Experience

IVEE Group LLC

• United States
• Hospitality
• 1 - 100 Employee

• Chief Operating Officer

  • Aug 2017 - Present

  - Chief of Operations for a portfolio of 8 camping resorts generating $10 Million in revenue annually - Reponsible for financial performance including asset management, property management, and overseeing the strategic direction of IVEE Group. - Chief of Operations for a portfolio of 8 camping resorts generating $10 Million in revenue annually - Reponsible for financial performance including asset management, property management, and overseeing the strategic direction of IVEE Group.



Marcus Hotels & Resorts

• United States
• Hospitality
• 200 - 300 Employee

• Senior Vice President Operations

  • Sep 2015 - Jun 2017

  Oversight of Marcus Hotels and Resorts 18 hotel portfolio.10 owned properties8 managed properties200 million in revenueRepresented by all hotel brands except Hyatt

• Managing Director/ Area Vice President

  • Jan 2014 - Sep 2015

  Responsible for 60 million, 900 non-union employees in a 1300 acre complex resort and vacation ownership units with 2 golf courses, 50,000 sq. ft spa with 19 treatment rooms, mountain top ski operation.Additional locations managed: AC Marriott Chicago Downtown, 225 rooms, 13 millionHilton Madison Monona Terrace - 240 rooms, 15 millionHeidel House, Green Lake Wisconsin, 161 rooms, 7 million



The Service Companies

• United States
• Facilities Services
• 300 - 400 Employee

• VP of Operations

  • Apr 2012 - Jan 2014

  The leading provide of comprehensive cleaning services to casinos, luxury hotels and the vacation ownership industry. Responsible for overall performance of over 60 accounts including expense and revenue performance, internal and external customer relations, monitor productivity to improve efficiencies and deliver cost saving to client, capital purchases, ensuring company compliance with all OSHA requirements, responsible for compliant hiring practices, and improved productivity and efficiencies through analysis of labor hours and job responsibilities. Show less



Radisson Plaza Minneapolis

• United States
• Hospitality

• General Manager

  • Sep 2009 - Apr 2012

  Lead operations increasing revenue by 11% and year-over-year RevPAR by 20%. Increased overall hotel service scores to the top position in the Radisson managed and owned group. Selected the General Manager of the Year for Radisson North America Lead operations increasing revenue by 11% and year-over-year RevPAR by 20%. Increased overall hotel service scores to the top position in the Radisson managed and owned group. Selected the General Manager of the Year for Radisson North America



Turnstone Group

• United States
• Investment Management
• 1 - 100 Employee

• SVP-Managing Director

  • Nov 2007 - Dec 2009

  Responsible for the development of the Turnstone hospitality platform. Those duties include development and construction of any new hotel properties, managing all capital improvements and renovation of any aquired hotels. In addition, my focus was on asset management on behalf of the ownership ensuring critical operating strategies are in place to maximize performance. Responsible for the development of the Turnstone hospitality platform. Those duties include development and construction of any new hotel properties, managing all capital improvements and renovation of any aquired hotels. In addition, my focus was on asset management on behalf of the ownership ensuring critical operating strategies are in place to maximize performance.



Hyatt Hotels

• United States
• Hospitality
• 1 - 100 Employee

• General Manager

  • Nov 1981 - Nov 2007

  I worked for Hyatt Hotel Corporation for 26 years. My last position prior to joining Turnstone was as General Manager of the 533-room Hyatt Regency Minneapolis, 96-room Hyatt Whitney and managed the 450,000 square foot Merchandise Mart. The total combined revenue of the all three operations was $40 million.

• Corporate Room Director

  • 1994 - 1996

  Reported to Senior Vice President of Operations as part of a "Best Practice Team".Coordinated programs to identify hotels in need of improvement in the area of company brand standards and revenue maximization potential.Negotiated corporate contract for products and services to be used by 115 hotels.



Hyatt Regency Minneapolis

• United States
• Hospitality
• 1 - 100 Employee

• General Manager

  • 2001 - 2007

  Led multiple property operation of non-union and union operation. Managed combined revenue of 42 million Responsibilities include oversight of 300,000 sq. ft office building comprised of commercial office, retain and food and beverage operations. Managed acquisition of 43,000 sq. ft athletic club. Completed 1 million dollar renovation of the athletic club with state of the art equipment and growing membership to 750. Led multiple property operation of non-union and union operation. Managed combined revenue of 42 million Responsibilities include oversight of 300,000 sq. ft office building comprised of commercial office, retain and food and beverage operations. Managed acquisition of 43,000 sq. ft athletic club. Completed 1 million dollar renovation of the athletic club with state of the art equipment and growing membership to 750.



Hyatt Regency Knoxville

• General Manager

  • 1997 - 2000

  A 13 million dollar operation, achieved revenue growth of 12.3%. I increased profitability by 12.8%. Achieved highest revenue in the history of the hotel. Through marketing and solicitation efforts, increased food and beverage revenue by 22.2% and room sales by 5.3%. Achieved highest customer satisfaction score. Increased overall satisfaction score from 3.82 to 4.2 out of a possible 5.0. Control 3 million dollar annual capital improvement fund to renovate key components of the hotel. Increased overall satisfaction of employee opinion survey results from one year to the next by 10%. Show less