Product Manager

• Jun 2019 - Present

Change and Transformation Analyst

• Aug 2017 - Jun 2019

Serving as an in-house analyst for the Infrastructure Project Programme • Working with multiple vendors to align needed resources with allocated cost, timescales, and Quality • Performing risk identification, initiating mitigation strategies, and escalating issues to minimize project delay • Communicating to stakeholders to ensure project plans are aligned with current methods in use • Monitoring BAU processes and preparing various reports for senior management and key stakeholders • Acting as a key liaison between Solution Delivery team and Manufacturing side for cross-team cooperation/coordination • Formulating change plans to overcome resistance to deployment of new collaborative platforms and standards. Show less

Capita Novus Trainee

• Feb 2017 - Jun 2019

Capita’s accredited programme contains both the theoretical and practical elements of Change and Transformation. Moreover, aspects from different Novus streams are touched upon such as testing, databases, and software development. Gaining a broader range of exposure has allowed me to hit the ground running in Tata Steel (Port Talbot), which is my first placement. Capita’s accredited programme contains both the theoretical and practical elements of Change and Transformation. Moreover, aspects from different Novus streams are touched upon such as testing, databases, and software development. Gaining a broader range of exposure has allowed me to hit the ground running in Tata Steel (Port Talbot), which is my first placement.

Customer Team Member

• Jan 2017 - Feb 2017

Worked with different shift teams, providing support • Handled returns procedure for unsold newspapers, giving feedback to the supervisor and ensuring each newspaper had been accounted for • Worked on the till, identifying when stock needed to be faced up in order to enhance the shopper’s experience • Arranged and organised shop floor in collaboration with team members, ensuring stock was in the right places • Worked back stock to help free up space Worked with different shift teams, providing support • Handled returns procedure for unsold newspapers, giving feedback to the supervisor and ensuring each newspaper had been accounted for • Worked on the till, identifying when stock needed to be faced up in order to enhance the shopper’s experience • Arranged and organised shop floor in collaboration with team members, ensuring stock was in the right places • Worked back stock to help free up space

Summer Intern

• Jul 2012 - Sep 2012

• Provided feedback and viewpoints on the accounting software and general maintenance of Schlumberger’s Invoices and Bank Guarantees within Kuwait • Skills developed: Innovation-thinking of new ways to be more efficient, working to strict deadlines and demonstrating professionalism-conducting meeting with various managers • Provided feedback and viewpoints on the accounting software and general maintenance of Schlumberger’s Invoices and Bank Guarantees within Kuwait • Skills developed: Innovation-thinking of new ways to be more efficient, working to strict deadlines and demonstrating professionalism-conducting meeting with various managers