Tom Poulin
Client Solutions Manager at Crocker Communications- Claim this Profile
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Bio
Larry Interlande
I have had the pleasure of working with and partnering with Tom in many different capacities over the years. He is always an excellent resource and always has time for my questions. The depth that Tom has in his field is one of the many things that I appreciate about him. So often in the IT field people are specialized, Tom can touch all the bases. His trouble shooting skills are outstanding.
Larry Interlande
I have had the pleasure of working with and partnering with Tom in many different capacities over the years. He is always an excellent resource and always has time for my questions. The depth that Tom has in his field is one of the many things that I appreciate about him. So often in the IT field people are specialized, Tom can touch all the bases. His trouble shooting skills are outstanding.
Larry Interlande
I have had the pleasure of working with and partnering with Tom in many different capacities over the years. He is always an excellent resource and always has time for my questions. The depth that Tom has in his field is one of the many things that I appreciate about him. So often in the IT field people are specialized, Tom can touch all the bases. His trouble shooting skills are outstanding.
Larry Interlande
I have had the pleasure of working with and partnering with Tom in many different capacities over the years. He is always an excellent resource and always has time for my questions. The depth that Tom has in his field is one of the many things that I appreciate about him. So often in the IT field people are specialized, Tom can touch all the bases. His trouble shooting skills are outstanding.
Experience
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Crocker Communications
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United States
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Telecommunications
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1 - 100 Employee
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Client Solutions Manager
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Oct 2008 - Present
Responsible for increasing sales and ensuring client satisfaction. Focus on product management with participation in new product development and additional responsibilities including hiring, training, department budgets, sales projections, and quality assurance metric reporting. Job role also includes lead generation and account relationship building.
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Sales Engineer
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Jan 2006 - Present
Focus on managing the technology evaluation stage of the sales process, working in conjuncture with the sales team as the key technical advisor and product advocate for the products. Responsible for articulating technology and product positioning to both business and technical users.
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Network Engineer
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Jan 2002 - Dec 2005
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Customer Service Manager
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Jan 1999 - Dec 2001
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Customer Service Representative
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Sep 1995 - Dec 1998
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CTC Communications
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United States
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Customer Sales Representative
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Jun 1995 - Aug 1995
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Education
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1991 - 1995
University of Massachusetts Amherst
Bachelors of Arts, Marketing and Economics
Community
