Experience

ToGo Group

• Facilities Services
• 1 - 100 Employee

• Socio fundador

  • Feb 2023 - Present

  Ejecutivo del área de mantenimiento y conservación de instalaciones, maquinaria y equipo; además de obra civil y remodelaciones con más de 25 años de experiencia, con una sólida y extensa carrera en la industria automotriz, manufactura, líneas de producción, venta minorista (mejoras para el hogar) e industria restaurantera Ejecutivo del área de mantenimiento y conservación de instalaciones, maquinaria y equipo; además de obra civil y remodelaciones con más de 25 años de experiencia, con una sólida y extensa carrera en la industria automotriz, manufactura, líneas de producción, venta minorista (mejoras para el hogar) e industria restaurantera



Greenpaper

• Mexico
• Paper & Forest Products
• 1 - 100 Employee

• Gerente de Mantenimiento

  • Sep 2020 - Jan 2023

  Responsable de asegurar la continuidad y eficiencia de la operación a través de la correcta funcionalidad de los equipos (máquinas de papel, grúas viajeras, montacargas, equipo de transporte, bandas transportadoras, bombas de vacío, planta tratadora de aguas residuales, etc.), instalaciones y todos los activos físicos involucrados en las actividades productivas para la producción de (750) toneladas de papel promedio diarias. Desarrollé e implementé un modelo estandarizado de gestión para cumplir con las necesidades de la operación, consolidando los diferentes portafolios de mantenimiento, reporte a la Dirección de Operaciones con un equipo de (6) ingenieros directos y un staff de (170) técnicos. - Desarrollé, administré y controlé el gasto anual de mantenimiento por $ 110 M MXN y una inversión anual a proyectos de CAPEX por $ 4.5 M USD. - Diseñé y gestioné las políticas y prácticas de mantenimiento para la elaboración del Programa Integral de Mantenimiento. - Establecí e implementé los sistemas y mecanismos para el monitoreo del desempeño de los equipos y/o sistemas en general, basados en la plataforma existente (EPICOR) para la administración de la operación del Mantenimiento. - Elaboré rutinas de mantenimientos preventivos y frecuencias de acuerdo a los fabricantes de cada maquina y/o equipos basados en la estandarización de los procesos. - Impulsé el desarrollo del talento humano, mediante cursos de capacitación para más de 170 elementos entre técnicos e ingenieros en las diferentes disciplinas con apoyo de la gerencia de RH. - Supervisé la ejecución (eficiencia y puntualidad) de las diferentes tareas ejecutadas. Medibles de calidad del servicio (KPI´s) - Gestioné y administré contratos con terceros para apoyo a las actividades de mantenimiento. Show less



ToGo Group

• Facilities Services
• 1 - 100 Employee

• Facilities Director

  • 2018 - Sep 2020

  - Leading the development and execution of the comprehensive conservation and maintenance model, based on the customization and/or adapting processes and procedures and in compliance with the needs of each of the clients. - Generating Business Development plans by identifying client specific needs and thereafter designing a solution structure that meets those needs in a flexible and agile manner. - Promoting partnerships with recognized companies, providing efficient, sustainable and profitable solutions for the administration of their facilities. - Creating Environmental, Health and Safety standards and operational conditions for optimizing productivity and eliminating risks aligned to client´s Business Continuance Plan (BCP). - Creating strategies to increase budget efficiency in the administration of their Facilities, Machinery and Equipment - Managing Projects of plenty of industry leading companies, such as HERDEZ, ALSEA, Grupo Gigante, Luxxotica, etc. Main Achievements: Designed and implemented a standardized Facilities Management model that allowed optimizing processes and generate service tickets in a efficiently manner. Show less



El Palacio de Hierro

• Retail
• 700 & Above Employee

• Construction & Maintenance Director

  • 2017 - 2018

  - Member to the Executive Committee with direct reporting line to the Group CEO and the Board of Directors - Leading the annual strategic planning process with different business partners and focused on business annual goals. - Interacting with Real Estate developers for assuring high level standards on planning and execution of new projects such as: o New Store Openings / Organic Growth (16,000 - 40,000 m2 per site) o Major Remodeling / Complete Stores (16,000 - 40,000 m2 per site) o Remodeling of departmental areas (own brands and boutiques) o Special Projects / Corporate Offices - Leading the negotiation processes with key strategic construction partners nationwide. - Fully accountable for investment Capex of up to $ 1,000 M MXN per work, including Santa Fe and Perisur store renovations. - Ensuring compliance with internal policies and best practices for projects being delivered on timely and cost effective. - Advise on the administration of the comprehensive EPH maintenance program with a scope of: o (18) Warehouses EPH, Casa Palacio and La Boutique Palacio o (135) Boutiques & (3) Outlet stores o (21) Restaurants o (15) Dining rooms for employees - Participating in the design and implementation of IT solutions for enabling processes Main Achievements: - Led the Change Management initiative turning the organizational culture into a goal-oriented operational model - Developed and implemented a work methodology under the Business Partner concept that boosted improve relationships - Led the new store project - Boca del Río Veracruz, Mx - Led the Crisis Management Process as well as the Business Continuity Plan during the Mexico earthquake in 2017, being awarded with the CEO´s Recognition for Outstanding Service Show less



Alsea

• Mexico
• Restaurants
• 700 & Above Employee

• National Maintenance Director

  • 2010 - 2017

  - Member to the Mexico Executive Committee for strategic planning and decision making - Directing the Maintenance Department, creating a clear vision and objectives aimed at operational excellence - Designing and executing an Integral Maintenance Program for up to 1,707 units nationwide, including: Starbucks, Italianni´s, Chili´s, California Pizza Kitchen, PF Chang´s, The Cheesecake Factory, VIPS, El Portón, Burger King & Domino´s Pizza. - Coordinating a team of 59 positions located nationwide (Managers, Coordinators, Specialty Engineers and Analysts. - Managing the relationship with over 462 service providers nationwide, for +10 critical specialties through key alliance. - Creating and implementing the Annual Maintenance Expenses Plan (by account, store, region and brand) with a clear focus on profitability and increasing the efficiency of the annual budget of around $ 400 M MXN. - Managing the annual plan for replacing obsolete equipment which also adds zero book value (Capex Plan / Asset Control) generating synergies with wholesale suppliers for an average annual investment of $ 296 M MXN. - Developing a working methodology that include critical processes such as: Expenditure vs. Plan,% Compliance with Preventive Maintenance,% Compliance with work orders,% Attention to work orders on time, Quality (Food Safety), Maintenance Inspections in Site, Quick Visits focused on the maintenance of each unit, Service Satisfaction Surveys, Communication on Social Networks, etc. Main Achievements: - Implemented the Service Desk function nationwide as a management and control tool that allowed improving operational security, increasing customer satisfaction KPI and boosted budget efficiency. - Designed and implemented the "Motorcycle Workshop Model" for brands that have a home delivery system (Domino´s pizza) to increase levels of operational and functional security through the operational support network nationwide Show less



The Home Depot México

• Mexico
• Retail
• 700 & Above Employee

• Natrional Maintenance Manager

  • 2003 - 2009

  - Developing the facilities maintenance strategic planning for asset preservation and creating the best customer experience. - Creating the organizational vision for improving performance aimed to increasing budget efficiency as well as service levels. - Managing the financial plan of the department: cost / square foot vs budget. - Directing the Disaster Recovery Plan (Hurricane Season). - Developing the facilities maintenance strategic planning for asset preservation and creating the best customer experience. - Creating the organizational vision for improving performance aimed to increasing budget efficiency as well as service levels. - Managing the financial plan of the department: cost / square foot vs budget. - Directing the Disaster Recovery Plan (Hurricane Season).



Grubb & Ellis

• United States
• Real Estate

• Facilities Director

  • 2000 - 2003

  - Direct reporting line to Corporate Headquarters in Dallas, Texas, United States and locally in Mexico City to customers - Establishing the strategic development plan for properties conditions & ensuring the highest level on customer satisfaction. - Managing the Quality Management System aligned to ISO standards and applied to the operation of portfolio. - Guaranteeing global financial performance based on internal policies, procedures and controls. - Being the link in between Nortel Networks Mexico and Central America in all issues regarding Property Management - Serving as a priority for GEMS ISO 9002 deliverable to Nortel Networks in Mexico and the Central America region. - Direct participation in audits, inspections of properties for Mexico and Central America of Nortel Networks Show less



Nortel Networks

• Telecommunications
• 700 & Above Employee

• Facilities Manager

  • 1996 - 2000

  - Managing the annual budget, monthly operations and financial reports, personnel administration, facility operation manuals, engineering procedures, provision of materials and extra parts, energy saving programs, building improvement, licenses / permits, remodeling, operational tools & contractor performance evaluation based on the MP2 computer system. - Guarantee corporate security in the city of Monterrey, N.L., Mexico - Managing the annual budget, monthly operations and financial reports, personnel administration, facility operation manuals, engineering procedures, provision of materials and extra parts, energy saving programs, building improvement, licenses / permits, remodeling, operational tools & contractor performance evaluation based on the MP2 computer system. - Guarantee corporate security in the city of Monterrey, N.L., Mexico



Metalsa

• Mexico
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Engineering Coordinator

  • 1992 - 1996

  - Developing and implementing the Health and Safety programs as well as the 5´s + 1 & Total Quality. - Developing and implementing the Health and Safety programs as well as the 5´s + 1 & Total Quality.