Experience

Amway

• Türkiye
• Consumer Services
• 500 - 600 Employee

• Computer Application Administrator

  • 1995 - Present

  Implemented, configured, upgraded, and administered dozens of supply chain applications used by thousands of employees. Ensured these applications were reliably available and performed as required to sustain business operations. • Leveraged AWS tools to provision Linux/Windows EC2 servers and RDS databases as infrastructure that hosted application deployments. Avoided unnecessary usage costs and performance issues by utilizing AWS analysis tools to identify resources that were over or under provisioned. • Coded dozens of Linux shell scripts to automate tasks including monitoring/alerting, code deployments and related DevOps, resulting in improved stability and efficiency of supply chain operations. o -- Reduced end user manual effort by 90% by writing scripts that automated conversion and transfer of hundreds of .pdf reports/day consumed by document imaging system. o -- Saved thousands of hours of manual technical effort over 15 years by designing process and coding scripts that reliably transferred and installed custom code on dozens of application servers. o -- Proactively monitored for and alerted of nuanced issues by writing scripts to monitor databases, file systems and application health (logs). o -- Reduced server provisioning effort by 90% by developing script to transform base/template file system and application configurations into targeted environment-specific applications. • Improved end-user productivity by designing, coding and implementing custom solution to provide self-service emailing option through JDE and Create!Form applications. • Resolved and performed technical root cause analyses for application-related issues and summarized cause and solution to broader audiences when required. Frequently partnered with other IT resources such as Network, Windows/Unix Server, Database, Integration and external service providers. Show less