Tom Shaftoe
Sales Manager at Snows Motor Group- Claim this Profile
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Bio
Jonathan Tomlinson
I have had the great pleasure of working with Tom at Salisbury Audi over the last 3 or 4 years. Managers come in two types, those who engage their teams and take them forward and those that don’t. In the time I have worked with him, Tom has always found new and interesting ways to encourage and motivate his team in order to get the best out of us and drive the business forward to meet the objectives set by our directors. Fair and motivating in his management style, I very much enjoyed working with him.
Tim Dunning
Tom worked for me as a senior sales consultant for 4 years at Hine Motors (Foray Motor Group). During this time Tom was consistently among the best performing sales execs in the group despite the limitations of working from a smaller site. His CSI and KPI results were always exceeding targets. Tom is a dedicated and committed car sales professional. He has studied the skill of selling and understands completely the subtlety of the art. He is without doubt one of the most naturally gifted sales execs I have worked with. His ability to gain trust and credibility with customers has, in my experience, rarely been surpassed and this always gave him a competitive advantage. Without any doubt I would recommend Tom to any prospective employer. He will always be fiercely committed to the cause and will represent any business to the best of his abilities. Without hesitation should there be a vacancy within our organisation I would strongly recommend a discussion with my directors.
Jonathan Tomlinson
I have had the great pleasure of working with Tom at Salisbury Audi over the last 3 or 4 years. Managers come in two types, those who engage their teams and take them forward and those that don’t. In the time I have worked with him, Tom has always found new and interesting ways to encourage and motivate his team in order to get the best out of us and drive the business forward to meet the objectives set by our directors. Fair and motivating in his management style, I very much enjoyed working with him.
Tim Dunning
Tom worked for me as a senior sales consultant for 4 years at Hine Motors (Foray Motor Group). During this time Tom was consistently among the best performing sales execs in the group despite the limitations of working from a smaller site. His CSI and KPI results were always exceeding targets. Tom is a dedicated and committed car sales professional. He has studied the skill of selling and understands completely the subtlety of the art. He is without doubt one of the most naturally gifted sales execs I have worked with. His ability to gain trust and credibility with customers has, in my experience, rarely been surpassed and this always gave him a competitive advantage. Without any doubt I would recommend Tom to any prospective employer. He will always be fiercely committed to the cause and will represent any business to the best of his abilities. Without hesitation should there be a vacancy within our organisation I would strongly recommend a discussion with my directors.
Jonathan Tomlinson
I have had the great pleasure of working with Tom at Salisbury Audi over the last 3 or 4 years. Managers come in two types, those who engage their teams and take them forward and those that don’t. In the time I have worked with him, Tom has always found new and interesting ways to encourage and motivate his team in order to get the best out of us and drive the business forward to meet the objectives set by our directors. Fair and motivating in his management style, I very much enjoyed working with him.
Tim Dunning
Tom worked for me as a senior sales consultant for 4 years at Hine Motors (Foray Motor Group). During this time Tom was consistently among the best performing sales execs in the group despite the limitations of working from a smaller site. His CSI and KPI results were always exceeding targets. Tom is a dedicated and committed car sales professional. He has studied the skill of selling and understands completely the subtlety of the art. He is without doubt one of the most naturally gifted sales execs I have worked with. His ability to gain trust and credibility with customers has, in my experience, rarely been surpassed and this always gave him a competitive advantage. Without any doubt I would recommend Tom to any prospective employer. He will always be fiercely committed to the cause and will represent any business to the best of his abilities. Without hesitation should there be a vacancy within our organisation I would strongly recommend a discussion with my directors.
Jonathan Tomlinson
I have had the great pleasure of working with Tom at Salisbury Audi over the last 3 or 4 years. Managers come in two types, those who engage their teams and take them forward and those that don’t. In the time I have worked with him, Tom has always found new and interesting ways to encourage and motivate his team in order to get the best out of us and drive the business forward to meet the objectives set by our directors. Fair and motivating in his management style, I very much enjoyed working with him.
Tim Dunning
Tom worked for me as a senior sales consultant for 4 years at Hine Motors (Foray Motor Group). During this time Tom was consistently among the best performing sales execs in the group despite the limitations of working from a smaller site. His CSI and KPI results were always exceeding targets. Tom is a dedicated and committed car sales professional. He has studied the skill of selling and understands completely the subtlety of the art. He is without doubt one of the most naturally gifted sales execs I have worked with. His ability to gain trust and credibility with customers has, in my experience, rarely been surpassed and this always gave him a competitive advantage. Without any doubt I would recommend Tom to any prospective employer. He will always be fiercely committed to the cause and will represent any business to the best of his abilities. Without hesitation should there be a vacancy within our organisation I would strongly recommend a discussion with my directors.
Experience
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Snows Motor Group
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United Kingdom
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Retail Motor Vehicles
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300 - 400 Employee
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Sales Manager
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Jun 2021 - Present
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Redlynch Agricultural Engineering Limited
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United Kingdom
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Machinery Manufacturing
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1 - 100 Employee
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Group Sales Manager
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Jul 2020 - Jun 2021
Responsible for leading and motivating a team of area sales managers and demo specialists operating from 3 separate depots in Somerset, Dorset and Wiltshire. We cover a large geographical area in the South West of the UK dealing with Farmers, Partnerships as well as larger professional contractors in the Agricultural industry. My role is strategically important as the industry begins to embrace the use of digital technology in the sales process and demands from consumers continually evolve. My focus is improving our market share with our key suppliers, improving the department profitability and delivering a fantastic experience for our new and existing accounts. Show less
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Heritage Automotive
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United Kingdom
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Used Car Sales Manager
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Jul 2016 - Jun 2020
Responsible for achieving and exceeding the set annual sales volumes contracts and profit objects for the business whilst committed to unrivalled client satisfaction scores. This is achieved by leading and motivating a sales team with a forward thinking, hands on and action orientated approach. I am responsible for the department expenditure and in my time, I have slashed goodwill and rectification expenditure whilst delivering upper quartile customer satisfaction scores. I have significant exposure to valuing vehicles; I am the key point of contact for Audi underwrites within group and I value all vehicles for re-sale or auction. Achievements:• Experienced managing a sales department budget with a turnover in excess of £16 million in 2019 with excellent Profit Per Unit figures, Impressive stock turn and Return on Sales.• I have developed initiatives and incentives that have delivered sustainable additional revenue streams to the bottom line as well as slashing key expenditure costs such as goodwill and rectification.• Discovered new business opportunities and new customers based on market data, competitor analysis and customer trends which has delivered 178% centre effectiveness rankings for sales in market area.• 100% pass rate for all FCA compliance audits in 2019. Achieved by implementing a heavily customer orientated sales process with regular input from myself to maintain the correct culture and accuracy amongst direct reports.• I achieve top quartile scores via strong, consistent interactions with other commercial areas of the company such as Aftersales, Logistics, Administration, Accounts and Marketing.• Accurate and thorough with the ability to provide P&L financial forecasts to head office and brand.• Fantastic staff retention rate due to effective performance reviews and regular appraisals.• Proven success in Identifying and Interviewing prospective new team members who have subsequently gone on to achieve great things in their own right. Show less
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Sales Development Manager
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May 2013 - Aug 2016
The purpose of my role was to evaluate existing company sales processes and identify and implement improvement initiatives to deliver increased revenue and volume whilst delivering exceptional levels of customer service and retention. My specialism was the sale of additional Finance and Regulated Insurance products. I was responsible for improving the penetration levels in all the value-added products offered. By implementing a bespoke compliant sales process, I increased the department profitability to record levels and drove the business to win numerous accolades during my time. This success with Skoda earnt a promotion to the flagship Audi centre within our organisation in 2015.• Conducting group sales team training and regular KPI reviews with tangible improvements in performance.• Formulate and conducted great individual coaching 121’s setting SMART objectives.• Enhanced the sales team knowledge of FCA compliance in relation to the advice and sale of insurance relatedproducts with 100% FCA Audit pass rate.• Won National Skoda Retailer of the year award in 2015.• Finished 2nd in National Skoda Finance retailer of the year in 2014. Show less
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Foray Motor Group
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United Kingdom
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Sales Executive
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Jan 2005 - May 2013
As the Senior Sales Executive within a busy volume dealership, my primary responsibility was to sell the maximum amount of new and used vehicles profitably whilst delivering an exceptional customer experience. • Consistent client viewpoint satisfaction scores in excess of 95% • Consistent achievement of 8 manufactures KPI’s • Achieved the highest volume for combined new and used retail car sales for 2012 within one of the south-west’ largest dealer groups. • Set up a dedicated website to attract enquiries and grow sales of new vehicles to Armed Forces personnel based in the UK and Europe. Show less
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Education
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2019 - 2019
Alliance Manchester Business School
CMI Level 7, Strategic Leadership and Management -
2004 - 2012
Henry Ford College, Loughborough University
Community
