Tom Mitchell

Head of Delivery at Futureform
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Daniel Mash ☁

Tom and I worked together in collaboration on a very complex IBM Salesforce project. Tom is a joy to work with. No task is too big or too small. Tom delivers with a smile and passion that is reflected in his work, bringing character and gravitas to the role and delighting both the business and development team with his output. It has been a complete pleasure to work with Tom and I would have no hesitation in recommending him for future roles and hope I get the opportunity to work with him again on future projects.

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Credentials

  • IBM Garage Methodology Explorer
    IBM
    Feb, 2021
    - Nov, 2024
  • IBM Salesforce Essentials
    IBM
    Dec, 2020
    - Nov, 2024
  • IBM Salesforce Essentials
    IBM
    Dec, 2020
    - Nov, 2024
  • IBM Certified First-Line Manager
    IBM
    Aug, 2020
    - Nov, 2024
  • Salesforce Community Cloud Consultant
    Salesforce
    Dec, 2017
    - Nov, 2024
  • Salesforce Marketing Cloud Email Specialist
    Salesforce
    Dec, 2017
    - Nov, 2024
  • Salesforce Certified Administrator
    Salesforce
    Mar, 2017
    - Nov, 2024
  • Project Management Professional
    Project Management Institute
    Nov, 2013
    - Nov, 2024
  • PRINCE2® Practitioner
    APMG International
    May, 2013
    - Nov, 2024
  • Certified SAFe® 5 Agilist
    Scaled Agile, Inc.

Experience

  • Futureform
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head of Delivery
      • May 2021 - Present

  • Bluewolf, an IBM Company
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Programme Delivery Manager
      • Oct 2020 - May 2021

    • Delivery Manager
      • Jan 2018 - Oct 2020

      Programme manager across Bluewolf strategic clients, delivering transformation programmes based on the Salesforce ecosystem. Responsible for successful client delivery on global delivery projects, with teams of 25+ across multiple workstreams.

    • IT Project Manager
      • Apr 2017 - Oct 2020

      Project Manager leading Salesforce eco-system projects across Distribution, Energy, Oil and Construction industries with a B2B focus. Delivery focus on Sales Cloud, Communities & Pardot implementations. Experienced in Org Rationalisation projects and assessments, Salesforce Enterprise strategy projects and Lightning implementations.Team manager within Bluewolf, supporting the development and growth of our London based business analysts.

  • Shell
    • United Kingdom
    • Oil and Gas
    • 700 & Above Employee
    • IT Project Manager
      • Nov 2013 - Mar 2017

      Salesforce 1 programme manager for the global Sales 1st Team.- Salescloud for Global user base.- Implementing DevOps, Environment & Testing Automation.- Combined run and maintain/enhancement programme to deliver incremental value to users.- Introduced continuous improvement to the development process, peer reviews, knowledge sharing and lean development methodologies to reduce system complexity. - Implemented a Salesforce to Salesforce connection, multiple app exchange connections including Etrigue and Walkme.Previous B2B projects, focusing on Aviation Data and Flight Management Systems. - Delivering tablet solutions with SAP HANA Cloud, SAP Fiori & SAP Afaria- Mobile enablement and providing simplified processes for operational staff- Delivered strategy for the Aviation Data Capture within Shell. - Delivering Real-Time Flight information integration - Customer and Contract Integration into multiple 3rd party systems- Mobile working proof of concept (Aviation)- Global Data capture system replacement for airport fueling operations Show less

    • IT Project Manager/Business Analyst
      • Jul 2011 - Nov 2013

      Project manager for Aviation (Real time data integration project & Mobile working project)Previous:-Complete end to end IT Strategy refresh for Aviation including the production of a new 3-5 year IT road-map for Aviation. - Project Manager for 4 Aviation projects. Full life-cycle projects, delivering through offshore teams, 3rd party vendors and virtual working.- Deployment Lead for a global Aviation data capture system, managed and ran the deployments of 35 sites in over 8 countries. Show less

  • Sainsbury's
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Business Analyst
      • Sep 2008 - Jul 2011

      Business Analyst working within the Online IT Team across both Grocery and Non Food projects. BA lead for Online PCI Project, Work stream lead for eCommerce re-platform project, Multi-Variant testing, Voucher improvements, Affiliate Marketing and Named day delivery Project Manger for Affiliate Marketing project, integrating daily product information through to 3rd parties. Business Analyst working within the Online IT Team across both Grocery and Non Food projects. BA lead for Online PCI Project, Work stream lead for eCommerce re-platform project, Multi-Variant testing, Voucher improvements, Affiliate Marketing and Named day delivery Project Manger for Affiliate Marketing project, integrating daily product information through to 3rd parties.

  • Frontline
    • Marketing Services
    • 200 - 300 Employee
    • Communication Executive
      • Jul 2007 - May 2008

Education

  • Coventry University
    BA (Hons.1st Class) Business Information Technology
    2003 - 2007

Community

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