Experience

CCA and B, LLC dba The Lumistella Company
• SVP, Chief Information Officer

  • Jul 2021 - Present


Genuine Parts Company

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• SVP & CIO, Automotive Parts Group

  • 2016 - 2020

  Deliver all technical services for the Automotive Parts Group (NAPA) of Genuine Parts Company. This largest subsidiary of Genuine Parts Company ($18 billion + revenue) manages over 6000 company and independently owned NAPA stores and 50+ distribution centers to sell and distribute automotive replacement parts. - Led the IT organization through a business revenue growth of 40%, driven by both organic growth and acquisitions. - Implemented a company-wide inventory visibility application… Show more Deliver all technical services for the Automotive Parts Group (NAPA) of Genuine Parts Company. This largest subsidiary of Genuine Parts Company ($18 billion + revenue) manages over 6000 company and independently owned NAPA stores and 50+ distribution centers to sell and distribute automotive replacement parts. - Led the IT organization through a business revenue growth of 40%, driven by both organic growth and acquisitions. - Implemented a company-wide inventory visibility application to support a product ordering platform that exposed inventory anywhere in the NAPA network and reached into suppliers for immediate price and availability information for out-of-stock items. - Introduced micro-services to support the ongoing omnichannel go-to-market strategy. - Enabled better data analytics through the Qlik platform. - Improved mean-time-to-resolve, call waiting metrics, and survey response feedback in the store customer care (support) center. Managed an IT Operations Center and an improved monitoring 'one-view' dashboard to proactively identify support issues. - Drove down year-over-year comparable IT run and maintain budget by 3% annually. - Initiated an Application Health/Retirement Strategy.

• Senior Director, IT Business Solutions Delivery

  • 2013 - 2016

  Responsible for all IT development, integration, and business analyst teams. Lead the team to deliver all applications and integration services for over 6000 company and independently owned NAPA stores and 64 distribution centers. P&L responsibility for over $12.5M. - Restructured the organization to align with the business and support Corporate objectives. - Delivered IT services for an enhanced business model to deliver parts warehouse management services for Government… Show more Responsible for all IT development, integration, and business analyst teams. Lead the team to deliver all applications and integration services for over 6000 company and independently owned NAPA stores and 64 distribution centers. P&L responsibility for over $12.5M. - Restructured the organization to align with the business and support Corporate objectives. - Delivered IT services for an enhanced business model to deliver parts warehouse management services for Government municipalities and large fleet operations. - Implemented IT modifications to support a rapid deployment distribution center model. Directed orders for fulfillment to the most cost-effective distribution center based on time sensitivitiy. - Drove the initiation and purchase of the TIBCO enterprise service bus integration software. Justified this $1M+ foundational purchase on defined business use cases to improve integration activities and efficiencies.



CIBA VISION Corporation

• United States
• Advertising Services

• CIO, Americas

  • 2009 - 2013

  Full responsibility to align and drive IT activities to meet organization objectives for the Commercial organization. Drive synergies across the region's operations to improve internal productivity and external customer satisfaction. Transformed the IT Support Team from systems/technical orientation to Business Analysts. - Significantly reduced labor costs in the North America high-volume distribution center with the implementation of the RedPrairie Warehouse Management System. -… Show more Full responsibility to align and drive IT activities to meet organization objectives for the Commercial organization. Drive synergies across the region's operations to improve internal productivity and external customer satisfaction. Transformed the IT Support Team from systems/technical orientation to Business Analysts. - Significantly reduced labor costs in the North America high-volume distribution center with the implementation of the RedPrairie Warehouse Management System. - Aligned web collateral to established marketing channels (point-of-sale, television, and print). - Increased speed-to-market for web development and reduced total-cost-of-ownership by building a common code-set/applets for standard functions. - Delivered systems that meet U.S. FDA computer systems validation requirements, Sarbanes-Oxley financial management controls, and required Sunshine Act reporting.

• Global Director, SAP Organization Development and Order to Cash Systems

  • 2003 - 2009

  Managed and delivered all functions of a Global SAP implementation from project initiation and strategy, blueprint, design, data mapping and conversion, Order-to-Cash implementation and post-implementation support. - Developed a Global ERP Strategy to implement a single-instance of the SAP ERP platform in the top-10 sales markets worldwide, using a standard global template. - Delivered a North America e-commerce application to integrate with the Global ERP. Realized a significant… Show more Managed and delivered all functions of a Global SAP implementation from project initiation and strategy, blueprint, design, data mapping and conversion, Order-to-Cash implementation and post-implementation support. - Developed a Global ERP Strategy to implement a single-instance of the SAP ERP platform in the top-10 sales markets worldwide, using a standard global template. - Delivered a North America e-commerce application to integrate with the Global ERP. Realized a significant head-count reduction in the call center by driving orders to the web. - Drove organization acceptance of the global template vs. local customizations. Managed local market implementations including communication plans, resource readiness and transformation, training, and local data conversions. - Reduced total-cost-of-ownership by leveraging an integrated offshore delivery model.

• Global Director, e-Business and Enterprise Applications

  • 2001 - 2003

  Managed the Global e-Business and Enterprise Application portfolio for the company. Built a Global e-Business Strategy to better intergrate web activities with standard business processes. - Realized a 300% sales uplift (pilot group) for an innovative internet direct mail marketing campaign for eye care practitioners. - Awarded the Novartis Business Partnership Award (2002) for partnering with a third-party internet ordering company. Drove share growth by capturing new customers and… Show more Managed the Global e-Business and Enterprise Application portfolio for the company. Built a Global e-Business Strategy to better intergrate web activities with standard business processes. - Realized a 300% sales uplift (pilot group) for an innovative internet direct mail marketing campaign for eye care practitioners. - Awarded the Novartis Business Partnership Award (2002) for partnering with a third-party internet ordering company. Drove share growth by capturing new customers and maintained par with our competitors. - Served as the CIBA VISION Sector Web Officer for our parent company, Novartis.