class for first year students. I had to supervise undergraduates and assess their competency in basic chemistry tests. I graded the students and provided constructive feedback based on their overall performance in competency assessment.
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University of Sydney
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Australia
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Higher Education
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700 & Above Employee
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Undergrad Research Assistant
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Jun 2011 - Aug 2011
Reporting to the associate Professor. Perform research study on Photoactive/Magnetic Molecular Sieves. The research project involved the synthesis of organic and inorganic ligands a.k.a. metal organic frameworks (highly porous crystalline structures) under anhydrous conditions. Liaised with other departments within the University (School of Chemistry) to receive expertise knowledge and collavorate on problem solving. The equipment used included X-ray powder diffraction, infra-red, UV-Vis and NMR. At the conclusion of the project a presentation was given to the reseaech team and the examinator. The aim of the research was to selectively capture gas molecules such as Oxygen, Nitrogen and Carbon Dioxide depending on the type of synthetised crystal used. The gas molecules would be captured or released by radiating specific wavelength at the crystals or use of magnets to change the crystalline structure. Show less
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Undergrad Research Assistant
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Jun 2010 - Aug 2010
Reporting to the research supervisor. Performed research on the separation of sugars under anhydrous conditions. Conducted a combinations of cellulose reactions suspended in ionic liquid under different temperature over time. Subsequently followed by liquid chromatography to separate the glucose from ionic liquid to determine the yield. The research was concluded in a presentation. Reporting to the research supervisor. Performed research on the separation of sugars under anhydrous conditions. Conducted a combinations of cellulose reactions suspended in ionic liquid under different temperature over time. Subsequently followed by liquid chromatography to separate the glucose from ionic liquid to determine the yield. The research was concluded in a presentation.
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Education
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2009 - 2012
Lund University
Bachelor of Science (BS), Chemistry
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