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James Hartwell

I worked with Tom from 2007 to 2010 and during this time he was an excellent listener, mentor and an outstanding person to work for. He made it a priority to pay attention to my staff and encouraged our feedback. Tom's outstanding leadership and the way he led the team was exemplary and brought about a results-oriented, cohesive team. Tom had the keen ability to see through complex issues and work with both the development and operations teams to find quick and efficient solutions. His tremendous operational and human resources knowledge, excellent communication, management and mentoring skills were essential to meeting the expectations of MIC, my operations people, and most importantly our business. Tom has a can-do attitude, he embraces challenge and I feel privileged to have worked with him. I would highly recommend Tom to anyone who is looking for a person who can strategically lead an organization/team towards success. Tom's experience with mergers, international operations, and product development make him an asset to any organization.

Drew Lockhart

Tom is versatile technology executive with a broad background. He is very adept in driving technology strategy, project execution and business engagement. Tom gets it done.

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Experience

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Member Board Of Trustees
      • Aug 2022 - Present

      LTC currently protects over 67,000 acres of land in Northern Michigan including 167 miles of shoreline. They have over 4000 members and their education programs has touched over 150,000 students LTC currently protects over 67,000 acres of land in Northern Michigan including 167 miles of shoreline. They have over 4000 members and their education programs has touched over 150,000 students

    • Retired
      • Jan 2018 - Present

      After 46 years in industry I am moving on to my next phase. Will focus on volunteer activities - currently working with Little Traverse Conservancy.

    • President
      • Jan 2012 - Present

      Providing management consulting services to IT organizations and to the IT Services Industry• Interim CIO for a tier 1 Automotive Supplier. Transformed critical IT processes and implemented a new IT Governance structure improving overall service levels and business engagement. Performed enterprise wide risk assessment and developed a comprehensive infrastructure refresh program to mitigate operational risks due to aging IT equipment. Recruited and trained permanent replacement CIO.• Planned the implementation of a strategic business transformation program for the insurance division of a fortune 50 manufacturer. This 2 year engagement included re-engineering IT processes, software package selection, establishment of a data governance program, and the implementation of a global PMO. • Provided strategic planning services to help a midsized IT services company with the development of a strategic growth plan founded on its core capabilities and grounded in the reality of current business climate. Assisted with client specific business development and marketing programs including white paper development. Show less

    • Canada
    • Manufacturing
    • 700 & Above Employee
    • Interim VP of IS/IT
      • Nov 2014 - Aug 2015

      Acting CIO for this premier Powersports manufacturer. Current mandate is to: - Assess current IT processes and organization - Develop 5 year IT Strategic Plan - Run the day to day IT operations - Recruit a permanent VP of IS/IT Acting CIO for this premier Powersports manufacturer. Current mandate is to: - Assess current IT processes and organization - Develop 5 year IT Strategic Plan - Run the day to day IT operations - Recruit a permanent VP of IS/IT

    • United States
    • Telecommunications
    • 100 - 200 Employee
    • Executive Advisor
      • Jan 2012 - Sep 2012

      Providing business development, strategic planning, and marketing support services. Providing business development, strategic planning, and marketing support services.

    • Education Administration Programs
    • 1 - 100 Employee
    • Information Officer
      • Aug 2008 - May 2010

      Responsible for the information technology for GMAC’s corporate staffs; Finance, HR, Risk, Treasury, Capital Markets and Legal (103 IT people with $105 million budget). • Reduced staffing costs by 30% by combining IT operations and staffs from GMAC’s global mortgage, auto finance and insurance units into a single, cohesive IT team • Developed and executed IT strategies commonizing business processes across the formally disparate business units. Responsible for the information technology for GMAC’s corporate staffs; Finance, HR, Risk, Treasury, Capital Markets and Legal (103 IT people with $105 million budget). • Reduced staffing costs by 30% by combining IT operations and staffs from GMAC’s global mortgage, auto finance and insurance units into a single, cohesive IT team • Developed and executed IT strategies commonizing business processes across the formally disparate business units.

    • CIO - MIC
      • Jun 2006 - Aug 2008

      Led infrastructure operations and application innovations for this $4.5 billion diversified insurance company. Managed a combined insourced and outsourced IT organization with a $107 million annual budget • Integrated IT support for GMAC’s independent Insurance business units in the US, UK, China, and Mexico. • Developed an IT roadmap and began implementation of a $74 million technology innovation program to enable MIC’s dealer growth strategy. Led infrastructure operations and application innovations for this $4.5 billion diversified insurance company. Managed a combined insourced and outsourced IT organization with a $107 million annual budget • Integrated IT support for GMAC’s independent Insurance business units in the US, UK, China, and Mexico. • Developed an IT roadmap and began implementation of a $74 million technology innovation program to enable MIC’s dealer growth strategy.

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • CIO and Transition Exec - GMDAT
      • 2001 - 2006

      Chosen to join a select group of GM executives to set up a new joint venture with Daewoo Automotive. Co-managed (with a Korean CIO) a 150 person IT department with a $65 million annual budget. These actions helped GM to establish a small car design center in Korea and to use Daewoo as a significant source of product for their expanding and profitable growth in Asia.• Recruited and hired the entirely Asian IT leadership team. • Developed and negotiated an outsourcing agreement with a local firm that provided the bulk of the IT staff• Integrated the IT organization and work practices of the JV with GM.• Planned and implemented new engineering (UG’s CAD) and financial (SAP) management systems. • Refreshed the entire IT infrastructure of the JV that had become obsolete due to Daewoo’s bankruptcy Show less

    • PIO
      • 1996 - 2001

      Implemented best practices, common processes and systems across parts and service operations to support GM’s goal of growing its global Aftermarket revenues from $9 billion to $25 billion. • Developed IT strategy for GM’s global Aftermarket.• Led strategic IT initiatives in the area of service parts supply chain optimization, service engineering and warranty. • Developed GM’s first global SAP template.

    • Brazil
    • Accounting
    • Managing Consultant
      • 1992 - 1996

      Responsible for a broad range of consulting services including business process design, IT planning, and operations improvement. Specialized in sales, service and marketing projects with companies like Saab and Saturn. Responsible for a broad range of consulting services including business process design, IT planning, and operations improvement. Specialized in sales, service and marketing projects with companies like Saab and Saturn.

    • Brazil
    • Commercial and Industrial Machinery Maintenance
    • 1 - 100 Employee
    • Account Management
      • 1985 - 1992

Education

  • Kettering University
    BS, Industrial Engineering
    1972 - 1977

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