Experience

Private Finance
• United Kingdom
• Financial Services
• 1 - 100 Employee
• Trainee Mortgage Broker

  • Sep 2022 - Present


Essex Discount Furniture

• United Kingdom
• 1 - 100 Employee

• Store Manager

  • Feb 2022 - Aug 2022

  Worked alongside the company owner in his goal to achieve and exceed previous years financial targets, and ensuring successful running of the store and delivery operation in his absence. Worked alongside the company owner in his goal to achieve and exceed previous years financial targets, and ensuring successful running of the store and delivery operation in his absence.



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Experience Manager

  • Nov 2021 - Feb 2022

  With a team for 55-65 direct reports, I oversaw all cash-handling procedures alongside front of house and checkouts management as well as ensuring strict adherence to Health & Safety processes in the petrol station. Within 3 months, I'd implemented and actioned a full labour/job role restructure across the department, whilst driving colleague accountability, development and upskilling, thus eliminating unnecessary labour expenditure and working within defined labour allocations.

• Food Manager

  • Aug 2018 - Nov 2021

  I held the position of Food Manager leading a team of 43-48 direct reports, driving an annual store turnover of £34m whilst delivering consistent YoY growth & three consecutive years of savings on my P&L lead areas, leading to my promotion to Customer Experience Manager.



Dixons Carphone

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Manager

  • May 2017 - Aug 2018

  Achieving a £6.5m MAT, to lead and inspire a sales team of nine to consistent regional-topping performances over 11 sales-based KPIs whilst setting a company record for most five-year fixed term cloud services sold in FY 2018/19.

• Business Account Manager

  • Jul 2016 - May 2017

  Successful B2B manager of a £2.8m MAT by proactively generating repeat business through account calls and strong customer relationships.

• Sales Colleague

  • Nov 2014 - Jul 2016

  Consistently delivering regional-topping performances in 11 sales-based KPIs & exceeding £60k per month sales target.