Experience

Ohio National Financial Services

• United States
• Financial Services
• 400 - 500 Employee

• Business Analyst Professional

  • Mar 2017 - Present

  Business Analyst in IT Corporate systems Business Analyst in IT Corporate systems



Vaco

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Business Analyst - Consultant at Ohio National Financial Services

  • Aug 2016 - Mar 2017

  Business Analyst Consultant - policy and agent commission systems Business Analyst Consultant - policy and agent commission systems



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business Analyst - Consultant at 5th/3rd

  • Mar 2014 - Aug 2016

  Business Analyst Consultant - Data Warehouse at 5th/3rd Business Analyst Consultant - Data Warehouse at 5th/3rd



CH Mack, Inc.

• Cincinnati, Ohio Area

• Business Analyst

  • Sep 2011 - Oct 2013

  Business Analyst, Managed Care Software for State Medicaid Insurance Industry - Work as liaison between client and IT team to elicit requirements, verify code with developers, verify test scripts with testers, and support client post-installation. - Responsible for developing requirements for our managed care system that integrates a member’s health assessments, health care programs, care planning, service authorizations, and care provider’s task schedules. - Responsible for data conversion mapping and documenting interface requirements with legacy systems. - Responsible for testing and drafting SQL queries for InRule rules-based application. Show less



Ascendum Solutions

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• Business Analyst Consultant

  • Jul 2011 - Sep 2011

  Business Analyst consultant assigned to project at Heritage Propane involving Rating and Billing software for the Propane Industry - Responsible for meeting with end users to generate the billing system requirements. - Responsible for beta testing of the new billing and forecasting system. Business Analyst consultant assigned to project at Heritage Propane involving Rating and Billing software for the Propane Industry - Responsible for meeting with end users to generate the billing system requirements. - Responsible for beta testing of the new billing and forecasting system.



Centric Consulting

• United States
• Business Consulting and Services
• 700 & Above Employee

• Business Analyst Consultant

  • Aug 2009 - Jun 2011

  Dec 2010-June 2011: Business Analyst/Testing Analyst assigned to project at Luxottica. - Responsible for analyzing, researching, and documenting requirements for a new data feed of claim and member information to the State of Massachusetts. Researched data tables and created complex queries to easily pull the required data for the state. - Responsible for analyzing batch claims test results using SQL queries/tools. August 2009-Dec 2010: Business Analyst assigned to project at Ethicon Endosurgery. - Worked with a diverse group of subject matter experts to produce business process requirements with the aid of use case diagrams and process flow diagrams. Responsible for defining, analyzing, refining, and documenting business process requirements for a new medical product that will be used and billed under a unique pricing model. - Responsible for presenting requirements documentation to team for review and approval, along with verifying requirements are met throughout the SDLC. - Responsible for the review of IT design documents, and the creation and review of UAT documents, and execution of test cases under tight deadlines. Show less



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Senior Business Analyst

  • Sep 1995 - Jul 2009

  Senior Business Analyst, Billing software used by Sprint/Nextel (2004-2009) - Consultative role researching, negotiating, gathering, and defining business requirements under tight timelines and working with large groups of stakeholders and experts. - Responsible for Project Management of client data conversions, coordinating schedules with our on and off shore teams, point of contact between client and technical teams. - Responsible for creating and maintaining both high-level and detailed business requirement documents, along with presenting and obtaining signoff from all stakeholders on both the company and client side. - Responsible for providing business requirements subject matter expertise to the development, testing, and client support teams. Liaison between client and IT teams. - Responsible for reviewing IT software design and QA system test documents. - Organized and produced on short notice a project summary document for our VP and other executives that was instrumental in their understanding of the project. - Negotiated with the client and internal teams to successfully produce business requirement documents in a highly compressed timeframe for a high-priority project in order to meet client’s deadlines. - Developed requirements and led a project to convert 6 million subscribers over a one month period. Daily 5pm calls with the client were required to monitor the progress of the successful conversion. Senior Network Interface Analyst, Service provisioning software used by AT&T (1999-2004) - Produce high level estimates and interface requirements of wireless telephone network interface projects. - Client support and training. Analyst/Developer, Circuit provisioning software used by Swiss Telephone Co. (1995-1999) - Perform software development, unit testing, system testing, and function point counting in a client/server UNIX environment using C programming language, ORACLE SQL & Oracle Forms Designer 4.5. Show less



American Computer Technology

• Analyst

  • Sep 1983 - Sep 1995

  - Responsible for design of custom integrated software systems and all phases of implementation, including client consultation, client phone support, coding, installation, documentation, software upgrades, and training. - Software products specialized in integrated manufacturing and distribution systems including: MRP, shop scheduling, job costing, bar coding, accounts payable, purchase orders, inventory, accounts receivable, sales analysis, payroll, general ledger, and EDI. - Applications developed in C, with a proprietary database similar to C-ISAM, and SCO-UNIX operating system. -- Managed software development for six of our top ten accounts. -- Acted as primary salesman/negotiator for our largest software upgrade in 1994. Show less