Tom Isbell

Distribution and Event Coordinator at Gloucester Brewery Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Credentials

  • Graduate Career Ready Certificate
    University of Gloucestershire
    May, 2021
    - Nov, 2024
  • Internship Experience UK Certificate of Completion: Business, Operations & Marketing Experience
    Bright Network
    Jul, 2020
    - Nov, 2024
  • Online Marketing Foundations
    LinkedIn
    Jun, 2020
    - Nov, 2024

Experience

    • United Kingdom
    • Food and Beverage Services
    • 1 - 100 Employee
    • Distribution and Event Coordinator
      • Jun 2021 - Present

      Gloucester Brewery is a passionate Earth-conscious brewery, using the purest ingredients, committed to becoming carbon neutral by 2022.Following new business investment growth, and moving to working for the brewery full-time, a new position was created for me in distribution and I was given a blank canvas to introduce new systems and processes. I am solely responsible for distribution and logistics.Responsibilities include:• Logistics and distribution to individual customers, corporate companies and pubs.• Liaising with suppliers and customers via face to face, telephone, media and at events.• Being the first point of call for all inbound enquires for online orders/prospective sales, especially when fulfilling customers’ and investors’ orders within time constraints and under extreme pressure.• Gained excellent problem-solving skills following implementation of a new rewards program as a result of crowdfunding for expansion, resolving any initial issues with the system and customers’ experiences. • Stock control.• Regularly working with the marketing coordinator on marketing campaigns to promote the brewery on Facebook, Instagram, and Twitter. Show less

    • Event Assistant
      • Jun 2019 - May 2021

      I joined as part of the Gloucester Brewery Events Team, part time, in June 2019 on the basis of gaining event experience alongside my university studies.Duties involved:• Working behind the bar at private events, comedy nights, and brewery tours selling food and drink• Selling the brewery's products and promoting the brand at festivals e.g. the Tall Ships in Gloucester and the Food and Drink in Cheltenham as well as being a sole person on a pop up shop in Gloucester Quays.

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Business, Operations and Marketing Intern
      • Jul 2020 - Jul 2020

      Completed the three day Business, Operations and Marketing Internship Experience by Bright Network • Took part in skills sessions with Google, P&G, Enterprise and other top firms. • Received good feedback on a sample work simulating a real world marketing task. Completed the three day Business, Operations and Marketing Internship Experience by Bright Network • Took part in skills sessions with Google, P&G, Enterprise and other top firms. • Received good feedback on a sample work simulating a real world marketing task.

    • United Kingdom
    • Wellness and Fitness Services
    • 400 - 500 Employee
    • Lifeguard
      • May 2019 - Jun 2020

      Lifeguarded at a 25m pool and trained monthly with team members to maintain swimming speed/strength and first aid training/response and resuscitation. In addition to this, also at Freedom leisure, from September 2017 - February 2018, and in March 2019, I undertook work experience as a receptionist/leisure assistant. This involved: • Working 4 days/30hours as a placement during my 1st year at the University of Gloucestershire in March 2019 • Working one morning a fortnight whilst in Sixth Form from September 2017 - February 2018. During this work experience, I undertook duties which included: • Working on reception (registering members for classes, the gym or swimming and taking payments) • General cleansing of the changing rooms • Dealing with issues/complaints. I communicated effectively and professionally particularly when having to explain to customers the swimming pool pH levels were too high and consequently, it had to be closed. Also, when the men's changing rooms were particularly dirty. The overall experience of working at Freedom Leisure taught me how to effectly use my communication and customer service skills. Show less

Education

  • University of Gloucestershire
    BA (Hons), Sport Management
    2018 - 2021
  • Newent Community School and Sixth Form Centre
    A Level
    2016 - 2018

Community

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