Tom Hiskey
Design Manager at Thriva Health- Claim this Profile
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Bio
Paul Connor
It was a privilege to work with Tom and learn from him as a team and people leader. He is an incredibly talented and effective people manager. His ability to connect with his team is truly remarkable. Tom has an empathetic and easy-going personality, which makes him approachable and easy to talk to. His team members felt comfortable bringing their concerns and ideas to him and he always took the time to listen and provide guidance. Tom's approach to design is customer-centric and that is evident in his work. He is always looking for ways to ensure that projects align with customer needs and that the end product satisfies their requirements. He brings a combination of domain expertise and soft skills that allow him to connect with customers, understand their needs and ensure they are represented first and foremost in cross-functional projects. What I admire most about Tom is his ability to balance delivery with quality. He is able to meet tight deadlines while still ensuring that the final product meets high standards of quality. He is detail-orientated and this is evident in his work. Tom is always willing to go the extra mile to ensure that projects move forward. He is happy to do things outside of his job description and always willing to help out wherever needed. This kind of attitude is essential for team success and it is what makes Tom stand out as a leader. I highly recommend Tom for any role that requires a highly skilled and dedicated people manager and customer-centric designer. He would be an asset to any organisation
Camilla Dutton
I joined The Law Wizard for a month during summer 2012 for a marketing internship. Tom was a great person to work for; he made me feel welcomed into the business and helped me with any difficulties. He is a very innovate and creative person and is ambitious about The Law Wizard.
Paul Connor
It was a privilege to work with Tom and learn from him as a team and people leader. He is an incredibly talented and effective people manager. His ability to connect with his team is truly remarkable. Tom has an empathetic and easy-going personality, which makes him approachable and easy to talk to. His team members felt comfortable bringing their concerns and ideas to him and he always took the time to listen and provide guidance. Tom's approach to design is customer-centric and that is evident in his work. He is always looking for ways to ensure that projects align with customer needs and that the end product satisfies their requirements. He brings a combination of domain expertise and soft skills that allow him to connect with customers, understand their needs and ensure they are represented first and foremost in cross-functional projects. What I admire most about Tom is his ability to balance delivery with quality. He is able to meet tight deadlines while still ensuring that the final product meets high standards of quality. He is detail-orientated and this is evident in his work. Tom is always willing to go the extra mile to ensure that projects move forward. He is happy to do things outside of his job description and always willing to help out wherever needed. This kind of attitude is essential for team success and it is what makes Tom stand out as a leader. I highly recommend Tom for any role that requires a highly skilled and dedicated people manager and customer-centric designer. He would be an asset to any organisation
Camilla Dutton
I joined The Law Wizard for a month during summer 2012 for a marketing internship. Tom was a great person to work for; he made me feel welcomed into the business and helped me with any difficulties. He is a very innovate and creative person and is ambitious about The Law Wizard.
Paul Connor
It was a privilege to work with Tom and learn from him as a team and people leader. He is an incredibly talented and effective people manager. His ability to connect with his team is truly remarkable. Tom has an empathetic and easy-going personality, which makes him approachable and easy to talk to. His team members felt comfortable bringing their concerns and ideas to him and he always took the time to listen and provide guidance. Tom's approach to design is customer-centric and that is evident in his work. He is always looking for ways to ensure that projects align with customer needs and that the end product satisfies their requirements. He brings a combination of domain expertise and soft skills that allow him to connect with customers, understand their needs and ensure they are represented first and foremost in cross-functional projects. What I admire most about Tom is his ability to balance delivery with quality. He is able to meet tight deadlines while still ensuring that the final product meets high standards of quality. He is detail-orientated and this is evident in his work. Tom is always willing to go the extra mile to ensure that projects move forward. He is happy to do things outside of his job description and always willing to help out wherever needed. This kind of attitude is essential for team success and it is what makes Tom stand out as a leader. I highly recommend Tom for any role that requires a highly skilled and dedicated people manager and customer-centric designer. He would be an asset to any organisation
Camilla Dutton
I joined The Law Wizard for a month during summer 2012 for a marketing internship. Tom was a great person to work for; he made me feel welcomed into the business and helped me with any difficulties. He is a very innovate and creative person and is ambitious about The Law Wizard.
Paul Connor
It was a privilege to work with Tom and learn from him as a team and people leader. He is an incredibly talented and effective people manager. His ability to connect with his team is truly remarkable. Tom has an empathetic and easy-going personality, which makes him approachable and easy to talk to. His team members felt comfortable bringing their concerns and ideas to him and he always took the time to listen and provide guidance. Tom's approach to design is customer-centric and that is evident in his work. He is always looking for ways to ensure that projects align with customer needs and that the end product satisfies their requirements. He brings a combination of domain expertise and soft skills that allow him to connect with customers, understand their needs and ensure they are represented first and foremost in cross-functional projects. What I admire most about Tom is his ability to balance delivery with quality. He is able to meet tight deadlines while still ensuring that the final product meets high standards of quality. He is detail-orientated and this is evident in his work. Tom is always willing to go the extra mile to ensure that projects move forward. He is happy to do things outside of his job description and always willing to help out wherever needed. This kind of attitude is essential for team success and it is what makes Tom stand out as a leader. I highly recommend Tom for any role that requires a highly skilled and dedicated people manager and customer-centric designer. He would be an asset to any organisation
Camilla Dutton
I joined The Law Wizard for a month during summer 2012 for a marketing internship. Tom was a great person to work for; he made me feel welcomed into the business and helped me with any difficulties. He is a very innovate and creative person and is ambitious about The Law Wizard.
Credentials
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Designing Strategy
IDEO UNov, 2022- Nov, 2024 -
Leading for Creativity
IDEO UNov, 2021- Nov, 2024
Experience
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Thriva
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United Kingdom
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Wellness and Fitness Services
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1 - 100 Employee
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Design Manager
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Mar 2022 - Present
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Farewill
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United Kingdom
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Technology, Information and Internet
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1 - 100 Employee
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Design Manager
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Jul 2021 - Feb 2022
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Lead Product Designer
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Nov 2018 - Jul 2021
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Kings Court Trust Ltd
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United Kingdom
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Legal Services
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1 - 100 Employee
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Head of User Experience
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Feb 2016 - Sep 2018
My role was full spectrum UX from user research to interface design. I worked closely with bereaved families and their representatives.Experience included running field studies and in-person / online usability tests, facilitating focus groups, developing personas and red routes, card-sorting and other research techniques, running user workshops, developing user flows, wireframing, interactive prototyping and UI design. I worked as part of an agile development team.Beyond UX, I was heavily involved in service design, marketing, graphic design, documentation design, copywriting and branding.
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User experience consultant
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Jul 2014 - Jan 2016
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The Law Wizard Limited
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United Kingdom
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Software Development
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UX designer and co-founder
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Oct 2010 - Jun 2014
The Law Wizard was a startup which I helped to grow from incubator stage through to sale of the business in June 2014. We built an award-winning web app, Probate Wizard, to guide families through the legal process after a death. My role included product design, marketing and sales. The Law Wizard was a startup which I helped to grow from incubator stage through to sale of the business in June 2014. We built an award-winning web app, Probate Wizard, to guide families through the legal process after a death. My role included product design, marketing and sales.
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Winston Solicitors
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United Kingdom
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Law Practice
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1 - 100 Employee
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Assistant Solicitor
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Oct 2008 - Feb 2010
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Assistant Solicitor
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Sep 2007 - Sep 2008
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Rollits LLP
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United Kingdom
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Legal Services
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1 - 100 Employee
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Trainee Solicitor
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2005 - 2007
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Education
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The University of Birmingham
Bachelor of Laws (LLB), Law -
Fakenham College
2 As and 1 C at A-level; 1 A at AS level -
Alderman Peel High School, Wells-next-the-Sea
7A*s and 3As at GCSE