Development manager

• Nov 2022 - Present

Inside Sales Associate

• Nov 2020 - Nov 2022

Product Manager

• Sep 2018 - Dec 2019

Akatherm is the Dutch branch of the Aliaxis group; a large multinational headquartered in Brussels with factories throughout the world. Every factory has its own specialization in design and production of plastic piping systems in industrial, building, infrastructure or sanitary applications. As Product manager at Akatherm I was responsible for the Aliaxis product range in the Netherlands. I held close contact with international colleagues and partners mainly in Europe. My tasks existed of giving advice and support to the sales team, supporting partners by giving trainings and product presentations. Performing market research, product positioning and creating marketing communication tools together with the marketing team were also my job responsibilities. Show less

Sales Support

• May 2017 - Aug 2018

Commercial pre-event consultation with clients so that structures, additional facilities, price and payment terms were all in agreement. Making sure essential preparations of event site were communicated, understood by clients and executed in time, so the building team could start without delay. The construction site needed to be cleared, accessible and safe, no unexpected underground piping, no parked cars etc. Arranging all optional facilities and decorations from third party providers including purchasing agreements, approving invoices and planning their installation with high precision in line with Neptunus' building scheme. These options were mainly toilet facilities, heating, electric generators, water, emergency lighting and emergency exit indicators, upholstery and carpets. Ocasionally furniture and mood lighting were also part of the deal. finally the logistics and construction planning teams had to be briefed accordingly. The booked materials had to match the site drawing. Events under my control took place nationally and internationally. Show less

HP Program Specialist

• May 2016 - Apr 2017

As HP program specialist I was responsible for formulating and realizing a category strategy for HP Printing and computing hardware, determination of the assortment selection and planning, optimizing and executing procurement of products and / or services at Office Depot for HP. This within the scope of the applicable overall category strategy and business strategy, in order to realize the objectives for the HP portfolio and minimizing total cost of ownership. I Oversaw and provided direction and guidance to the product and category managers, the sales&marketing department, contract sales and the affiliate marketing teams with the aim to maximize utilization of HP support to grow sales of HP hardware throughout the pan-European online and offline sales channels in which Viking / Office Depot is operating. (Benelux, France, UK, Ireland, Germany, Austria and Switzerland) Show less

Customer Care Representative

• Jan 2015 - Apr 2016

Offering, pricing, purchasing, logistics, technical support, MRP, invoicing, Special Design Approvals, Complaints and returns, order processing, customer support. For real ! Offering, pricing, purchasing, logistics, technical support, MRP, invoicing, Special Design Approvals, Complaints and returns, order processing, customer support. For real !

Graduation Research

• Jan 2014 - Jul 2014

My graduation research consisted of the recognition and mapping of interesting upcoming markets for machinery used in the food industry and advise in what way Seacon Logistics could interact best with its customers within the sector. Problem: Even though Seacon Logistics serves many customers within the sector, these customers generally generate small and often one-time only project cargo to diversified regions. And simply by the numbers; the exports of goods has a larger growth potential than the imports of goods to the Netherlands. The Solution: I carried out a research within the sector. While doing so, I talked to many representatives within the food industry and government officials. I participated in different seminars and congresses, creating foundation for the implementation along the way. The Result: I cannot provide more insight into the project because it is currently in its implementation phase and defines Seacon's strategy to a lesser extent. However it contributed to the government's interest in Seacon as a worthy advisory within the food industry. Show less

Internship, Global Marketing

• Mar 2012 - Sep 2012

The HP site in Sant Cugat (Barcelona Area) is home to the large-scale/ high-capacity business printers devision at which the engineering, marketing and customer service takes place and around 2500 people are employed. During my internship I had two tasks: Managing the change of branding for existing customer testimonial stories and an improvement plan for internal communication about marketing collatoral. The involved product lines were: Scitex, Indigo and the Inkjet Web Presses. Problem 1: Within HP large quantities of marketing collateral such as photos, videos and customer references are created and spread within HP to be used in media communications. The internal dispersement of these was facing difficulties. Colleagues were unable to find marketing material within the dedicated system, or unaware of the creation of some. This resulted in time-loss because of unnecessary communication and double data transfers. Solution 1: The creation of a list of created materials and the addition of a unique project code to every photo shoot. Secondly this information would be shared with all involved employees within HP so that everyone who regularly uses marketing collateral is aware of what has been done and where they can find it. Problem 2: HP was changing its appearance and logo. For the large-scale and high-capacity business printers, "Customer Success Stories" were an important marketing tool. However these stories were still in HP's old style and needed to be adapted before the start of the DRUPA trade show (http://www.drupa.de/). Solution 2: I lead the project of change of these customer testimonials and fulfilled a central role between the performing agencies in India, the technical support in Mexico, and managers in Spain, Great Britain, Israel and the United States. Results: All deadlines were met and the customer stories were on display at the HP stand at Drupa 2012. Furthermore the internal search-engine for videos and images could finally be used. Show less

Production and quality control

• Feb 2009 - Jan 2012

The assembly, testing and fine-tuning of controllers, mounting valves. Further tasks: move company inventory, design warehouse layout, building the actual shelves. Assisting in setting up exhibitions. The assembly, testing and fine-tuning of controllers, mounting valves. Further tasks: move company inventory, design warehouse layout, building the actual shelves. Assisting in setting up exhibitions.

Manager Logistics, Imaging Supplies

• Jun 2009 - Aug 2010

My job at Océ Technologies started with an internship, after which they asked me to help them out during the summer months. I worked two consecutive summers as a Manager Logistics at the Imaging Supplies department. I had the responsibilities of supplying worldwide operating companies and direct customers with consumables used in Océ machines, with an eye on stock levels, sales history, prediction, and production planning. Managing returned goods flows and authorizing reimbursements.

Internship Imaging Supplies

• Feb 2009 - Jun 2009

Improvement Project: Returned GoodsThe Problem:Océ was receiving returned goods on a daily basis, the reason for returning these could have different reasons f.e: Customer bought a new machine, wrong delivery, but also damaged goods and refused at gate. Customers would receive return instructions, but in many cases the origin of returned goods was still unclear. At the time only one manager had the abilities to process these. In his absence nobody could do the task of handling returned goods and giving cash reinbursements. The solution: Firstly, to map out the different returned goods flows and the different tasks and procedures which come with them, and secondly, to write instructions for the other employees to follow. The results: The instructions are still being used up to this day, even after Océ became part of the Canon Group. Show less

All-round wholesale assistant

• Sep 2009 - Feb 2010

Preparing orders, unloading containers, receiving and allocating goods in the warehouse, supplying the wholesale shopping area. (Scheepers B.V. is now part of the Chinese textiles company called "Meisheng") Preparing orders, unloading containers, receiving and allocating goods in the warehouse, supplying the wholesale shopping area. (Scheepers B.V. is now part of the Chinese textiles company called "Meisheng")

Internal logistics

• Jul 2005 - Jan 2009

Carrying out internal logistics, controlling production; supplying all necesities to production workers to ensure continuous production. My tasks also included checking product quality at random and counting, weighing, sorting and preparing wares for shipping. (Previous: Heveco, than: PrimeChamp is now part of the Irish company "Monaghan Mushrooms") Carrying out internal logistics, controlling production; supplying all necesities to production workers to ensure continuous production. My tasks also included checking product quality at random and counting, weighing, sorting and preparing wares for shipping. (Previous: Heveco, than: PrimeChamp is now part of the Irish company "Monaghan Mushrooms")

Internship

• Apr 2008 - Jul 2008

Supporting planning in transports from and to Italy by road and by rail. Supporting planning in transports from and to Italy by road and by rail.

Internship, Warehousing

• Feb 2007 - Jun 2007

I completed my internship at Gebr. Cuppen int. Transporten / LTSE (went bankrupt in 2008) right after LTSE acquired Gebr. Cuppen int. Transporten from Josten Logistics. The problem: Three customers were served by LTSE's warehousing activities. At the start of my internship the customers' goods still needed to get a storage/picking location and their warehouse had not been organized at all. The solution: Setting up a simple location system (documented in excel and locations numbered) moving in the goods, while at the same time serving the warehousing customers. My tasks included, receiving goods and customs compliance, stock administration, picking, packing and sending. Also providing information to customers such as track 'n trace codes and e.t.a. information. Results: Unfortunately the company was not financially capable to sustain itself for a longer time, they were competing in a fierce competion with other transporters and were operating at, or below costs. But at the time we turned 'a big mess' into a workable environment. Show less