Experience

Highlight Motor Group

• Canada
• Truck Transportation
• 100 - 200 Employee

• Senior Dispatch & Operations Logistics City Division

  • Aug 2014 - Present

  ♦Responsible for preparing and building LTL shipments for transportation across Ontario ♦Oversee day-to-day operations of the company's transportation city division ♦Trained new dispatchers to make effective decisions, prioritize tasks, and maintain clear communication ♦Communicate with clients to understand their shipping needs, negotiating rates with customers ♦Coordinate the efficient movement of goods and materials and ensure timely delivery of shipments ♦Utilize transportation management software to plan and track shipments ♦Keep track of multiple shipments at once and planning routes efficiently ♦Develop and implement transportation strategies to improve efficiency and reduce costs ♦Ensure compliance with regulations and industry standards ♦Ability to work in a fast-paced and dynamic environment ♦Adhering to necessary procedures for local and federal regulations regarding the transport of goods Show less



Owl Video Production

• Toronto

• Co-Founder

  • Nov 2012 - Oct 2014

  ♦Developed and implemented video marketing strategies to promote company's products and services ♦Created video content across various platforms such as YouTube, Vimeo, and social media platforms ♦Optimized video content for SEO and improving visibility and engagement for users ♦Helped companies Stay up-to-date with industry trends and best practices ♦Managed meeting and exceeding video marketing goals and objectives for small businesses ♦Developed and implemented video marketing strategies to promote company's products and services ♦Created video content across various platforms such as YouTube, Vimeo, and social media platforms ♦Optimized video content for SEO and improving visibility and engagement for users ♦Helped companies Stay up-to-date with industry trends and best practices ♦Managed meeting and exceeding video marketing goals and objectives for small businesses



Allstate

• United States
• Insurance
• 700 & Above Employee

• Customer Service Specialist

  • Mar 2010 - Sep 2012

  ♦Managed and maintained electronic and paper filing systems ♦Answering and directing phone calls, and responding to emails and other correspondence ♦Assisting with the sale and service of insurance policies ♦Responded to customer inquiries and resolving any issues that may arise ♦Supporting and assisting the agents to meet their goals and targets ♦Staying up-to-date with industry regulations and changes in coverage options ♦Handled confidential and sensitive information with discretion ♦Provided excellent customer service and support to clients ♦Gathered and analyzed information from clients to determine their insurance needs Show less