Experience

Würth Industry North America

• United States
• Wholesale
• 200 - 300 Employee

• Credit Manager

  • Oct 2022 - Present



TailWind Voice & Data

• United States
• Telecommunications
• 1 - 100 Employee

• Credit Manager

  • Sep 2021 - Oct 2022



Vista Outdoor Inc.

• United States
• Manufacturing
• 700 & Above Employee

• Credit Manager

  • Jul 2019 - Sep 2021



ShopHQ

• United States
• Broadcast Media Production and Distribution
• 200 - 300 Employee

• Sr. Credit Manager

  • Feb 2018 - Jul 2019

  Responsible for the financial management and effectiveness of our private label credit card program ◦Analyze, interpret and provide guidance to management on business developments and market trends◦Ensure compliance with credit card and collection industry rules and regulations◦Plan business objectives for a diverse portfolio of payments functions◦Increase revenue through payment opportunities and management◦Manage the consumer accounts receivable by deploying effective credit risk and collection strategies that minimize non-payment•Oversee the consumer fraud and risk detection system and processes•Oversee the operations of the data security management program, and all PCI compliance activities•Day to day point of contact for key payment service relationships•Manage the Credit group's budget process by decreasing and optimizing payment operation costs that include credit card fees, credit card chargebacks, credit report fees, collection fees, bad debt losses, and other administrative costs Show less

• Credit Payments Manager

  • Mar 2015 - Jan 2018

  Held significant responsibility in regards to achieving the company financial goals related to consumer payment acceptance policies and bad debt. Proactively participate in key financial analysis and continuous improvement efforts within the Credit Department.



Citi

• United States
• Financial Services
• 700 & Above Employee

• Assistant Manager

  • Aug 2012 - Feb 2015

  Manage a team of 12 employees to ensure that consistent polices, practices, procedures and results are followed in a goal oriented environment. Analyze credit worthiness of customers, review financial statements, recommend solutions to minimize risk of delinquent accounts, provide excellent customer service to the portfolio of customers, hire, train and coach employees.

• Sr Account Executive

  • Aug 2008 - Aug 2012

  Control and analyze risk of current and future customers. Review financial documents to make recommendations on deferments, loan restructuring and other problem account solutions to minimize losses. Use negotiation skills to resolve delinquency issues.



TailWind Voice & Data

• United States
• Telecommunications
• 1 - 100 Employee

• Business Delveloper

  • Jul 2007 - Aug 2008

  Responsible for achieving monthly and annual revenue goals by selling and marketing assigned products and services, representing the company at public events and participating in companywide activities. Worked directly with the Sales Manager on completing and managing projects. Responsible for achieving monthly and annual revenue goals by selling and marketing assigned products and services, representing the company at public events and participating in companywide activities. Worked directly with the Sales Manager on completing and managing projects.



Associated Bank

• United States
• Financial Services
• 700 & Above Employee

• Personal Banker

  • Feb 2005 - Jun 2007

  Responsible for performing branch operational activities and providing professional financial service for customers. Processed all new account transactions, assisted customers in their selection of various accounts and financial services, cross-sold bank products and services. Opened, serviced and closed all account types, performed branch clerical duties, promoted business for the bank by maintaining excellent customer relations. Responsible for performing branch operational activities and providing professional financial service for customers. Processed all new account transactions, assisted customers in their selection of various accounts and financial services, cross-sold bank products and services. Opened, serviced and closed all account types, performed branch clerical duties, promoted business for the bank by maintaining excellent customer relations.