Experience

HR Acuity

• United States
• Software Development
• 1 - 100 Employee

• Customer Success Manager

  • Nov 2021 - Present



empowER: The Employee Relations Community

• United States
• Think Tanks
• 1 - 100 Employee

• Member

  • Nov 2021 - Present



Aimbridge Hospitality

• United States
• Hospitality
• 700 & Above Employee

• Director Talent Systems

  • Nov 2020 - Nov 2021



iCIMS

• United States
• Software Development
• 700 & Above Employee

• Technical Account Manager II

  • Jan 2020 - Nov 2020

  Holmdel, New Jersey

• Customer Success Manager

  • Feb 2019 - Jan 2020

  Homdel, NJ • Increase customer satisfaction by understanding business needs, managing use case enablement plans and providing additional security solutions • Experienced in Salesforce CRM • Protecting ARR via customer retention and satisfaction programs derived from the Customer Experience Strategy • Maintain healthy customer engagement levels by identifying low utilization and providing insights & solutions to drive customer success

• Technical Account Manager

  • Sep 2018 - Feb 2019

  Holmdel, New Jersey



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Pro

  • Jun 2017 - Sep 2018

  Menlo Park, NJ

• Expert

  • Oct 2015 - Jun 2017

  Menlo Park



CENTURY 21®

• United States
• Real Estate
• 700 & Above Employee

• Realtor

  • Feb 2007 - Dec 2016



Best Buy

• Retail
• 700 & Above Employee

• Team Lead

  • Jul 2014 - Oct 2015

  Holmdel, New Jersey

• Sales Associate

  • Aug 2013 - Jul 2014

  Eatontown, New Jersey