Tom Steffen

Marketing Contractor at Opinions, Limited
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Market Research
    • 1 - 100 Employee
    • Marketing Contractor
      • Jan 2009 - Present

      Interviewed consumers and corporate personnel face to face, on line and by phone in conducting data collection for the clients. This is done by I Pad/Tablet, PDA/Smart Phone, and laptop computers. Helped train subordinates on in-store marketing techniques on how to submit accurate and timely data collection information. This is a part time position. Interviewed consumers and corporate personnel face to face, on line and by phone in conducting data collection for the clients. This is done by I Pad/Tablet, PDA/Smart Phone, and laptop computers. Helped train subordinates on in-store marketing techniques on how to submit accurate and timely data collection information. This is a part time position.

  • American Car Corp
    • 31875 Plymouth Road Livonia, MI 48150
    • Owner
      • Nov 2002 - Apr 2010

      I performed all aspects of the operation of a used vehicle dealer, which includes the following: Supervise the daily operation Buy vehicles and help the salesmen sale the product Manage inventory, payroll ,taxes, balance sheets, A/R, A/P Collect on the 200+ consumer installment loans Appraise and recondition cars and trucks for resale Responsible for all aspects of selling after market warranties Helped to train and motivate the sales representatives I performed all aspects of the operation of a used vehicle dealer, which includes the following: Supervise the daily operation Buy vehicles and help the salesmen sale the product Manage inventory, payroll ,taxes, balance sheets, A/R, A/P Collect on the 200+ consumer installment loans Appraise and recondition cars and trucks for resale Responsible for all aspects of selling after market warranties Helped to train and motivate the sales representatives

  • Wayne County Senior Citizens Services
    • 30712 Michigan Avenue, Westland, MI 48186
    • Customer Service Representative
      • Dec 2006 - Sep 2009

      Organized and implemented the upgrading of medical information by contacting doctors, hospitals, clients and caretakers to make sure the clients qualified for the County services provided. Updated 3000+ accounts and files. Deleted some 2700 files on accounts that no longer qualified for the services for various reasons. Organized and implemented the upgrading of medical information by contacting doctors, hospitals, clients and caretakers to make sure the clients qualified for the County services provided. Updated 3000+ accounts and files. Deleted some 2700 files on accounts that no longer qualified for the services for various reasons.

  • Warranty Services Corporation
    • 20051 Kelly Rd. Harper Woods, MI 48225
    • Regional Sales Rep.
      • Oct 2000 - Nov 2005

      Responsible for soliciting new and used car dealerships to sign up for a full line of vehicle warranties in Southeastern Michigan. I performed most of the promotional sales functions for the Michigan Division. I was instrumental in increasing the sales volume by 25% and was the highest revenue generator in the state for those 2 years. Responsible for soliciting new and used car dealerships to sign up for a full line of vehicle warranties in Southeastern Michigan. I performed most of the promotional sales functions for the Michigan Division. I was instrumental in increasing the sales volume by 25% and was the highest revenue generator in the state for those 2 years.

  • Realtron Publishing Corporation
    • 24065 Five Mile Road Redford, MI 48239
    • Credit and Collection Manager
      • Sep 1980 - Sep 2000

      Administered credit granting and collection activity and supervised 2 credit analysts. I investigated the financial sanding of accounts by the analysis of financial statements, Dun and Bradstreet reports, bank and trade reference information.Other activities included the following: Handled 4000 accounts and my staff brought receivables from 65.5% to 87.9% current Corresponded with Sales Management regarding credit and collection activity Presented weekly and monthly A/R aging reports to the V.P. of Finance and went over those details Continuously improved the cash application and collection functions Compiled , reviewed and authorized all major adjustments by the staff Monitored the collection agency performances. Met with customers to investigate complaints, increase sales and collect money that was due.

Education

  • Franklin University, Columbus, OH
    Bachelor of Science in Business Administration - BSBA, Consumer and Corporate Finance
    1977 - 1979
  • Columbus Technical Institute
    AAB, Consumer and Corporate Finance
    1972 - 1973
  • Franklin University
    BSBA, Business Administration, Finance Minor

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