Tom Tyks
Lead Merchandiser at Masco Support Services- Claim this Profile
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(386) 825-5501
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Credentials
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Tech Simplified: Everyday Tech Questions
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The Long-Distance Teammate: Staying Connected (Book Bite)
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Delivering Bad News to a Customer
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Microsoft Teams Tips and Tricks
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Rediscovering Your Joy, Energy, and Purpose
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Balancing Work and Life
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Customer Success Management Fundamentals
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Reduce Stress and Anxiety by Managing Your Nervous System
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Business Writing Principles
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Meditations to Change Your Brain
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Customer Service: Creating Customer Value
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Customer Service: Managing Customer Expectations
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De-Escalating Conversations for Customer Service
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Innovative Customer Service Techniques
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Interpersonal Communication
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Writing Customer Service Emails
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Creating Positive Conversations with Challenging Customers
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Creating a Positive Customer Experience
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Engaging Your Virtual Audience
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How to Have a Happier Workweek
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Customer Service Foundations
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Customer Service: Call Control Strategies
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Making Quick Decisions
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Overcoming Decision-Making Traps
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Teamwork Foundations
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The Power of Habit (Blinkist Summary)
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Communicating with Empathy
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Enhance Your Productivity with Effective Note-Taking
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Strategies to Improve Self-Awareness
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Color and Cultural Connections
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Discovering Your Strengths
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Leading Yourself
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Leading with Stories
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One-Minute Habits for Success
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Well-Being in the Workplace
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Developing Self-Awareness
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Developing Your Emotional Intelligence
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Staying Positive in the Face of Negativity
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Giving and Receiving Feedback
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How to Create a Perfect Elevator Pitch
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Phone-Based Customer Service
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Retail Customer Service
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How to Train Your Brain for Maximum Growth
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Problem Solving Techniques
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Stop Stressing and Keep Moving Forward
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Time Management Tips: Communication
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Becoming a Male Ally at Work
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Creative Thinking
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Embracing Unexpected Change
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Essentials of Team Collaboration
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Excel Quick Tips (2018)
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Fighting Gender Bias at Work
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Microsoft Teams Quick Tips
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Office for iPad and iPhone Essential Training
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Outlook Quick Tips
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PowerPoint Quick Tips
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Strategic Thinking
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Unlocking Your Potential
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Women Helping Women Succeed in the Workplace
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Communication within Teams
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How to Be an Adaptable Employee during Change and Uncertainty
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Managing Your Emotions at Work
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Building Resilience
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PowerPoint 2016: Tips and Tricks
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Prioritizing Your Tasks
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Time Management for Busy People
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Mistakes You Should Avoid at Work
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Prioritizing Tasks for Maximum Impact
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Productivity Principles to Make Time for What’s Important
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Asking for Feedback as an Employee
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Decision-Making Strategies
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Delivering Employee Feedback
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Experience
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Masco Support Services
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Printing Services
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1 - 100 Employee
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Lead Merchandiser
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Nov 2005 - Present
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Education
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1983 - 1984
San Gorgonio High School
High School Diploma, Biology, General
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