Experience

Ryanair Sun S.A.

• Poland
• Airlines and Aviation
• 200 - 300 Employee

• Inflight Manager and Chief Instructor Safety

  • Nov 2019 - Present

• Chief Instructor - Safety

  • Oct 2018 - Nov 2019



Small Planet Airlines

• Lithuania
• Airlines and Aviation
• 1 - 100 Employee

• Director of Inflight Services & Chief Cabin Crew

  • Feb 2018 - Oct 2018

• Director of Inflight Services

  • Mar 2015 - Jan 2018

  - Heading up Inflight Department and bringing new standardized approach to the airline- Deputy for Ground Operations Post Holder in his absence- Managing all PR and Marketing activities for Small Planet Airlines in Poland- Introduction of new Inflight Entertainment System - Report directly to CEO



AFRIQIYAH AIRWAYS

• Libya
• Airlines and Aviation
• 200 - 300 Employee

• Training Planning Manager

  • Apr 2014 - Sep 2014

  Forming part of consultancy team in Afriqiyah Airways I headed up training planning team. Reporting directly to Post Holder of Crew Training I was responsible for:Ensuring that the statutory regulations and LyCARS requirements are incorporated into the Training Manual and complied with, and that the syllabi and procedures are maintained up-to-dateOther duties and responsibilities also include:•Management of Training Records of all Flight Operations personnel (Flight Crew and Cabin Crew)•Introduction of effective planning of training programs and pro-active training assignments to comply with fleet requirements.•Overall management of training rosters and simulator planning for the airline (A320 & A330) fleets.•Management of Cabin Crew training including specific training programs and compliance with the local and international regulations. •Responsible for the planning, development, implementation and maintenance of documentation and control; and evaluation of quality control programmes to ensure regulatory requirements are met



British Airways

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Inflight Business Manager - Worldwide Fleet

  • Sep 2013 - Apr 2014

  Duties and responsibilities of an In-Flight Business Manager (Cabin Crew Manager) include management and coaching of Senior Crew Members (Cabin Service Directors and Customer Service Leaders) as well as main crew on the worldwide fleet. Additional Duties included:- Support in introduction of the B787 into the fleet- Management of fleet KPIs- Recruitment- Employee and Trade Union relations- Annual Line Checks for all assigned Senior Crew- Team development Duties and responsibilities of an In-Flight Business Manager (Cabin Crew Manager) include management and coaching of Senior Crew Members (Cabin Service Directors and Customer Service Leaders) as well as main crew on the worldwide fleet. Additional Duties included:- Support in introduction of the B787 into the fleet- Management of fleet KPIs- Recruitment- Employee and Trade Union relations- Annual Line Checks for all assigned Senior Crew- Team development



easyJet

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Cabin Services Base Manager

  • Nov 2012 - Sep 2013

  As Cabin Services Base Manager I was directly responsible for leading the Cabin Services operational performance at base and easyJet’s customer proposition. Managing the base with 5 a/c and approximately 120 crew members. Duties included safe and consistent delivery of a quality on-board service through the continuous performance management of all cabin crew and/or direct reports in accordance with company and regulatory policies and procedures.I was responsible for promotion of good atmosphere and development and coaching of crew base to ensure all crew reach their maximum potential.Responsibilities also included management of local service suppliers (cleaning, catering) as well as the KPIs for the base. (On Time Performance, Absenteeism, On-Board revenue - circa £1M PA, Safety Standards)Other responsibilities included:- Cabin Crew Retention- Deputising for Regional Cabin Crew Manager in periods of absence/leave as required- Assistance for the recruitment team in local cabin crew recruitment- Support and development Crew Performance Managers- Support and development of Cabin Crew teams- Operating on call, when required- Local Employees Relations matters and Trade Unions relations



REDjet

• 1 - 100 Employee

• Cabin Crew Manager (Head of Cabin Crew)

  • Dec 2011 - Jun 2012

  Startup airline: (airline ceased operation)As a post-holder responsible for Inflight Services my duties and responsibilities included:1.Compliance with safety requirements; 2.Design of the Safety and Emergency Procedures (SEP) training syllabus and training aids; 3.Provision of suitable, qualified Cabin Crew to support fleet requirements, including the recruitment andselection of Cabin Crew 4.Liaison with the BCAD, REDjet's Quality Assurance and Safety department and other Safety Organizations concerning all aspects of Cabin Safety; 5. Determination of the Company’s Cabin Safety and Cabin Occupational Health policies and procedures; 6.Recruitment and selection of Cabin Crew; 7.Compliance with training and checking requirements, and conduct periodic job performance assessments of all Cabin Crew; 8.Regulatory audits of cabin crew operation and manuals as advised by BCAD/ICAO 9.Review of Cabin Crew dress, service standards, and job performance 10.Manage and have accountability for the operation of a Cabin Crewbase within the REDjet network; 11.Monitoring of cabin crew department budget inaccordance with company vision and goals. 12. Overall responsibility for deployment and oversight of cabin crew emergency response in the event of a REDjetaircraft accident or incident.As a Cabin Crew Manager I was also authorised to:1.Approve, sign, and request revisions to the approved/accepted manuals2.Take action, as deemed necessary, to resolve any problem or situations that may compromise safety compliance.3.Direct the Cabin Crew work force in a safe and efficient manner to meet the operational requirements of REDjet .



Ryanair - Europe's Favourite Airline

• Ireland
• Airlines and Aviation
• 700 & Above Employee

• Chief Instructor Safety

  • Aug 2009 - Dec 2011

  Managing Cabin Crew Training Dept (70 Instructors) Responsible for the Safety and Emergency Procedures Manual, Safety, Security, Operational Standards, Regulatory Compliance, Training Standards, Training Compliance. Reporting directly to Chief Pilot (PHFO) on all operational issues and to Head of Training on all Training Matters.Responsible for Operations Manual Part A, SEP and all Safety and Emergency Procedures. Responsible for training programs for the airline and training of flight crew (approx 2000 pilots) and cabin crew (approx 5000 cabin crew) in following subjects:Safety and Emergency ProceduresAviation SecurityDangerous GoodsAviation First AidFire and SmokeCabin Crew CRMAlso involved in developing first in house instructor course designed to train new SEP instructors.

• Senior SEP Examiner

  • Aug 2009 - Dec 2011

  I was responsible for development and delivery of training courses for new Ryanair SEP Instructors as well as Revalidation courses for existing SEP Instructors.Also involved in training and checking of the aircrew as well as Instructor Proficiency Checks

• SEP Instructor

  • Feb 2006 - Dec 2011

  Responsible for training Cabin Crew and Pilots on all Safety and Emergency ProceduresAlso involved in training following subjects:Aviation SecurityDangerous GoodsFirst AidFire and SmokeCRM

• Base Supervisor - East Midlands Airport

  • Feb 2006 - Mar 2008

  Responsible for day-to-day running of the operational base from inflight perspective. Duties included: management of base in many areas of operations such as: sufficient crewing / monitoring delays / airline base set up / staff supervision and Inflight revenue