Experience

Grandville Medical Group

• Nigeria
• Medical Practices
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2022 - Present

  Nigeria Maintaining a detailed and accurate record of all client details and communications Building and maintaining long-lasting business relationships with clients Ensuring to respond to client queries in a professional and timely manner Providing clients with relevant information on the products and services offered by the company



Hilton Parker Services

• Nigeria
• Education Administration Programs
• 1 - 100 Employee

• Client Service Executive / Visa Officer

  • 2021 - 2022

  Lekki, Lagos State, Nigeria Creating a positive onboarding experience for new clients Regularly interacting with clients through telephone calls, email communications. Collate visa applications Ensure documents submitted by applicants are appropriate and valid and provide necessary support and guidance to applicants throughout the process of application Acknowledging and resolving customer complaints regarding Visa Applications.



Ministry of Works and Transport, Oyo State

• Front Desk Officer

  • Apr 2020 - Mar 2021

  Oyo State, Nigeria Transmission of confidential file to and fro appropriate offices. Drafting of internal memos alongside the administrative secretary. Providing feedback on the efficiency of the service process. Maintaining Calendars, schedules and filing paper works. Processing orders, forms, applications, and requests.