Tom Stephens
Founder & Director at Mycelia Networks- Claim this Profile
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Bio
Experience
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Mycelia Networks
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Marketing Services
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1 - 100 Employee
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Founder & Director
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May 2023 - Present
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Gungho Marketing Ltd
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United Kingdom
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Marketing Services
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100 - 200 Employee
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Manager
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Jun 2022 - May 2023
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4Com
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United Kingdom
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Telecommunications
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200 - 300 Employee
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Sales Executive
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Feb 2022 - Jun 2022
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Self-employed
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Swindon, England, United Kingdom
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Site Agent
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Jun 2019 - Jan 2022
Co-ordinated the build of 3 bespoke multi-million pound houses in the Cotswold Lakes Co-ordinated the build of 3 bespoke multi-million pound houses in the Cotswold Lakes
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Consultant
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Bristol, England, United Kingdom
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Consultant
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Aug 2018 - May 2019
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GDS Group
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United Kingdom
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Events Services
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700 & Above Employee
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Director International Business
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Oct 2015 - Aug 2018
Bring together Senior level Executives from FTSE 500 companies to engage them in in-depth conversations surrounding wide scale integrated projects. We create tangible business opportunities: networking platforms that help to establish thought leaders, stay in touch with existing partners, and stay abreast of crucial market, technology and regulatory developments. Worked in Next Generation Telecoms across Europe and Africa. Putting Solution providers with an array of different technologies in front of their target C-Suite within their targeted Network Operators & End Users. Show less
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Nationwide Building Society
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United Kingdom
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Financial Services
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700 & Above Employee
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Webchat Team Manager
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Dec 2014 - Oct 2015
Won the Top 50 award in Social Media for Nationwide Building Society. Managing a team of 13 consultants ensuring that KPI's were being hit, service was second to none and the team was running as efficiently and effectively as possible. Webchat was a brand new service introduced to Nationwide to help assist the Mortgage and Loans Team's Sales conversion.
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Social Media Consultant
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Feb 2010 - Dec 2014
A social media consultant needs to be familiar with industry trends, and know exactly how every social media tool works; in order to provide a quality service to all clients and customers.Instead of just focusing on the social media tools available to us, consultants need to use them to achieve a specific result. It’s more about the method, not the tools. Knowing how every social media tool works is great; but knowing how to manipulate them to create a constant stream of targeted traffic to the site is quite another.- Helped Nationwide Building Society become the first financial provider to offer 24/7 service on Twitter and Facebook, ultimately helping them to reach 2nd place overall in The Top 50 Customer Service Awards. - Wrote the training material for all new trainees.- Managed social community (Hootsuite/Converssocial/MatsSoft) and created strong brand engagement with key influencers, customers and prospects on Twitter & Facebook.- Trained and coached the interns and equipped them with knowledge and skills to improve information accuracy, Tone of voice, brand awareness and risk management. Show less
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Education
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New College Swindon