Tomas Kaziliunas

Partner at Renegade Tea Estate
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Contact Information
us****@****om
(386) 825-5501
Location
Lithuania, LT
Languages
  • English Limited working proficiency
  • Russian Full professional proficiency
  • Lithuanian Native or bilingual proficiency

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Experience

    • Georgia
    • Food & Beverages
    • 1 - 100 Employee
    • Partner
      • Apr 2018 - Present

      Renegade Tea Estate was established by few corporate renegades who left their successful careers behind and are now working towards a dream to revive the tea industry of Georgia. www.renegadetea.com Renegade Tea Estate was established by few corporate renegades who left their successful careers behind and are now working towards a dream to revive the tea industry of Georgia. www.renegadetea.com

    • Estonia
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Country Manager, Lux Express Lithuania
      • Oct 2016 - Apr 2018

      • Organization and coordination of operational and customer service activities in Lithuania; • Implementation of short and medium – term operational strategies; • Coaching, developing and motivating team members; • Setting operational targets for all units; • Developing processes for operational and service quality improvement; • Recruiting new staff members. • Organization and coordination of operational and customer service activities in Lithuania; • Implementation of short and medium – term operational strategies; • Coaching, developing and motivating team members; • Setting operational targets for all units; • Developing processes for operational and service quality improvement; • Recruiting new staff members.

    • Lithuania
    • Telecommunications
    • 100 - 200 Employee
    • Head of Regional Sales and Customer Service Division, B2C
      • Jun 2014 - Aug 2015

      • Organization and coordination of B2C Eastern region city customer service division activities;• Managing up to 70 people, coaching, developing and motivating team members;• Deploying corporate strategy into operatonal goals of sales and customer service units;• Initiating and driving service quality and sales improvement projects;• Participation in B2C strategic and operational planing; • Initiation of customer service processes based on customer experience analysis;• Recruiting new staff members. Show less

    • Head of regional Sales and Customer Service Center
      • Mar 2013 - Jun 2014

      • Organization and coordination of regional customer service center activities;• Managing up tp 160 people, coaching, developing and motivating team members;• Deploying corporate strategy into operatonal goals of sales and customer service units;• Initiating and driving service quality and sales improvement projects;• Participation in strategic and operational planing; • Initiation of customer service processes based on customer experience analysis;• Recruiting new staff members. Show less

    • Team leader, customer service team
      • May 2009 - Mar 2013

      • Organization and coordination of customer service team activities;• Managing up to 20 people, coaching, developing and motivating team members;• Creation of teams capability improvment plan based on individual training;• Planing and implementation of sales improving strategy of the team;• Recruiting new staff members.

    • Salesman
      • Jun 2003 - May 2009

      • Managing sales to new and existing customers; • Maintaining ralationships with existing local and international customers; • Managing transportation vendors. • Managing sales to new and existing customers; • Maintaining ralationships with existing local and international customers; • Managing transportation vendors.

    • Salesman
      • Jun 2002 - Jun 2003

      • Managing sales to new and existing customers; • Maintaining ralationships with existing local and international customers; • Managing transportation vendors. • Managing sales to new and existing customers; • Maintaining ralationships with existing local and international customers; • Managing transportation vendors.

    • Salesman
      • Feb 2002 - Jun 2002

      • Managing sales to new and existing customers; • Maintaining relationships with existing local and international customers; • Managing transportation vendors. • Managing sales to new and existing customers; • Maintaining relationships with existing local and international customers; • Managing transportation vendors.

    • Lithuania
    • Business Supplies & Equipment
    • 100 - 200 Employee
    • Sales group manager
      • Apr 2001 - Feb 2002

      • Active sales to new customers; • Managing of day-to-day activities of 3 salesmen. • Active sales to new customers; • Managing of day-to-day activities of 3 salesmen.

    • Finland
    • Renewable Energy Semiconductor Manufacturing
    • 700 & Above Employee
    • Accountant
      • Mar 1998 - Jan 2001

      • Bookkeeping; • Technical support for “Oracle financials” application in Lithuania; • Credit control. • Bookkeeping; • Technical support for “Oracle financials” application in Lithuania; • Credit control.

Education

  • Vilniaus kolegija
    Accounting and Finance
    1996 - 1999

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