Experience

College of Media & Communication, Texas Tech University

• United States
• Higher Education
• 1 - 100 Employee

• IT Student Assistant

  • Aug 2022 - Present

  Primary duties include: - Explaining and teaching hardware & software to faculty, staff, and students of Texas Tech - Instructing new employees with my position - Setting up new computers and reinstalling existing - Troubleshooting hardware and software Primary duties include: - Explaining and teaching hardware & software to faculty, staff, and students of Texas Tech - Instructing new employees with my position - Setting up new computers and reinstalling existing - Troubleshooting hardware and software



Muneris IT

• Sweden
• IT Services and IT Consulting
• 1 - 100 Employee

• Jr. IT Support Technician

  • Nov 2020 - Jul 2021

  Primary duties included: - Remotely supporting customer companies' users through phone and email with a diverse set of software - Supporting customers servers - Troubleshooting of Hardware and Software - Created user guides for end-users for various software - Created and completed support tickets and documentation of customer IT-environments Primary duties included: - Remotely supporting customer companies' users through phone and email with a diverse set of software - Supporting customers servers - Troubleshooting of Hardware and Software - Created user guides for end-users for various software - Created and completed support tickets and documentation of customer IT-environments



ARO Med AB

• Gothenburg, Vastra Gotaland County, Sweden

• Administrator

  • Jul 2016 - Jul 2021

  Primary duties included: - Managing the company's entire IT-infrastructure (≈ 15 devices) - Educating employees in usage of software and hardware, as well as internet safety - Managing file-sharing solutions - Managing office supply stock - Handling communication with accountants, banks, suppliers, etc. - Processing company account payables and receivables Primary duties included: - Managing the company's entire IT-infrastructure (≈ 15 devices) - Educating employees in usage of software and hardware, as well as internet safety - Managing file-sharing solutions - Managing office supply stock - Handling communication with accountants, banks, suppliers, etc. - Processing company account payables and receivables