Tom Stensrud

Service Advisor at Valley Buick GMC
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Contact Information
us****@****om
(386) 825-5501
Location
Lakeville, Minnesota, United States, US
Languages
  • English -

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Bio

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Credentials

  • Kia K900 Premium Service Cetified
    -
    Jan, 2014
    - Oct, 2024
  • Chrysler Service Advisor Master Certification 2010-2014
    -
    Nov, 2010
    - Oct, 2024
  • General Motors Service Advisor Top Honors Certification
    -
    Jan, 2004
    - Oct, 2024
  • Kia Motors Service Advisor Master Elite Certification
    -
    Nov, 2010
    - Oct, 2024

Experience

  • Valley Buick GMC
    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Service Advisor
      • Oct 2017 - Present

  • Luther Kia of Bloomington
    • United States
    • Retail
    • 1 - 100 Employee
    • Service Advisor
      • Jun 2017 - Oct 2017

  • Luther Nissan Kia of Inver Grove
    • Service Advisor
      • Apr 2015 - Jun 2017

  • Jeff Belzers Chevrolet Dodge Kia
    • Service Advisor
      • Nov 2010 - Mar 2015

      Extensive customer service including sales of repairs and maintenance recommendations. Warranty claims management. Billing and estimate creation. Worked as a liaison between the customer, the technicians and management. Extensive product and practice training and certifications. Also have a strong background and ability in technical and mechanical understanding. Had very high customer satisfaction scores that were generally highest in department and was consistently in the top 2 or first in sales numbers.

  • Suburban Chevrolet
    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Service Advisor
      • Jun 2009 - Oct 2010

      Service advisor duties as described above Service advisor duties as described above

  • Best Buy
    • Retail
    • 700 & Above Employee
    • Home Theater Specialist
      • Oct 2007 - Sep 2010

      Home theater sales and customer service. Had to have comprehensive product knowledge and training. Home theater sales and customer service. Had to have comprehensive product knowledge and training.

  • Saturn
    • Business Consulting and Services
    • 1 - 100 Employee
    • Service Advisor
      • Jul 2004 - Jun 2009

      Service advisor duties as described above. Transferred to Burnsville store from Bloomington at the request of service manager who had transferred there to help improve the service department. Only reason for leaving was Saturn was shut down by GM.

    • Service Advisor
      • Jan 2002 - Jul 2004

      Service advisor duties as described above

Education

  • Burnsville Sr High School
    High School Diploma
    1993 - 1996

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