Tom Wolfe

Senior Program Manager at Index Analytics LLC
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Contact Information
us****@****om
(386) 825-5501
Location
US
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5.0

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Ken Mertz, CEBS, PMP

Tom is an extremely organized and results focused individual. As a senior project manager, I relied on Tom to provide skilled resources for my projects and then monitor their progres to ensure quality performance and deliverables.

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Credentials

  • PMP
    Project Management Institute
    Mar, 2017
    - Nov, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    Mar, 2017
    - Nov, 2024

Experience

  • Index Analytics LLC
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Program Manager
      • Oct 2018 - Present

  • ManTech
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Program Manager
      • Feb 2017 - Oct 2018

  • Edaptive Systems, LLC (acquired by ManTech)
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Manager - BI/ETL Tool Administration
      • Dec 2013 - Feb 2017

      Responsible for the maintenance, operation, and coordination of administration resources supporting Enterprise installations of Business Objects, Cognos, Informatica, MicroStrategy and SAS EBI for CMS. Responsible for the maintenance, operation, and coordination of administration resources supporting Enterprise installations of Business Objects, Cognos, Informatica, MicroStrategy and SAS EBI for CMS.

  • Maricom Systems
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Manager - BI/ETL Product Administration
      • Aug 2010 - Dec 2013

  • Bridgeway Benefit Technologies
    • United States
    • Software Development
    • 100 - 200 Employee
    • Manager, Professional Services
      • Feb 2007 - Feb 2011

      Responsible for the successful implementation and support of a configurable, integrated Benefit Administration Software. Responsible for day to day supervision and management of team of up to 19 Business Analysts, Support Specialists, and Data Conversion specialists. Responsible for managing and allocating resources across 40 to 50 small to medium size projects. Responsible for the successful deployment of company-wide professional services automation software Regularly communicated with Customers to manager client projects and expectations. Conducted individual and team meetings to review project status and to provide continuing education and training. Wrote, reviewed, and presented customer project proposals. Worked closely with Project Management to meet deliverables throughout project life cycle. Responsible for allocating resources to maximize employee utilization. Responsible for hiring, supervising, mentoring, and training other team members. Show less

  • Spectrum K12 Schools Solutions
    • Director, Technical Services
      • Mar 2002 - Jan 2007

      Responsible for the successful implementation of a configurable multi-million dollar enterprise Special Education software package. Responsible for day to day supervision and management of teams of Business Analysts, Forms Developers, and Interface Developers. Re-designed the process for requesting and allocation technical service resources. Responsible for managing and allocating resources across 20 - 30 simultaneous projects. Redesigned the requirements process and specification development to support successful and efficient implementations. Responsible for developing standards, methodologies, templates and deliverables for the following service areas; Requirements Gathering, Forms Development, and Data Conversion services. Assisted in the creation of a Project Management Handbook that defines the processes and procedures for successful software implementations. Served as a liaison between executive education administration and software developers to implement customized software. Facilitated group meetings involving Executive-level educational personnel. Assisted sales team with preparing RFP's and providing expert level application knowledge. Show less

  • TMNG Technologies
    • Consultant
      • Sep 1999 - Feb 2002

  • Light Industries
    • Consultant
      • Jul 1997 - Sep 1999

      Prepared and conducted business process analysis interviews to support the implementation of network applications Prepared detailed technical proposals and requirements documents to support project implementations. Designed and implemented technical solutions using Microsoft hardware and software products. Prepared various reports using Microsoft Access and SQL Server. Conducted technical demonstrations to assist the Sales group with account closure. Install, configure, and administer Microsoft Exchange Server 5.5 and client software. Conducted classroom and individual training sessions for computer users and executives. Performed regular service pack updates for Windows NT Server and Exchange Server. Supported and designed desktop faxing solution using Omtool's Fax Sr. , WinFax Pro and the Microsoft Exchange Server 5.5. Troubleshooted network connectivity issues with desktops and laptops Show less

Education

  • Salisbury University - Perdue School of Business
    MBA
    1994 - 1996
  • Salisbury University - Perdue School of Business
    BS, Management Information Systems
    1990 - 1994

Community

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