Experience

Verona Products Professional

• Poland
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Kierownik operacyjny

  • Nov 2017 - Present



HORECA Consulting BTJO

• Consultant

  • Jan 2010 - Present

  - helping in the process of preparing the restaurant to open, - opening of restaurants and motels, small hotels and private holiday centers. - operating restaurants consutling: introducing procedures, learning customer service, employee training, menu creation, image of a restaurant advisor.- franchise opening and maitenance. - helping in the process of preparing the restaurant to open, - opening of restaurants and motels, small hotels and private holiday centers. - operating restaurants consutling: introducing procedures, learning customer service, employee training, menu creation, image of a restaurant advisor.- franchise opening and maitenance.



Vaco Sp. z o.o.

• Regional Director

  • Apr 2013 - Apr 2015

  Responsibility for the implementation of the operational services department DDD industry or protect facilities against pests in my managed North-East Poland region. Managing a group of 20 technicians and office. Implementation of the budget, cost optimization. Current contact with key customers, building positive long-term relationship. Conducting internal audits of the system for protection against pests, and training for the prevention and pest-immunity facility, participation in external audits of clients served.



Leśne Runo S.A.

• Business Development Manager

  • May 2003 - Mar 2013

  Responsibility, for finding suitable premises for new restaurants both own and franchised (cooperation with oil companies like PKN ORLEN, BP, STATOIL, SHELL, LOTOS and private owners of petrol stations), negotiating the terms of contracts lease of premises and franchise, all issues opening restaurants (assessment of the attractiveness of the location, negotiation of terms of the agreement, cooperation with designer interiors and technology, with the contractor adaptation and renovating the restaurant, supervising of activities leading to meet the requirements of SANEPID , recruitment, direct supervision over the process of opening the restaurant, etc.). Cooperation with property managers and trading partners; sales, marketing, media relations, creating a positive image of the network. Contributing to the restaurant menu.Responsibility for designing and implementing the HACCP system in restaurants (2004); Auditing of HACCP, co-created control systems on both restaurant and control analysis of customer service and sales like Mystery Shopper. Training management of customer service and sales for restaurant managers and vendors. Co-created network standards in the field of customer service and sales. Current supervision of compliance with standards of the network. Co-created franchise network offer.



Tele2

• Sweden
• Telecommunications
• 700 & Above Employee

• Key Account Manager

  • 2001 - 2002