Experience

Greater Birmingham and Solihull Local Enterprise Partnership

• United Kingdom
• Public Policy Offices
• 1 - 100 Employee

• Multimedia Comm

  • Sep 2021 - Present

  I have been working with the communications team for 6 months and have contributed to the communications strategy. The placement has enabled me to acquire skills and experience of working in a busy team. I have edited company videos to tight deadlines using adobe premiere pro and veed.com and have experience of filming on location and assisting professional crews. I have also carried out administrative work. Duties have included gathering information and research for business cases studies, communicating with internal stakeholders to gather information, and updating contact databases. I have also had experience of working at GBSLEP’s Annual Conference which included meeting and greeting delegates, setting up at the venue and supporting the wider team. I am proficient in Microsoft applications such as Microsoft Teams and Outlook to help set up meetings and manage my workflow. As part of my placement, I have carried out mandatory Acacia Training modules in the following areas: Basic Fire Safety Awareness, Customer Service, Display Screen Equipment Awareness, Equality, Diversity and Discrimination, Facebook for Business, Introducing GDPR, LinkedIn for Business, Objective Setting, Presentation Skills, Search Engine Optimization for Business, Social Media for Business and Workplace Health and Safety. Show less



Solihull Metropolitan Borough Council

• Government Administration
• 200 - 300 Employee

• Covid Public Officer

  • Dec 2020 - Sep 2021

  Duties included informing members of the public of Covid Guidelines by handing out leaflets and protective equipment. I also visited business to ensure up to date information was displayed for customers. Duties included informing members of the public of Covid Guidelines by handing out leaflets and protective equipment. I also visited business to ensure up to date information was displayed for customers.



National Trust Clent Hills

• Customer Service Assistant

  • Mar 2021 - Aug 2021

  My role involved meeting and greeting customers and informing them of park guidelines. During the stage four Lockdown I took on the additional role of ensuring Covid Guidelines were met. My duties also involved cleaning duties and I was responsible for ensuring gates were locked. My role involved meeting and greeting customers and informing them of park guidelines. During the stage four Lockdown I took on the additional role of ensuring Covid Guidelines were met. My duties also involved cleaning duties and I was responsible for ensuring gates were locked.



National Trust: Baddesley Clinton

• United Kingdom
• Travel Arrangements

• Catering Assistant

  • Mar 2017 - Sep 2020

  I worked in the main restaurant serving visitors with a friendly and welcoming approach on the tills. I was also a trained barista and a kitchen assistant as this job required flexibility. My duties included cashing up which involved handling cash and digital transactions which demonstrates the level of responsibility I was given. I also ran my own kiosk. The role gave me experience in working of working in a team and a busy environment. I worked in the main restaurant serving visitors with a friendly and welcoming approach on the tills. I was also a trained barista and a kitchen assistant as this job required flexibility. My duties included cashing up which involved handling cash and digital transactions which demonstrates the level of responsibility I was given. I also ran my own kiosk. The role gave me experience in working of working in a team and a busy environment.



Birmingham City FC

• United Kingdom
• Spectator Sports
• 100 - 200 Employee

• Bar Assistant

  • Oct 2016 - Nov 2016

  I served football fans and customers their drink and food orders and handled digital and card transactions. This included busy corporate hospitality. I also dealt with customer queries and complaints and referred to my manager when appropriate. I served football fans and customers their drink and food orders and handled digital and card transactions. This included busy corporate hospitality. I also dealt with customer queries and complaints and referred to my manager when appropriate.