Tomasz G.
Product Support Specialist at Deviniti- Claim this Profile
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Angielski Professional working proficiency
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Polski Native or bilingual proficiency
Topline Score
Bio
Massimo Favaro
There is no doubt about Tomasz being a great teamplayer. While being part of the my team, Tomasz helped to maintain a positive environment , but also gave a critical contribution to reduce the team backlog. As soon as he got the appropriate training, he was very independent, being capable to take the right decisions and to escalate in time, when an issue may represent a potential issue. I was impressed with Tomasz' perseverance in overcoming the problems and overall with his professionality. For example, in the weeks following his resignation (to attempt different personal projects), he was between the top most productive analysts in the team.
Luis Casanova
Hereby I would like to recommend Tomasz Gorzkiewicz. We worked together in Infor and during his time here, Tomasz proved to be an excellent colleague and a proactive analyst who is focused on delivering quality results on time. He is also willing to share his knowledge and ask when needed, which makes him an excellent team player and a key member of any team.
Massimo Favaro
There is no doubt about Tomasz being a great teamplayer. While being part of the my team, Tomasz helped to maintain a positive environment , but also gave a critical contribution to reduce the team backlog. As soon as he got the appropriate training, he was very independent, being capable to take the right decisions and to escalate in time, when an issue may represent a potential issue. I was impressed with Tomasz' perseverance in overcoming the problems and overall with his professionality. For example, in the weeks following his resignation (to attempt different personal projects), he was between the top most productive analysts in the team.
Luis Casanova
Hereby I would like to recommend Tomasz Gorzkiewicz. We worked together in Infor and during his time here, Tomasz proved to be an excellent colleague and a proactive analyst who is focused on delivering quality results on time. He is also willing to share his knowledge and ask when needed, which makes him an excellent team player and a key member of any team.
Massimo Favaro
There is no doubt about Tomasz being a great teamplayer. While being part of the my team, Tomasz helped to maintain a positive environment , but also gave a critical contribution to reduce the team backlog. As soon as he got the appropriate training, he was very independent, being capable to take the right decisions and to escalate in time, when an issue may represent a potential issue. I was impressed with Tomasz' perseverance in overcoming the problems and overall with his professionality. For example, in the weeks following his resignation (to attempt different personal projects), he was between the top most productive analysts in the team.
Luis Casanova
Hereby I would like to recommend Tomasz Gorzkiewicz. We worked together in Infor and during his time here, Tomasz proved to be an excellent colleague and a proactive analyst who is focused on delivering quality results on time. He is also willing to share his knowledge and ask when needed, which makes him an excellent team player and a key member of any team.
Massimo Favaro
There is no doubt about Tomasz being a great teamplayer. While being part of the my team, Tomasz helped to maintain a positive environment , but also gave a critical contribution to reduce the team backlog. As soon as he got the appropriate training, he was very independent, being capable to take the right decisions and to escalate in time, when an issue may represent a potential issue. I was impressed with Tomasz' perseverance in overcoming the problems and overall with his professionality. For example, in the weeks following his resignation (to attempt different personal projects), he was between the top most productive analysts in the team.
Luis Casanova
Hereby I would like to recommend Tomasz Gorzkiewicz. We worked together in Infor and during his time here, Tomasz proved to be an excellent colleague and a proactive analyst who is focused on delivering quality results on time. He is also willing to share his knowledge and ask when needed, which makes him an excellent team player and a key member of any team.
Credentials
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SUMO LOGIC FUNDAMENTALS
Sumo LogicMar, 2020- Sep, 2024
Experience
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Deviniti
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Poland
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IT Services and IT Consulting
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200 - 300 Employee
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Product Support Specialist
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Nov 2020 - Present
Supporting:- JIRA - Confluence - RTM (Requirements and Test Management System)- Issue Templates- Dynamic Forms - Azure - Active Directoryand more apps, smaller ones. Supporting:- JIRA - Confluence - RTM (Requirements and Test Management System)- Issue Templates- Dynamic Forms - Azure - Active Directoryand more apps, smaller ones.
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Infor
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United States
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Software Development
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700 & Above Employee
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Product Support Analyst
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Nov 2018 - Jun 2020
Providing LN support via tickets, chats, and phone. Answer customer's questions, detect bugs and user mistakes by troubleshooting. Posting solution articles in my domain of expertise - warehousing, manufacturing, procurement, sales and master data (logistic oriented team member). Duties and responsibilities:- Analysis and troubleshooting ERP system issues reported by Customers (including Cloud hosted ones)- Working with data corruption issues - correcting values in database - production live environment. - Shell scripts reading to validate system changes and detect bugs - Using SQL queries and reading XML files in order to resolve/detect application issues - Directing customers to available resources such as Online Help and Knowledge Base Article and create ones. - Conducting training for new hires
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Kolatek
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Media Production
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Supervisor
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Sep 2017 - Sep 2018
Providing services for private clients and companies, preparation of reports and as-built documentation, drafting agreements, invoicing, calculate the percentage shares, costs bills, simple monthly summaries, make official letters to the town offices, look for the contracts, make negotations with recipients, organization and coordination of other employees' work. Providing services for private clients and companies, preparation of reports and as-built documentation, drafting agreements, invoicing, calculate the percentage shares, costs bills, simple monthly summaries, make official letters to the town offices, look for the contracts, make negotations with recipients, organization and coordination of other employees' work.
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Change Lingerie
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Denmark
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Retail
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400 - 500 Employee
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Junior logistic specialist
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Mar 2017 - Sep 2017
- Creating all customer orders and replenishment for stores- Coordination and control of order realization, from receiving a purchase order to dispatch goods- Cooperation with foreign subsidiaries- Returns processing- Maintaining all customers’ data- Working with invoices- Working alongside sales teamsUsed Microsoft Dynamics AX 2012 - Creating all customer orders and replenishment for stores- Coordination and control of order realization, from receiving a purchase order to dispatch goods- Cooperation with foreign subsidiaries- Returns processing- Maintaining all customers’ data- Working with invoices- Working alongside sales teamsUsed Microsoft Dynamics AX 2012
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Education
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2015 - 2017
West Pomeranian University of Technology in Szczecin
Master of Science - MS, Informatics -
2016 - 2016
ISEL - Instituto Superior De Engenharia De Lisboa
Master's degree, Informatics -
2012 - 2015
West Pomeranian University of Technology in Szczecin
Engineer's degree, management and engineering of production -
2013 - 2014
University of Hradec Králové
Engineer's degree, Business Administration and Management, General
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