Tomasz Zarzycki

Systems Engineer at Teleste
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Contact Information
us****@****om
(386) 825-5501
Location
Olkusz, Małopolskie, Poland, PL
Languages
  • Polish -
  • English -
Skills

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Credentials

  • Wireshark Essential Training
    LinkedIn
    May, 2020
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 7: Understanding Networking
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Microsoft Azure for Developers
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • CompTIA Network+ (N10-007) Cert Prep: 7 Wireless, Virtual, Cloud, and Mobile Networking
    LinkedIn
    Sep, 2019
    - Nov, 2024
  • Cert Prep: Cisco Certified Entry Networking Technician (100-105)
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Cisco ICND2 Cert Prep: Infrastructure Maintenance
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Cisco ICND2 Cert Prep: Infrastructure Services
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Cisco ICND2 Cert Prep: Routing
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Cisco ICND2 Cert Prep: Switching
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Cisco ICND2 Cert Prep: WAN Technologies
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Networking Foundations: Network Media (LANs)
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Networking Foundations: Protocols and CLI Tools
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Networking Foundations: Servers
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Prepare for the CCNA Routing and Switching Certification
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Networking Foundations: IP Addressing
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Networking Foundations: Networking Basics
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Windows Server 2019: Install and Configure Active Directory
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • ACA
    Home Learning College

Experience

  • Teleste
    • Finland
    • Telecommunications
    • 300 - 400 Employee
    • Systems Engineer
      • Nov 2019 - Present

      • Provide support for CCTV Teleste clients, testing hardware and software (Testlink), reporting bugs (Jira), integration DELL / IBM / Super Micro servers and operating stations with TELESTE software.• Providing technical support to S-VMX systems in terms of Teleste S-VMX software, IP networks, VMs, MS Windows and Linux servers.• Installing and configuring large scale Teleste S-VMX systems and services for multinational customers in public sector, traffic and transportation, military and border control, as well as police, fire and rescue service.• Configuration, integration and testing onboard industry mobile platforms.• Manual tests (functional, regression, performance, no regression). Reporting bugs to JIRA; preparing bug reports to the management, coordinating tests with developers, other testers from Poland, preparing a summary of tests according to technical documentation and creating test plans, test strategies, test cases using TestLink.• Creating test scenarios accordingly to technical documentation. Conducting automatic (LUA scripts) and manual tests (functional, regression, performance, stress).• Reporting system bugs; preparing bug reports, coordinating tests and debugging with software developers.• Preparing technical documentation such as protocols and manuals also providing help in cases of failures or damages.

  • Argos
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Systems Technician/Technical Specialist
      • Aug 2014 - Oct 2019

      • Implementation and test of new network hardware (ARUBA AP's, LSG WCS upgrade).• Physical layout, development, support and issue resolving of new network (wide knowlede of TCP/IP, DHCP, DNS, OSPF, MLPS etc.)• Providing additional data analyse based on VISION WCS (SQL database), Unix Triceps system and Atlas.• To diagnose and resolve software and hardware incidents, including operating systems (Windows) and across a range of software applications. • To assist all our users with any related incident when called upon. • To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible. • Escalating incidents to other support teams where necessary (Fujitsu, WMS Supports, Accenture Atlas Alpha Supports). • To accurately record, update and document changes around CSO (Customer Special Order). • Install and configure new IT equipment. • To resolve incidents and upgrade different types of software and hardware. • Continuos improvement and wide knoldge of MS Exchange and Active Directory tools• To maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.• Complex troubleshooting in Inventory Control System (Triceps) including Order Management System (WCS system).• Usage of Sharepoint for web-based data visualization for data storage and informative usage (Office 365 Sharepoint)• Presenting a professional and friendly first impression of the firm to all visitors and clients.• Punctual and flexible to work.• Work collaboratively with other members of the Technical Support team to develop and deliver long-term solutions to meet all user needs.• Successfully implemented new Triceps profiles to RDTs with CIF option (Catalogue Information File)• Implementation, test and technical support of new Surface 3 Pro devices

  • Home Retail Group PLC
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Despatch & Goods In Clerk
      • Jan 2014 - Aug 2014

      • Printing Driver Loading sheets, Loading sheets and product order (PO) paperwork for other staff in distribution. • I was running Log Room to store all necessary paperwork for future investigations and checks.• General QC check and operational process for bringing in products to both WMS and WCS systems from Domestic suppliers.• Managing all coming and already stored in the yard containers to Goods In bays.• Troubleshooting with PO and Despatch load sheets, item setups and general housekeeping duties.• Bringing new solutions and ideas for floor space usage (Moving mechanical Pallet Inverter to different place).• I was part of group testing and developing new C3 application to manage coming in and out containers and inter warehouse stock transfers.• I was trained also as Jam buster to resolve all blockages on automated area (Goods In and Despatch).

    • Jambuster
      • Jul 2009 - Jul 2014

      Control and fixing problems with system of sorters and internal transport machinery

  • Break Point Designs
    • Freelance Web Designer, Web Developer
      • Jul 2006 - Apr 2014

      www.bkpoint.co.uk www.bkpoint.co.uk

Education

  • Silesian Technical University
    B.Eng., Mechanical Engineering
    2001 - 2004
  • Home Learning College
    NVQ lvl2 web design, Web Page, Digital/Multimedia and Information Resources Design
    2010 - 2012
  • eCareers CCNA&CCNP
    CCNA, Network and System Administration/Administrator
    2017 - 2019

Community

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