Chief Security Officer

• Aug 2023 - Present

Head of IT Department

• Jul 2017 - Oct 2023

Responsibilities:-End user and IT infrastructure support for internal users and external customers.-Administration of all internal host servers (Hyper-V and ESXi) and virtual servers (Windows and Linux based).-Administration of hosting server based on WHM/cPanel technology.-Administration of network infrastructure (Mikrotik).Achievements:-Migration of all servers from ESXi to Hyper-V hosts. -Implementation of new IT server infrastructure based on Microsoft technologies (Active directory, GPO, DNS, File server with security group-based access rights management) and other solutions like Veeam, Nextcloud, Zimbra and ESET Remote Administrator server.-Implementation of helpdesk based on ITIL incident management for internal and external customers (custom SLA). Show less

IT&IS Manager

• Dec 2016 - Jun 2017

Responsibilities: -Team leader of IT support team (three persons). Providing remote and onsite support on ten locations for approximately 150 users. -Coordination of maintenance and development of internal applications between several external suppliers. -Coordination of maintenance for internal infrastructure (logistic infrastructure, servers, network equipment) with service partners. -Tracking and forecasting of IT budget and capital investments. -Service contract management (on local level). Show less

IT Design Specialist

• Nov 2015 - Dec 2016

Responsible for leading of Local Support team, covering three countries in EEMEA (Croatia, Slovenia and Serbia), supporting ~600 users on four sites. Activities are the same as in Alstom Croatia Ltd., Karlovac, because it was bought from General Electric in November 2015. Responsible for leading of Local Support team, covering three countries in EEMEA (Croatia, Slovenia and Serbia), supporting ~600 users on four sites. Activities are the same as in Alstom Croatia Ltd., Karlovac, because it was bought from General Electric in November 2015.

IT Support Country Manager, HR

• May 2010 - Oct 2015

Responsibilities: -Team leader of IT support on four locations in EMEA region (Croatia, Slovenia and Serbia). Providing remote and onsite support for approximately 600 users. -Continuous monitoring of support team performances according to global KPI and globally singed SLA. -Service request, incident, change and asset management in system based on ITIL methodology. -Tracking and forecasting of cost budget and capital investments. -Purchasing of IT assets and their management during their lifecycle. -Service contract management (on local level) and revaluation in regular time intervals. -Local implementation and execution of processes globally defined, in a timely manner. -Basic onsite support for all servers on site Karlovac (Croatia) and site Šostanj (Slovenia). Achievements: -With my team, I greatly influenced on high user satisfaction (>90%) on site Karlovac. -Migration of all computers from Office 2003 suite and Lotus Notes, to Office 2010 and Outlook 2010. -Migration of all computers (~700) from Windows XP to Windows 7 in three months. -Coordination of IT support for 150 multinational users on construction site TE Šostanj, Slovenia. -Consolidation of all IT asset data (HW and SW) in one place, in order to improve former asset management system. -Modernization of all conference rooms on site Karlovac, according to modern standards. Show less

Junior Developer

• Sep 2007 - May 2010

Main projects: - Bpos: maintenance of existing information system for complete business support of gas stations - Benpos INA: design and development of new information system for complete business support of gas stations Activities: - Analysis the business practices of INA gas station business - Design of new information system - Development of new bookkeeping part of the system - Development of documentation - Active communication with end users - Problem solving using Remote access with visits to the location - Document development and various manuals Show less

Tehnical Consultant

• Sep 2005 - Aug 2007

Main projects: - Project “Zbirni centar” – inter bank transaction system between members of Nova Ljubljanska bank group, and all other banks in Slovenia - Project “ANAK” – application for analytical bookkeeping for Nova Ljubljanska bank Activities: - Analysis of business practices - General purpose Programming - Development of test scenarios - Preparation of data for testing - Writing of system documentation Main projects: - Project “Zbirni centar” – inter bank transaction system between members of Nova Ljubljanska bank group, and all other banks in Slovenia - Project “ANAK” – application for analytical bookkeeping for Nova Ljubljanska bank Activities: - Analysis of business practices - General purpose Programming - Development of test scenarios - Preparation of data for testing - Writing of system documentation