Tom Bowles
Lead Web Developer at New Law Business Model (NLBM)- Claim this Profile
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Bio
Ernie Krauth
Tom and I worked together quite frequently as Business Development and Operations. From the moment that Tom was placed into his role I immediately started to notice some drastic improvement with the Operations department. I no longer had to worry about my customers expectations being met as Tom really understands quality and great customer service. Tom took a very hard situation and created a professionalism to our entire service delivery team in just a very short time. Tom really set up the Operations department to succeed for the next 20 years by implementing some common sense and practical processes. I know that where ever Tom ends up that he will be wildly successful and I look forward to seeing the great things that Tom does for his next organization.
Matt Adams
Tom was brought into a difficult situation in his new position and didn't skip a beat. In the short time I managed him, he radically changed our scheduling process to allow for increased stability in our workforce, he reviewed and updated our equipment, and he made significant staffing updates. All of this led to a more efficient, more productive, and more professional work environment. Tom also spearheaded the documentation of key procedures to allow for increased consistency in process and execution. His professionalism, ability to communicate clearly, and his team-focused leadership are outstanding and were always appreciated.
Ernie Krauth
Tom and I worked together quite frequently as Business Development and Operations. From the moment that Tom was placed into his role I immediately started to notice some drastic improvement with the Operations department. I no longer had to worry about my customers expectations being met as Tom really understands quality and great customer service. Tom took a very hard situation and created a professionalism to our entire service delivery team in just a very short time. Tom really set up the Operations department to succeed for the next 20 years by implementing some common sense and practical processes. I know that where ever Tom ends up that he will be wildly successful and I look forward to seeing the great things that Tom does for his next organization.
Matt Adams
Tom was brought into a difficult situation in his new position and didn't skip a beat. In the short time I managed him, he radically changed our scheduling process to allow for increased stability in our workforce, he reviewed and updated our equipment, and he made significant staffing updates. All of this led to a more efficient, more productive, and more professional work environment. Tom also spearheaded the documentation of key procedures to allow for increased consistency in process and execution. His professionalism, ability to communicate clearly, and his team-focused leadership are outstanding and were always appreciated.
Ernie Krauth
Tom and I worked together quite frequently as Business Development and Operations. From the moment that Tom was placed into his role I immediately started to notice some drastic improvement with the Operations department. I no longer had to worry about my customers expectations being met as Tom really understands quality and great customer service. Tom took a very hard situation and created a professionalism to our entire service delivery team in just a very short time. Tom really set up the Operations department to succeed for the next 20 years by implementing some common sense and practical processes. I know that where ever Tom ends up that he will be wildly successful and I look forward to seeing the great things that Tom does for his next organization.
Matt Adams
Tom was brought into a difficult situation in his new position and didn't skip a beat. In the short time I managed him, he radically changed our scheduling process to allow for increased stability in our workforce, he reviewed and updated our equipment, and he made significant staffing updates. All of this led to a more efficient, more productive, and more professional work environment. Tom also spearheaded the documentation of key procedures to allow for increased consistency in process and execution. His professionalism, ability to communicate clearly, and his team-focused leadership are outstanding and were always appreciated.
Ernie Krauth
Tom and I worked together quite frequently as Business Development and Operations. From the moment that Tom was placed into his role I immediately started to notice some drastic improvement with the Operations department. I no longer had to worry about my customers expectations being met as Tom really understands quality and great customer service. Tom took a very hard situation and created a professionalism to our entire service delivery team in just a very short time. Tom really set up the Operations department to succeed for the next 20 years by implementing some common sense and practical processes. I know that where ever Tom ends up that he will be wildly successful and I look forward to seeing the great things that Tom does for his next organization.
Matt Adams
Tom was brought into a difficult situation in his new position and didn't skip a beat. In the short time I managed him, he radically changed our scheduling process to allow for increased stability in our workforce, he reviewed and updated our equipment, and he made significant staffing updates. All of this led to a more efficient, more productive, and more professional work environment. Tom also spearheaded the documentation of key procedures to allow for increased consistency in process and execution. His professionalism, ability to communicate clearly, and his team-focused leadership are outstanding and were always appreciated.
Credentials
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OSHA 510
University of South Florida, OSHA Training InstituteOct, 2012- Oct, 2024
Experience
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New Law Business Model (NLBM)
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Legal Services
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1 - 100 Employee
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Lead Web Developer
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May 2020 - Present
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TB Digital Group
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United States
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Software Development
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Co-Founder
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Sep 2017 - Present
Providing full-stack digital solutions to help you find and serve your clients Providing full-stack digital solutions to help you find and serve your clients
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TB Consulting
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Public Relations and Communications Services
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Founder
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Sep 2010 - Present
Coaching small business owners how to improve their customer's experience by increasing employee empowerment, teamwork, and competence. The goal is to shift the owner from working in the business to working on the business. Coaching small business owners how to improve their customer's experience by increasing employee empowerment, teamwork, and competence. The goal is to shift the owner from working in the business to working on the business.
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NewStream Medical--Ancillary Solutions to Improve Patient Care and Increase Provider Revenue
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Hospitals and Health Care
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Founder
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Jun 2015 - Sep 2018
Provide large health systems, medical practices, and MSOs solutions to achieve the Quadruple Aim: improved patient outcomes, improved patient experience, lower cost of care, and improved physician experience. Provide large health systems, medical practices, and MSOs solutions to achieve the Quadruple Aim: improved patient outcomes, improved patient experience, lower cost of care, and improved physician experience.
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HealGenix Wound Solutions
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United States
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Medical Equipment Manufacturing
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1 - 100 Employee
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Chief Operating Officer
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Mar 2014 - Jun 2015
Created value proposition, go-to-market strategy, supply chain, marketing, trained sales team for medical device launch.Founded service based sales channel through B2B partnerships to increase company profits and patient convenience. Created value proposition, go-to-market strategy, supply chain, marketing, trained sales team for medical device launch.Founded service based sales channel through B2B partnerships to increase company profits and patient convenience.
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DP Guardian
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United States
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Facilities Services
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1 - 100 Employee
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Manager of Operations
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Feb 2013 - Sep 2013
Codified sales team assumptions with operational team realities into a unified system to properly bid jobs, improve project management, operate on leaner personnel, increase company profits, and improve customer satisfaction. Project management for multiple CRAC/CRAH motor and fan retrofits for Fortune 500 data centers to increase performance and efficiency, allowing clients to increase profits and appeal to customer’s environmentally sustainable desires.Developed subscription-based airborne particulate testing program for onsite and co-located Tier 3, and Tier 4 Data Centers thereby increasing the uptime of Fortune 500 and small to medium sized businesses.
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Chef, Owner, Director of Operations
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May 2003 - Dec 2012
Increased sales 126%, 57% prime cost, 26% food, 31% labor at mountain ski/golf resort upscale southwestern steakhouse.Trained and empowered staff with the ability to solve customer issues independently, resulting in customers feeling nurtured, important, and satisfied, while employees felt respected. Customers enjoyed seeing their favorite employees year after year.Copywriter for menu, wine list, web and print media, staff training materials. Wrote from the “eyes of the customer.”Developed cooking class curriculum, helping hundreds of students gain confidence in their home kitchenManaged financial aspects of business including strategy, daily operations, payroll, tax reporting.Strong culinary, personnel, and media excellence garnered national and regional acclaim:Print: Best Chefs America 2013, New York Times, Wall Street Journal, Sunset Magazine, Taos NewsWeb: Open Table “Best Restaurant in New Mexico” 2010-2013; Trip Advisor #1 restaurant 2004-2013TV: Best Chefs New Mexico, Hot Chefs of the Southwest, Polaris Outdoors
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International Culinary Sabbatical: Independent Global Flavor Harvester
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Feb 2003 - May 2003
Travel immersion to learn culture, ingredients, cooking techniques, and recipes from rural matriarchs and urban chefs.New Zealand, Australia, Singapore, Thailand, Spain, Italy, Guatemala, Honduras, Nicaragua, Costa Rica, and Panama Travel immersion to learn culture, ingredients, cooking techniques, and recipes from rural matriarchs and urban chefs.New Zealand, Australia, Singapore, Thailand, Spain, Italy, Guatemala, Honduras, Nicaragua, Costa Rica, and Panama
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Production Cook & Restricted Diet Specialist
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Sep 2002 - Feb 2003
Cooked nutritious, healthy meals for over 1200 people during seasonal contract position in the most remote location on earth.10,341st person ever to arrive at the South Pole, Antarctica. Part of final crew to live in tents on the ice sheet. Cooked nutritious, healthy meals for over 1200 people during seasonal contract position in the most remote location on earth.10,341st person ever to arrive at the South Pole, Antarctica. Part of final crew to live in tents on the ice sheet.
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Culinary Development
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Belgium
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Business Consulting and Services
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Concurrent Entry Level Cooking Positions In 3 Hospitality Disciplines During Culinary School
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Sep 2001 - Sep 2002
Full-time student with simultaneous positions at an upscale restaurant as a line cook, a natural grocer butcher’s apprentice, and a high volume stadium club-level catering chef, applying culinary school techniques and learning the business hands-on. Full-time student with simultaneous positions at an upscale restaurant as a line cook, a natural grocer butcher’s apprentice, and a high volume stadium club-level catering chef, applying culinary school techniques and learning the business hands-on.
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Eschelon Telecom
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Telecommunications
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100 - 200 Employee
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Outside B2B Sales Representative
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Nov 2000 - Sep 2001
Achieved quota by consultatively upgrading small and medium business telecom services with high speed internet, call management, voicemail, and phone system hardware allowing clients to enhance customer experience. Achieved quota by consultatively upgrading small and medium business telecom services with high speed internet, call management, voicemail, and phone system hardware allowing clients to enhance customer experience.
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Medline Industries
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United Kingdom
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Retail Office Equipment
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1 - 100 Employee
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Inside Sales Trainee Promoted to Regional Outside Sales Representative
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Jun 1998 - Oct 2000
Achieved quota by collaboratively working with doctors, nurses, purchasing, and administration to reduce cost and improve patient comfort for hospitals. Worked internally at Chicago-area headquarters, then promoted and grew outside sales territory 19%.Sold to large hospital systems including University of Minnesota and Allina Health, plus independent and rural hospitals. Achieved quota by collaboratively working with doctors, nurses, purchasing, and administration to reduce cost and improve patient comfort for hospitals. Worked internally at Chicago-area headquarters, then promoted and grew outside sales territory 19%.Sold to large hospital systems including University of Minnesota and Allina Health, plus independent and rural hospitals.
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Education
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1994 - 1998
DePauw University
BA, Communications -
2001 - 2002
Johnson & Wales University-Denver
AAS, Culinary Arts
Community
