Tomika McFadden

ADA Liaison at Coalition for the Homeless
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Contact Information
us****@****om
(386) 825-5501
Location
Baltimore, Maryland, United States, US

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Credentials

  • CPR
    -

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • ADA Liaison
      • Mar 2015 - Present

      • Engage in dialogue with the customer to explain reasonable accommodation; along with customer’s rights related to modifications for shelter programming based on a disability and what documentation would be needed in order to process the request. • Formally meet with customer to determine how disability could potentially be a catalyst to modify and assist customer with living arrangements in shelter programming. • Obtain verification documentation of customer’s disability and the need for the request from Physicians, Licensed Health Professionals and Professional representing a social service agency. • Create and submit statistical reports to supervisors in order to capture customers within the emergency shelter program continuum detailing the status of the reasonable accommodation request.

    • Homeless Services Specialist/Case Manager
      • Jul 2011 - Present

      • Interviewed customers using investigative techniques at the Virginia Williams Family Resource Center (VWFRC) and made collateral contacts to obtain information and verification to complete an assessment. • Utilized data from a wide variety of automated systems and local government agency data cross matches, in order to process applications for assistance and determination of eligibility. • Identified family and/or individual barriers that prevented self-sufficiency, and/or identified unmet basic needs in order to determine community and professional service referrals. • Developed specialized case plans for customers based on the information collected from case coordination planning sessions. • Conducted continuous management of case files to ensure proper documentation in order to maintain accurate eligibility. • Collaborated with other community organizations in order to guarantee comprehensive care, which would assist the customer with vocational, behavioral, educational, and residential needs in order to assist them towards self-sufficiency.

    • Wage Withholding Specialist
      • Sep 2008 - Sep 2009

      • Researched child support cases for accuracy of wage withholding notices before sending to employers. • Assisted customers in resolving child support concerns by applying accurate wage withholding procedures and methods to ensure that requirements were adequately reflected on cases. • Contacted employers of non-custodial parents daily about notice of receipts, wage deductions, and termination of non-custodial parent's employment. • Documented all researched child support cases, wage withholdings and notice of receipts in local database along with a Microsoft Excel spreadsheet.

Education

  • Wesley Theological Seminary
    Master of Divinity (M.Div.), Urban Ministry
    2008 - 2012
  • Bowie State University
    Bachelor of Science (BS), Psychology
    2003 - 2007
  • United Theological Seminary
    Master of Divinity (MDiv), Spiritual Care and Counseling
    2013 -

Community

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