Tom Shepard
Operations Manager at Proof of the Pudding- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
Spanish Professional working proficiency
Topline Score
Bio
Credentials
-
CPR First Aid
- -
Wilderness First Aid
-
Experience
-
Proof of the Pudding
-
United States
-
Events Services
-
100 - 200 Employee
-
Operations Manager
-
Mar 2019 - Present
Worked with the team to set up all Food and Beverage aspects as it pertains to the South Florida Boat Shows; FLIBS, MYS, WPBIBS. I help to set up before the start of the show and build multiple sets and bar areas as well as organizing our storage areas. Worked with the team to set up all Food and Beverage aspects as it pertains to the South Florida Boat Shows; FLIBS, MYS, WPBIBS. I help to set up before the start of the show and build multiple sets and bar areas as well as organizing our storage areas.
-
-
-
Doc B's Restaurant + Bar
-
United States
-
Restaurants
-
1 - 100 Employee
-
Server
-
Mar 2021 - Dec 2021
-
-
-
Fort Lauderdale Yacht Club
-
Miami/Fort Lauderdale Area
-
Server
-
Dec 2019 - Nov 2020
Ensure our members enjoy unique and fine dining experiences at all of our locations at the club. Ensure our members enjoy unique and fine dining experiences at all of our locations at the club.
-
-
-
Travel For Teens
-
United States
-
Travel Arrangements
-
1 - 100 Employee
-
Travel Director
-
Jun 2016 - Mar 2020
Be a part of the Travel for Teens team that facilitates and leads groups of teenagers while traveling in and around new destinations. Daily accounting and budget reports to home office, responsibility for all group activities and community service. Ensuring proper Travel for Teens policies are upheld, and student safety and health throughout trip. Maintaining relationships with local community vendors. Ensuring parents are updated on teens progress throughout their adventure and service programs. Show less
-
-
-
Dockside Corporate Services, Inc.
-
Maritime
-
1 - 100 Employee
-
Guest Service Agent
-
Oct 2017 - Mar 2019
Assigned to assist exhibitors and crew with setup for the Fort Lauderdale International Boat Show alongside Informa. During the F.L.I.B.S. tasked with the VIP Dock, securing, unloading and loading of guests with proper registrations to enter the secured event. Work the teardown and removal of exhibitors' items. Assigned to assist exhibitors and crew with setup for the Fort Lauderdale International Boat Show alongside Informa. During the F.L.I.B.S. tasked with the VIP Dock, securing, unloading and loading of guests with proper registrations to enter the secured event. Work the teardown and removal of exhibitors' items.
-
-
-
Action Whitewater Adventures
-
Travel Arrangements
-
1 - 100 Employee
-
White water raft guide
-
May 2014 - May 2017
Take participants down the South Fork of the American river. Giving safety talks before trip starts and ensuring proper safety procedures throughout trip. Focus on team work. Giving knowledge about local areas as pertains to the outdoors and the surrounding area. Responsible for pre-trip check list and inspection of all gear. Maintaining a fun and safe environment for all participants. Knowledge of all major rapids on the river and emergency evacuation protocol. Take participants down the South Fork of the American river. Giving safety talks before trip starts and ensuring proper safety procedures throughout trip. Focus on team work. Giving knowledge about local areas as pertains to the outdoors and the surrounding area. Responsible for pre-trip check list and inspection of all gear. Maintaining a fun and safe environment for all participants. Knowledge of all major rapids on the river and emergency evacuation protocol.
-
-
-
Peak Adventures
-
American River in Coloma California
-
White Water Raft Guide
-
May 2012 - May 2016
Take participants down the South Fork of the American river. Giving safety talks before trip starts and ensuring proper safety procedures throughout trip. Focus on team work. Giving knowledge about local areas as pertains to the outdoors and the surrounding area. Responsible for pre-trip check list and inspection of all gear. Maintaining a fun and safe environment for all participants. Knowledge of all major rapids on the river and emergency evacuation protocol. Take participants down the South Fork of the American river. Giving safety talks before trip starts and ensuring proper safety procedures throughout trip. Focus on team work. Giving knowledge about local areas as pertains to the outdoors and the surrounding area. Responsible for pre-trip check list and inspection of all gear. Maintaining a fun and safe environment for all participants. Knowledge of all major rapids on the river and emergency evacuation protocol.
-
-
-
Corporate Traveler - San Francisco
-
San Francisco Bay Area
-
Travel Manager
-
Jun 2015 - Sep 2015
At Corporate Traveler we believe business travel should be personal. That is why you will only ever receive dedicated service from travel managers you can work with closely. You can rely on us 24/7 for support and assistance and you can trust us with every aspect of your travel management. With Corporate Traveler your business will have its own account manager, travel manager or team. As part of our company-wide philosophies, our teams are specifically designed to be small and focused. We are always there when you need us. This even includes our most senior leaders, who are continuously involved with our people and your business. Working to a pre-determined 'Service Level Agreement', our carefully selected people will bring best practice to the way you travel. They will apply Corporate Traveler's service continuum to regularly evaluate your processes/systems, benchmark your performance, implement better expense management systems, negotiate sharper rates with suppliers, and customize management information to suit your evolving business model. And wherever you need help in making changes to the way you travel, our people will assist you with education and training. At Corporate Traveler, it all comes down to you, your needs and those of your business and your travelers. We will provide the expertise, flexibility and human touch to make every journey as easy and cost efficient as possible. That's our personal guarantee. Show less
-
-
-
Karongwe Portfolio
-
Nelspruit Area, South Africa
-
Duty Manager
-
Jan 2015 - Mar 2015
A four star South African safari lodge. Luxury safari lodge located on a big 5 game reserve in the Limpopo region of South Africa. As a duty manager I was responsible for daily management of the safari lodge. Ensuring proper procedures during guests arrival and check in. Ensuring guest rooms were prepared accurately according to the day sheets. The duty manager was the point of contact for all guests and tour leaders while on property. Also hosting all meals. A four star South African safari lodge. Luxury safari lodge located on a big 5 game reserve in the Limpopo region of South Africa. As a duty manager I was responsible for daily management of the safari lodge. Ensuring proper procedures during guests arrival and check in. Ensuring guest rooms were prepared accurately according to the day sheets. The duty manager was the point of contact for all guests and tour leaders while on property. Also hosting all meals.
-
-
-
Garonga Safari Camp
-
Nelspruit Area, South Africa
-
Assistant General Manager
-
Nov 2014 - Jan 2015
a four star safari lodge in South Africa. As a shift manager I was responsible for daily management of the safari lodge. Ensuring proper procedures during guests arrival and check in. Ensuring guest rooms were prepared accurately according to the day sheets. The shift manager was the point of contact for all guests and tour leaders while on property. Also hosting guests during all meals. a four star safari lodge in South Africa. As a shift manager I was responsible for daily management of the safari lodge. Ensuring proper procedures during guests arrival and check in. Ensuring guest rooms were prepared accurately according to the day sheets. The shift manager was the point of contact for all guests and tour leaders while on property. Also hosting guests during all meals.
-
-
-
JdV by Hyatt
-
United States
-
Hospitality
-
100 - 200 Employee
-
Guest Services
-
Aug 2011 - Oct 2014
Endure various physical movements throughout the work areas, such as setting up tables and chairs, carrying trays and other heavy items of up to 75 pounds continuously throughout shift. Serve and understand food safety and food handling procedures. Ensure set up of events and break down and cleaning up after event concludes. Cross Training: PBX – answer incoming phone calls and dealing with guests over the phone. Using the Hotel databases to work with guest portfolios and the program is Opera. Front Desk Host – Checking guests in to the hotel and create billing reports for the guests folios. Busser – Buss and set tables in fast paced restaurant in the hotel with an emphasis on fine dining and attention to detail. Room Service attendant – Take and deliver all room service orders. 8/2011 – 11/2012. Bell Staff The Bell staff is responsible for attending to guests’ immediate needs upon arrival to and departure of the hotel. The Bell staff greets guests as they arrive and depart the hotel lobby, and transports guests’ luggage to and from hotel rooms. The Bell staff also escorts guests to rooms, and informs guests of all hotel services and features. 2012 Health and safety committee for Citizen Hotel, help create policies that keep employees safe while at work. Cutting down on workman’s compensation for the company. Show less
-
-
Education
-
California State University-Sacramento
Bachelor’s Degree, Parks, Recreation and Leisure Facilities Management