Tom Sheehan

Senior Technology and Systems Consultant at iCorps Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Brian W. Mullaney

Tom is a hard working, attentive employee. He would accomplish any task put before him competenently and quickly. Tom has gone on to be a great employee for Boston Beer Co, and others. He is a great addition to any team.

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Credentials

  • Nessus Certificate of Proficiency
    Tenable
    Apr, 2020
    - Present
  • MCSA: Office 365
    Microsoft
    Mar, 2018
    - Present
  • Microsoft Certified Professional
    Microsoft
    Dec, 2017
    - Present
  • Azure Security Engineer Associate
    Microsoft
    Apr, 2021
    - Present
  • CompTIA Network +
    CompTIA
    May, 2015
    - Present

Experience

  • iCorps Technologies
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Technology and Systems Consultant
      • 2022 - Present
    • Technology and Systems Consultant
      • 2016 - 2022

      -Managed small and medium sized businesses entire IT infrastructure -Worked with clients to customize short and long term plans regarding their IT infrastructure-Implemented and managed technical solutions that were created with the client-Managed and migrated cloud environments like Office 365, AWS, and Azure-Virtualized and managed client servers using VMware vSphere and Microsoft Hyper-V-Kept client servers and equipment up to date with overnight monthly patching-Created monthly reports on network situation and equipment-Built strong interpersonal relationships with client contacts and employees-Employed vulnerability scanning to uncover and remediate security flaws in client internal and external networks-Performed regular equipment upgrades and oversee equipment life cycles-Coordinate and run weekend DR tests of all client systems and procedures to confirm they work as intended-Manage and run test/DR restores with a variety of backup solutions (Veeam, Azure, AWS, Datto)-Deploy and manage all networking equipment required by client (firewalls, switches, AP's)-Configure and manage NAS and SAN storage solutions (Dell, Synology) Show less

    • Associate Technology and Systems Consultant
      • 2014 - 2016

      -Supported helpdesk team with escalations as a tier 2 support member-Managed client’s day to day hardware and software issues-Patched servers on a monthly basis-Worked 24/7 on call rotation for all clients and resolved off hours issues-Worked with tier 3 team to help develop and implement IT roadmap for clients-Acquired multiple industry certifications to continue education in IT

    • Network Operations Engineer
      • 2013 - 2014

      -Supported over 90 different clients in daily desktop and network issues-Helped manage the network backbone of all clients-Reported and managed all SonicWALL firewalls and servers for clients-Worked in McAfee and Sophos spam filtering and email encryption services for clients

  • Charles River Development
    • United States
    • Software Development
    • 700 & Above Employee
    • IT Associate
      • 2012 - 2012

      -Supported over 700 employees worldwide with daily laptop and desktop issues -Managed a variety of programs including AD, MS exchange, and Office Suite -Customized new laptops and desktops for all employees based on their requirements -Managed and troubleshot issues with Linux based development servers -Set up an apache web server and worked on linking Linux and Widows machines -Contributed in IT meetings about goals and planning related to the company network -Supported over 700 employees worldwide with daily laptop and desktop issues -Managed a variety of programs including AD, MS exchange, and Office Suite -Customized new laptops and desktops for all employees based on their requirements -Managed and troubleshot issues with Linux based development servers -Set up an apache web server and worked on linking Linux and Widows machines -Contributed in IT meetings about goals and planning related to the company network

  • Boston Beer Company
    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Help Desk Co-op
      • 2011 - 2012

      -Supported around 600 employees with daily laptop hardware and software issues -Managed the Blackberry server and assisted all users with blackberry issues -Deployed new phone system to over 100 Boston office users -Worked in and supported many different programs including SAP, BES, AD, and Ghost -Helped develop and deploy a new intranet site for the company in MS SharePoint -Supported around 600 employees with daily laptop hardware and software issues -Managed the Blackberry server and assisted all users with blackberry issues -Deployed new phone system to over 100 Boston office users -Worked in and supported many different programs including SAP, BES, AD, and Ghost -Helped develop and deploy a new intranet site for the company in MS SharePoint

  • Covisia Solutions, Inc
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Consultant
      • 2009 - 2010

      -Advised customer on how to solve computer and network malfunctions. -Delivered and picked up equipment to customers around New England. -Repaired broken laptops and desktops. -Gathered and analyzed data from company database to make Covisia more efficient. -Advised customer on how to solve computer and network malfunctions. -Delivered and picked up equipment to customers around New England. -Repaired broken laptops and desktops. -Gathered and analyzed data from company database to make Covisia more efficient.

  • Gillette Stadium
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Concession Stand Worker
      • 2007 - 2008

      -Prepared, cooked, and served food to customers. -Worked the cash register. -Cleaned the concession stand every night. -Prepared, cooked, and served food to customers. -Worked the cash register. -Cleaned the concession stand every night.

  • Shaw's Supermarket
    • United States
    • Retail Groceries
    • Grocery Clerk
      • 2007 - 2008

      -Stocked store shelves with products that were delivered for that day. -Built elaborate displays in the store to show off new products. -Stocked store shelves with products that were delivered for that day. -Built elaborate displays in the store to show off new products.

Education

  • Northeastern University
    Bachelor of Science Degree
    2009 - 2014
  • Mansfield High School
    2005 - 2009

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