Tom Helgerson

IT Support Technician at DJ&A
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Contact Information
us****@****om
(386) 825-5501
Location
Missoula, Montana, United States, US

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Credentials

  • AWS Academy Graduate - AWS Academy Cloud Foundations
    Amazon Web Services (AWS)
    May, 2022
    - Nov, 2024
  • CCNA: Introduction to Networks
    Cisco
    Dec, 2021
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Dec, 2022
    - Nov, 2024

Experience

  • DJ&A
    • United States
    • Professional Services
    • 100 - 200 Employee
    • IT Support Technician
      • Jun 2023 - Present

    • IT Support Technician
      • May 2023 - Jun 2023

  • University of Montana
    • United States
    • Higher Education
    • 700 & Above Employee
    • Junior System Administrator
      • Nov 2022 - May 2023

    • Technology Educator and Consultant
      • Jan 2022 - Nov 2022

      Working the IT help desk for UM IT, answering phones, imaging machines, diagnosing problems and expediting tickets as per necessary. I love working for a public institution! There are so many things to learn. Data Visualization might be my new favorite hobby.

  • Missoula College
    • Missoula, Montana, United States
    • Student
      • Aug 2021 - May 2023

      Received an Associate's Degree of Applied Science, Information Technology, Certificate of Technical Studies: Cybersecurity, and a Certificate of Technical Studies: Computer Support, Magna Cum Laude, from Missoula College. Received an Associate's Degree of Applied Science, Information Technology, Certificate of Technical Studies: Cybersecurity, and a Certificate of Technical Studies: Computer Support, Magna Cum Laude, from Missoula College.

  • Burns Street Bistro
    • Line Cook
      • Aug 2021 - Oct 2021

      Having stepped down from my position as Head Chef and Kitchen Manager at Burns Street Bistro, I've been pursuing a career shift towards Information Technologies. I'm currently enrolled and taking classes at Missoula College (administered by the University of Montana) in that very discipline.

    • Head Chef
      • Aug 2015 - Aug 2021

      Having started entry-level as a dishwasher and learning on my feet, I progressed through the ranks to reach both the title of Head Chef and Kitchen Manager at Burns St. Bistro. I have done catering gigs for hundreds of clients, I have managed other chefs during extremely busy brunch services, I have engaged in menu development, menu creation, and a multitude of other tasks in this position.

  • Masala Food Cart Missoula, Montana
    • Missoula, Montana, United States
    • Fast Food Cook
      • Jun 2014 - Aug 2014

Education

  • Missoula College
    Associate of Science - AS, Information Technology
    2021 - 2023
  • Park Center Ib World School
    High School Diploma, High School/Secondary Diplomas and Certificates
    1998 - 2001

Community

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