VP of Technology & Cybersecurity

• Jan 2022 - Present

Sr. Director Global IT Engineering/Operations & Cybersecurity

• Dec 2018 - Jan 2022

Director, Global Technology Operations & Enterprise Engineering

• May 2017 - Jan 2022

Director of Operations - VAR

• Jul 2014 - Nov 2016

Manage a Professional Services Consulting team of 17 Engineers across all technologies. We provide Architect, Design, Implementation, and Training services for all our clients. These services can be for on premises implementation or assisting with cloud transition of their data centers or IT Infrastructure. Onsite and Remote Virtual Technology CIO and Director consulting services. Provide cloud consulting and transition planning along with Office 365 migration services. Responsible for internal IT Operations and Strategy for Reliable IT/Broadleaf Group. Facilitated transition from onsite IT Operations to cloud based for Business Continuity, improved Stability, and cost reduction. •vDir and vCIO Services •Strategic and Tactical Planning and Execution •Executive Service Management •Consulting and Advisory Services •Program and Project Management •Leadership, Mentoring, Development and Coaching •Compliance and Governance (ISO, PCI, SOX, HIPPA) •Information Protection and Security •Organizational Development and Structuring •Acquisitions, Mergers, Rapid growth •Vendor Management/Contract and Purchasing Negotiations •Fiscal Management and Budgeting •Process Focus (ITIL, MOF, COBIT) •Data Center Planning (Migrations, Moves, Operations) •Business Agility (Disaster Recovery, Continuity) •User Experience Efficiencies and Satisfaction •Diverse Global Industry Experience •Wide technical base-many complimentary verticals •Crisis Management / Project Recovery •Business Intelligence and Analytics Certifications: PMP, SixSigma, ITILv3 Show less

Technology Director - Platform Engineering

• Apr 2011 - Jul 2014

Technology Director – Platform Engineering United Airlines Directed a team of 11 Principal Architects and 35 Engineers across all platforms for United. This team had sole design responsibility for current systems and new technologies integrated into the Airline. Critical to maintain standards and availability during all upgrades/integrations in order to minimize any impact to Flight Operations worldwide and any financial impact on ecommerce systems. Responsible for maintaining current systems, upgrading older systems, and integrating new technologies across all business divisions for United Airlines (Flight Operations, Finance/Ecommerce, Technical Operations, Technology) Platform Engineering • Responsible for all new technology introductions into the Enterprise • Set and maintain standards across the company on availability and design standards • Architectural review of any new technologies acquired by business divisions • Design, implementation, test, and hand-off to Operations • Core interface with Network Engineering and Database/Mainframe Engineering • Responsible for all platforms and systems worldwide. (Airports/Business Div/Flight Ops) Show less

IT Director - System Operations

• Apr 2008 - Apr 2011

Directed three separate technology towers within IT Operations for Continental Airlines. Each area had strict financial and service level metrics that were reviewed for compliance monthly, and year over year improvement goals. These teams were a mix of internal and external personnel working as a single integrated team. Financial budget of $17 M. Responsible for planning each towers future strategy and technology. Server/Host Services Operations • Responsible for operations, management, and maintenance of all 1800+ managed servers • Monitoring, performance, fault resolution, certification, clustering, and virtual environment • Manage all infrastructure and host services within Continental • Communications (Email, Blackberry Server, Office Communicator, Mobile Access) • Active Directory, Systems Operations Control Center • Systems backup and restore • Business Continuity planning and operations • eDiscovery procedures with Legal Data Center Operations • Operational responsibility for Continental Data Centers (Texas) • Maintenance and modernization planning • Security and access controls • Environmental (power, cooling, capacity planning) • Future designs and planning Mainframe Operations • Shares/Unisys/MVS/SCEPTRE • Daily Operational support • Release Management • Problem Management and resolution Show less

Sr. Manager - Proliant Service Management

• Nov 1996 - Apr 2008

Thirteen years with the combined new company of HP. While employed with Compaq/HP I was able to diversify my experience in multiple disciplines. Lead merger teams for each of the largest three Computer mergers to date (Compaq-Digital, Compaq-Tandem, HP-Compaq) Key Positions • Senior Manager – Project Management • Team lead on each merger acquisition – IT Operations, Sales Marketing • Lead team of 21 personnel tasked with moving HP from a support and IT heavy company to an innovation first company. • Goal was to move to a 70% innovation and 30% steady state company • Intranet Manager • Central team that managed all standards and requirements for all intranet sites within Compaq • Team was 22 personnel worldwide responsible for over 47 sites • ProLiant Product Manager • Responsible for team on new ProLiant hardware releases • Training and Road Show coordinator • Microsoft NT Support Manager • Managed internal team supporting MS Server on ProLiant systems Show less