Supervisor

• Feb 2020 - Present

Logistics Coordinator

• May 2016 - May 2022

-Provide follow up for local and international purchase orders. -Verify the merchandise available at the warehouse. -Recieve new merchandise and enter it to the inventory. -Coordinate the delivery of the merchandises to the clients. -Prepare the proper documents for the deliveries to the clients. -Coordinate the payments for the local invoices related to logistics. -Support the purchasing department in related duties. -Process returns and claims to the suppliers. -Perfom the some of the above tasks mentioned for the companies subsidiaries in Panama, Guatemala and Puerto Rico. Show less

International Purchase Coordinator.

• Jun 2012 - Apr 2016

Purchasing functions: •Maintain productive relationships with international suppliers. •Create international purchase orders in SAP. •Coordinated the payments for the Local Custom Office, official taxes and shipping line expenses for all the containers and LCL shipments. •Verify and inspect material that is receive at the warehouse order by me. Supply chain functions: •Solve diverse supply chain problems in timely manner according to the situation. •Gather, logged and monitored all shipping data and keep coworkers and clients inform. •Laison between sales and maintenance department and vendors. •Assisting with receiving cargo documentation prior to receiving the merchandise at site and in-transit material coordination. •Coordinate and prepare international suppliers payments according to their due dates. Logistic Functions: •On time delivery of containers and LCL shipments, delivering them to where the client request. Administrative functions: •Draft professional memoranda, reports and business correspondence. •Perform translation from English to Spanish of emails, technical information sheets and letters mainly from Mitsubishi's Factories worldwide. •Clients profile maintenance in SAP. •Elevators and escalators purchasing record management. •Collect account receivable arrangements related to the Elevators and Escalators sales contracts in US$. •Other Ad-Hoc duties. Key accomplishment: Successfully delivered about 100 full containers and 25-30 LCL shipments where the clients requested all over the country within company budget during 2015 in coordination with the broker agent and the Installation’s Deparment. Show less

Customer Service Representative

• Jun 2010 - Jun 2012

Handle guest claims until proper resolution is offer, take all incoming calls for the guests and the main directors of the company,handle basic inquiries from the general public and provide support to some deparments,generate and create some reports on a daily basis and take room service orders, coordinate the solution of guest problems with other departments. Handle guest claims until proper resolution is offer, take all incoming calls for the guests and the main directors of the company,handle basic inquiries from the general public and provide support to some deparments,generate and create some reports on a daily basis and take room service orders, coordinate the solution of guest problems with other departments.

Customer Service Representative

• Feb 2008 - Apr 2010

Provided support to international companies with the translation services that they needed.Handling general questions and claims about the company's services. Provided support to international companies with the translation services that they needed.Handling general questions and claims about the company's services.