Experience

Espoon Asunnot

• Finland
• Real Estate
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2019 - Present



Sitowise

• Finland
• Civil Engineering
• 700 & Above Employee

• Technical Customer Support

  • Mar 2019 - Apr 2019

  - Customer service and advice - Technical support - Customer service and advice - Technical support



Ropo Capital

• Porvoo Area, Finland

• Customer Support

  • Jan 2018 - Feb 2019

  - Customer service and advice - Technical support - Support request solution - Debt collection planning - Customer service and advice - Technical support - Support request solution - Debt collection planning



DNA Oyj

• Finland
• Telecommunications
• 700 & Above Employee

• Customer Service / 2nd Level Support / Business Customer Solutions

  • Jan 2004 - Jun 2017

  Customer Service Agent: - Customer service and advice - Billing Counseling - Ordering - Technical advice - Sales - Reporting - Orientation Business Customer Solutions: - Implementation of corporate customers of voice solutions - In accordance with the construction of the mobile gear system to customer requirements - Maintaining Customership - Reporting Written customer service supervisor: - Operational planning and the responsibilities of written customer service - Social media operational planning and maintenance - Reporting - Training - Process Design - Human Resources Technical Service Advisor: - Technical support and customer service - Monitoring network interference - After-sales service, as well as contractors consulting - Cable Modem Upgrades - Process Design - Reporting - Training - Device Testing Show less