Experience

The Retail Network
• United States
• Staffing and Recruiting
• 1 - 100 Employee
• Researcher

  • Aug 2019 - Present

Rathbun Associates Inc
• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee
• Director Of Retail Sales

  • Dec 2018 - Present


Save A Lot

• United States
• Wholesale Food and Beverage
• 700 & Above Employee

• Regional Director New England

  • Nov 2014 - Jul 2018

  Direct operation, merchandising, training, development, and marketing for 50+ food stores 8 district managers and 4 support team managers located in Pennsylvania, New Jersey, New York, Massachusetts, Connecticut, and Rhode Island. Save A lot grocery stores featuring name brand and private label grocery, fresh cut meat, and fresh produce. Direct operation, merchandising, training, development, and marketing for 50+ food stores 8 district managers and 4 support team managers located in Pennsylvania, New Jersey, New York, Massachusetts, Connecticut, and Rhode Island. Save A lot grocery stores featuring name brand and private label grocery, fresh cut meat, and fresh produce.



Cost-U-Less

• United States
• Retail
• 1 - 100 Employee

• Vice President & General Manager

  • Nov 2008 - Jun 2014

  Drove multi-national sales directing a $300M multi-store operation and a staff of 700 across 14 stores in 5 countries, 3 U.S. territories, and 2 states, including Hilo, Hawaii, Kauai Hawaii, Dededo, Tamuning, and Ordot Guam, Pago Pago American Samoa, Suva Fiji, Sonora California, St Thomas USVI, St Croix, USVI, Saint Maarten, Curacao, Barbados, and Grand Cayman. ▪ Consistently exceeded performance and customer service standards while overseeing all operational standards, visual merchandising, and implemented a 5-year $40M capital expenditure improvement budget. ▪ Established a B2C e-commerce site and initiated competitive pricing and positioning strategies. ▪ Quadrupled the B2B business element. ▪ Conducted competitive and market intelligence/analysis. ▪ Opened a 40,000 square foot store in Barbados. ▪ Reduced kwh usage 25% and increased overall global/domestic profitability. ▪ Administered and managed large-scale budgets to maintain fiscal vitality. ▪ Partnered with logistics to streamline cross-dock facilities and improved long-haul capabilities. ▪ Hired, trained, and managed a 700 team located across the globe.



BJ's Wholesale Club

• United States
• Retail
• 100 - 200 Employee

• Vice President

  • Jan 2003 - Jan 2007

  Vice President/Manager of Operations/New Business Development, 2003-2007 Managed $500M in annual sales while architecting customer segmentation models and developing creative merchandising/marketing strategies and building/training/inspiring a cohesive team of retail and operational professionals. ▪ Secured $150M in additional sales, exceeded sales/growth plans by $17M, and grew membership retention rates. ▪ Designed three concept stores in Florida to expand the firm into a new market. Created visual displays, customer service standards, workflow efficiencies, and operational best practices. ▪ Launched Profoods, a restaurant supply subsidiary of the organization, with two NYC stores. Initiative gained $25M in new sales. ▪ Improved annual gross margin to 16.5%, from 14.6%. ▪ Captured an additional $980K per store in profits. ▪ Managed $350M district of seven customer insight stores across Massachusetts deploying concept store tested visual displays, customer service standards, workflow efficiencies, and operational best practices. ▪ Administered a construction budget worth $100M. ▪ Recovered $40M annually and reduced annual shrinkage from .75% to .25% focusing on Best Practices and improved Loss Prevention tools. Assistant Vice President and Regional Manager: Southeast MA, RI, CT, 1999-2003 Managed a $300M territory, 600 staff members, and all fiscal operations across Southeast MA, RI, and CT; improved customer shopping experiences and increased operational effectiveness. ▪ Reduced employee turnover from 107% to 31%. ▪ Mentored Eight General Managers to become Regional Managers and Eighteen Assistant Managers to General Managers. ▪ Established Company-Wide Member First Program which reduced customer complaints 50%. General Manager: Stoughton, MA, 1991-1999 Opened the firm’s $85M flagship store .